Knight Frank - Lettings, Esher

I have worked with Jamie-Leigh on renting our house out. The whole experience was very professional but also much beyond. Jamie-Leigh was always responsive even on weekends for any issue and solved everything in a pleasant and speedy manner. We found tenants very quickly and the whole turnaround was quick and efficient.

Having worked with Knight Frank and in particular the staff at both the Esher & Cobham offices for a number of years now, we have always found them to be friendly, courteous and very helpful. Special mention should go to Sarah Freeman & Jamie-Leigh Harvey who always endeavour to make themselves available should the need arise to help deal with any problems, no matter how small. Can't recommend their professionalism enough and look forward to working with them for years to come.

I am a Relocation Consultant and have dealt with Knight Frank on a number of occasions. Their agents are knowledgeable, professional, sensible and accommodating, helping to make the tenancy process hassle free. I particularly appreciate the service of their Esher/Cobham office in Surrey. The branch manager Jamie-Leigh Harvey and all the staff have always been nothing short of excellent.

Jamie-Leigh and her team were exceptional in liaising with the legal team and the constructors of the new-build, high value house. Their in-depth knowledge of the neighbourhood and restrictions, and regulatory knowledge in particular, was a welcome surprise, given that every single other agent I have ever dealt with was only ever concerned about the sale (and that is usually all the agent knows, which is why it has a difficult reputation to cast off). On the last point, I was so impressed that I would only use Jamie-Leigh if it's possible, rather than any other agency. They were not simply concerned with the bottom line and the fee. They were also very sensitive to the client, who had lost her husband in recent years and was otherwise vulnerable. This was not lost on the client or the legal & accounts team.

I asked Knight Frank in Esher to offer my house in Cobham for rental. By the end of the first day, they had an offer for the full amount. They have supported me so well throughout the changeover of tenants, always going above and beyond. Many thanks to the entire team.