Newson & Buck Estate Agents, Kings Lynn

As you are aware, I first met your Senior Negotiator during the viewing of a property that your agency was representing. At the time, I had entered into a contract for the sale of my own property with one of your competitors. I was unhappy with their service because it seemed very impersonal; they rarely kept me up to date with developments and had very poor communication skills through all means. It was apparent from the minute Dale introduced himself, that your agency pride themselves in the customer care they can provide. A rapport was immediately met and I instantly felt comfortable with the prospect of potentially purchasing from yourselves. At the close of my term with the other agency, I took my property off of the market and placed it back up for sale through Millsopps. I was delighted to find that you offer an extremely competitive rate, as the way in which the agency presents itself projects a quality and class that I assumed would demand a higher price. It was at this stage that I met yourself and saw that your team were led by example. There was no doubt in my mind that selling my house with you was going to be made as easy as possible. As with most house sales and purchases the process was not simple. This, along with an unexpected turn with my health, sometimes left me feeling dejected and doubtful. Not once did Dale fail to put my mind at rest or reassure me that everything was in hand, his empathy was unbounded, which gave me peace of mind to rest and allow the pressure to be taken out of my hands. If gratitude could be measured, mine would be tipping the scale. This whole procedure has been the greatest thing I have ever had to face, since being alone with my two children. I could not have wished for a better support network than that received from your team. I genuinely don't believe I'd have seen it all through if it wasn't for Millsopps' outstanding professionalism. I will most definitely be passing on my recommendations. Kind regards, Mrs B Sandringham Road, Kings Lynn

I would like to say how impressed i was when i contacted Millsopps, they came out within the hour, my house was sale agreed within 3 days and completed in 5 wweks. I was so impressed that i have told everyone how great they are. Thank you Gary & Dale and the rest of the staff. Mrs S, King's Lynn

Just a note to thank you and your colleagues for the great service you provided. Despite current market conditions, you were the only agency who had people viewing constantly, and kept us up to date with all progress. You were very helpful and always there to answer any questions for us, making what can usually be a stressful time, run very smoothly indeed. We would highly recommend you to anyone selling their property and thanks once again. Yours Sincerely, Mrs G Willow Park, Kings Lynn

We would like to thank you for all your help in our move, Millsopps were very helpful at a stressful time. We could not have moved without your help, Thank you Dale. Mr & Mrs F, King's Lynn

I would like to take the opportunity to express how impressed and completely satisfied with the service that I received when selling my property through Millsopps King's Lynn. From the first contact when Gary called to appraise and explain how my flat would be marketed and explained the costs and timescale to putting it on the market, and then offered to take photos while he was there to save time if we decided to go ahead. Having declined this offer to take the photos I then changed my mind after Gary had left, I phoned the office to speak to him and he kindly offered to come back late on the same day a Friday afternoon and took the photos. I was extremely surprised and impressed to receive in Saturdays post the printed example flyer complete with photos for my approval and promptly asked Millsopps to market my flat. The process of marketing my flat went as planned with the details appearing on rightmove website and detailed reports being sent to me each week and Dale had visited to familiarise himself with layout of flat etc. I felt confident that the flat would sell and sell quickly and that Millsopps would achieve me the best price possible and this is what happened. The service provided exceeded my expectations and I found both Gary and Dale both very helpful even with trying to help me with the purchase of my current property even though this was with another agent. I would and have recommended Millsopps for their professional and first class service. Mr M The Granaries, King's Lynn

I would like to take this opportunity to thank all the team at Millsopps for all their hard work to help me sell my property in St Germans. After excellent advise from you, I was able to let the property to get through a difficult time. Everything ran smoothly thanks to the Millsopps letting Team. My thanks in particular go to Gary, Dale and Jane. If I ever need to use an Estate Agent in the future I know who to contact. I would also recommend Millsopps to my friends and family. Mr D. St Germans.

Just a short note to thank you and the team for all your help in selling our property. From the start you were the preferred agent as you had the most enthusiasm and had the most faith in your valuation compared with the other agents. We would not hesitate to recommend you to anyone selling a property in Kings Lynn. Mr K Columbia Way Kings Lynn.

Just to say a really big thank you for all your help and guidance in selling our home. Your sympathy and understanding at a very difficult time was much appreciated as was the professional yet friendly manner you displayed at all times. You were always there to answer our questions and ever helpful. Mrs C and family Clenchwarton.

We both agree that we would not be in the happy position we find ourselves without you. Your professionalism, excellent communication skills and willingness to do whatever is necessary to sort out any bumps along the way are just a few reasons we wish to express our gratitude to you all. From the initial visit to our property through to the day of the completion of our sale we felt very satisfied with your advise and service. We would recommend the Millsopps team to anyone seeking to sell their property. Mr Mrs G Melford Close South Wootton.

Now the dust has settled and the packing boxes are flattened and returned to Mr Shifter, we would like to express our thanks to yourself and Dale on securing us a successful sale on our property. We found Millsopps very helpful. We were kept informed at each stage of the proceedings and we were very impressed with the photographs and content of the advertising material. We do not intend to move again but in the unlikely event, we would have no hesitation whatsoever in contacting Millsopps to act for us. Mr Mrs S Sandy Lane South Wootton.

Thank you for all the help with the sale of Peppers Green and Suffolk Road. Mr Mrs S Newlyn.

I would just like to offer you our thanks for your help with our purchase. As you are more than aware our house purchase was not the easiest by far. What at first seemed a relatively easy quick and straight forward purchase which should have been completed in 6 - 8 weeks has turned in to a 6 month marathon. You were there with us every step of the way chasing up solicitors going above and beyond what you were required to do. You and your team have been an absolute pleasure to deal with and without you and your hard work we would not have been able to purchase our first home. My only problem with you and your team is that when we get our keys in 4 weeks time we will not get to speak to you guys every week. I can honestly say that it has been an absolute pleasure to have purchased our home through you and we are so grateful for your honesty integrity and most of all sense of humour. Miss L, Kings Lynn