Mortimer & Gausden, Bury St. Edmunds

We came to you because you had a good record of selling houses in our area. We found you to be very professional with a great attitude and very polite. We are so glad that we chose your company to represent us. You made us feel at ease at all times and Lynn was particularly helpful. - Ken & Breda

Dear Andrew, I just wanted to say thank you, to you and your team for looking after me so well. I really appreciate everything you have done. - Mike

We knew Mortimer & Gausden had a great reputation for being honest which is most important. You guys made the process so much better than we had dared imagine. You always gave 100% to all you did for us and we can't thank you enough. I would always recommend your services which are professional, honest, reliable and very friendly.

We were selling four properties at the same time with different agents: Mortimer & Gausden were by far the best. We were kept up to date at every stage of the sale and everyone in the office was able to answer any queries we had swiftly and efficiently. An excellent service and an agent we would thoroughly recommend. - Lindsay

The whole team gave an excellent service, offering advice and support where requested or required. Always an aura of calm knowledgeable efficiency - Jon & Christine

If all estate agents were like Mortimer & Gausden, they wouldn't get the bad press they sometimes do! But the they're not - and that makes M & G somewhat special... I can't fault them. They have even chipped away at my crippling cynicism! - Russell

As we are all aware, buying and selling can be a potentially stressful road to go down, full of pot holes, hazards and cul-de-sacs. As a consequence it is always a priority to find and deal with people an organisation that is professional, efficient, honest, straight and has an integrity to everything they do. These attributes are difficult to find but Andrew. Ian, and the team have them in abundance. They are friendly, warm people, who care about what they do and the people they serve. They are quiet simply without equal.

We were recommended to come to you by a colleague at work. We were very pleased with the service and nothing seemed too much trouble. When the chain nearly came to a halt you helped to sort out a lot of the problems.We can not fault you service and found your fees to be very competitive. - Michael & Janice

This estate agent is a long way from 'the usual' and they provide a truly excellent service.I have met with Ian on two separate occasions ,with years apart, to ask him to market and sell my house.Owing to a change in my circumstances,I had to withdraw my property from the market.There was no question of Ian charging me for the work he had done on my behalf and he accepted the loss of a sale with grace and friendliness.Such a refreshing change from the tactics other,larger estate agents use.Highly recommended - Eamonn

I would like to thank you for your fantastic service - No complaints at all. You have a very well run estate agents with excellent friendly staff. A very big thank you to you all, Can not thank you enough. Will be highly recommending you to our friends and family. - Aaron & Emma

Thank you all very much for the assistance in selling our house. We haven't had a smooth process but have really valued your help and experience as time has gone on. It not only reassured us but everything you've told us has come true!

I chose Mortimer & Gausden as I wanted to use an Independant Agent. From first contact you were friendly and so helpful, you put my mind at rest, 'cos I'm a worrier! - Dianne

We would like to say a BIG thank you to all of you for such a brilliant service.If only all estate agents were the same I'm sure it wouldn't be as stressful. We have and will continue to recommend you! - Mark & Nicole

I liked Ian Gausden when he came out to value the house for probate purposes. He was kind, friendly and professional, this prompted me to choose M&G for the sale. I have found every member of staff so very helpful and friendly. I am so glad I chose you to sell the house - I definitely made the right choice! - Sue

Selling a house can be awful, but all of you at M&G eased the trauma. You were all so kind and helpful it almost makes me want to do it all again! And finally Lynn - what a gem! you were the best team to have on ones side when selling your house

I have used Mortimer & Gausden before and have always been very happy. I would recommend Mortimer & Gausden without hesitation. Always professional and good guys! - Denis

We came to you after having a disastrous experience with a national agent and a friend recommended you. From the start you listened to our concerns about the previous agent and promptly proved that you were very different. You priced realistically, quoted a much lower fee and was far more professional in your approach and dealings with us. We would not hesitate to recommend you, you restored our faith in estate agents.Thank you for all your help and guidance in selling our house - Shane and Joyce

Having used Mortimer & Gausden before we were keen to use you again. You provided a very personal service and were all very friendly and genuine. We appreciated that you did not try the 'hard sell' approach and you certainly do not fit the stereotype of a typical estate agent at all. We would be delighted to recommend the team to all our friends and family. - Jo and Bernie

We chose Mortimer & Gausden because of your personal service and knowledge of the market. Thank you very much for your help and advice in selling our house. You all did everything possible to make the process run as smoothly as possible - Sarah