Peter Heron Residential Sales and Lettings, Sunderland

Sarah, Michael and the team have been brilliant on the sale and purchase of our properties in the last 6 months. We had two properties to sell, one to buy and a chain of 3 others so it felt challenging at times. Sarah was always on hand by phone or email to help chase all parties and never seemed phased even when we were stressed! Mr P, High Barnes - September 2024.

From start to finish - Taylor at fawcett Street was amazing, credit to the team, very professional and helpful. Along side Sarah at Fulwell very professional and helpful again. Great team work. Mr D, Grindon - May 2023.

We chose to put our house on the market with Peter Heron as we'd used them before and received a brilliant service, we had the same this time round. The photos always stand out on Rightmove too and we knew our house would be marketed to look it's best. From valuation through to completion, the team have been fantastic. Miss H, October 2024.

I live in Wirral but had to sell the family home in Sunderland, Tyne and Wear. Peter Heron was recommended and I used them for the probate valuation and subsequently for the sale of the property. Professional at all times and got the job done. There was the odd hiccup along the way, as one would expect when selling a property long-distance, however everything was smoothed out very quickly and to everyone's satisfaction. Mrs L, Ryhope - March 2023.

We have been supported by Peter Heron in both the letting and sale of two properties in Sunderland and found their staff and overall service of the highest standard. Mr H, Barnes - September 2022.

From the moment I rang to ask for a valuation to the completion day I have been totally impressed with Peter Heron. They are very professional. They have made our sale smooth and easy for us. They have kept informed every step of the way. All staff have been great but a special thank you to Paul who valued the property for all his knowledge and then to Michael who really does go the extra mile. It's been an emotional sale due to the circumstances and he has just been fantastic and understanding. Couldn't be happier with the service. Mrs L, High Barnes - July 2022.

Excellent service. Kept me fully informed throughout. Easy to find details online. Staff polite and helpful from initial viewing of property to any follow up requests as things progressed. Mrs J, High Barnes - July 2023.

Excellent service. As soon as I expressed an interest in selling my property. With in days it was on the market and have had lots of viewers. Great communication and good guidance from the team. Would recommend anyone thinking of selling to use Peter Heron. Mr Hopkins, Moorside - May 2023.

From start to finish of our recent house sale and purchase, Michael and the whole team were amazing! They all made the whole process so much easier for us. They were realistic, totally professional, courteous and immediately responsive to any emails or calls. I will in the future only recommend Peter Heron to any friends and family who are contemplating a move. We are now in our dream home. Ms H, Ashbrooke - January 2023.

Fully professional and great Customer Service from first contact to completion of house sale. Always available by phone or email. Help to move things along when needed. Happy to support their efforts to continue to be a leading force in Property Sales. Mrs W, East Herrington - April 2024.

Brilliant team who gave a very personal caring service. Highly Recommended. Always keeping me updated and always there to answer any concerns or worries. Mr & Mrs A, Grangetown - May 2024.

The team at Peter Heron have been incredibly helpful, supportive, and patient over last months that is has taken for us to complete our selling & buying process. Michael, Taylor, Sarah, and the rest of the team are always ready to help. They were always honest and realistic with what to expect, and should we decide to go through it all again we won't hesitate to give them a call. Mr & Mrs L, St Gabriels - September 2023.

Kept us updated with out them selling would have been more stressful. Very friendly and efficient in this business they are top of the game. Mr T, Thornhill -January 2024.

If you are serious about wanting to sell your house in Sunderland then you need the expertise of Michael Ford and his team at Peter Heron Estate Agents. I can vouch for their dedication and professional approach when they successfully sold my property above the asking price! First class service at a very competitive price. Non better ! Mr Hall, Hastings Hill - October 2022.

Kept us informed of progress all the way along and helped us push sale along as we were on a tight schedule, we as a family were very pleased with the service we received. Mr & Mrs S, Doxford Park - October 2024.

Fantastic service. Michael was extremely proactive in chasing solicitors during our house purchase. He responded very quickly to any queries and we felt confident he was doing everything he could. Would definitely recommend people buy or sell through Peter Heron. Mrs D, Burdon - April 2022.

Excellent service throughout. Michael at Peter Heron was professional and above all else the only party in the entire chain who showed clear determination and willingness to communicate and update...despite not being our estate agent but that of our intended property. We are extremely grateful to Michael for his perseverance during what was a long period of uncertainty caused by other sections of the chain. Would highly recommend using Peter Heron as a result. Mr & Mrs P, East Moorside - November 2022.

We moved home recently and Peter Heron were absolutely phenomenal in securing our amazing new property. It wasn't just the facilitation and accommodation of gaining us access to view the property initially or responding so promptly to all our queries but the continuous support, kindness and care that we were shown from putting in an initial offer all the way through to chasing solicitors for updates to get us to completion. In particular, Michael and Sarah were ever so professional, attentive and faultless in their efforts at every step of the process. Cannot recommend them enough! Mr K, Ashbrooke - March 2024

We recently bought a house that was advertised by Peter Heron. Taylor who we dealt with was very supportive all the way through the purchase. An excellent service. I would highly recommend them. Mr & Mrs H, Ryhope - May 2022.

Very friendly staff always kept you posted with everything going on. Would recommend. Ms P, High Barnes - February 2023

Peter Heron dealt with our purchase smooth and quick helping out whenever needed. We were guided through the process using the online portal. Which gives both seller and buyer progression. Always friendly and professional, I'd recommend Peter Heron with confidence. Mr T, Grindon - May 2024.

We bought a house from Peter Heron and sold our house through them. They were fantastic throughout, I would highly recommend them for buying and selling. After we had accepted the offer Michael gave us superb service and support through the rest of the process. Mr W, Tunstall - January 2023.

Very professional service. The staff are really friendly and helpful. They made our purchase stress free. Highly recommended! Many Thanks to the team at Peter Heron. Mr & Mrs A, Thorney Close, August 2023.

Bought our new home and sold our old home with Peter Heron. From start to finish they were with us every step of the way. Taylor was there for us for everything, never too busy to reply to a phone call or email. Delivered fantastic service and kept our stress levels at bay. 10/10 would recommend. Mr N, Ashbrooke - March 2022.

Generally an excellent service and good communication. Sarah Hill was particularly helpful, always responding to calls promptly and efficiently, with answers to any queries. Miss S, Seaham - July 2024.

Friendly, professional and quality 5* service. I've dealt with Victoria in lettings for several years and she always answers queries quickly, handles all manner of tenant needs from start to finish and crucially, is knowledge about people, not just the property. She helped me feel reassured and like a valued customer, at a time when the whole country faces uncertainty. Thank you! Mrs O, Hastings Hill - March 2020.

I have had many instances of dealing with the Peter Heron office. I have found all staff working from their to be customer focused and professional. They care for the tenants and landlords alike. Mr R, Sunderland - October 2024.

Peter Heron is excellent in every aspect. The staff members are on point, very easy to communicate with and will provide assistance in no time. Highly recommended. Special thanks to Victoria who made this experience great! I wish all the letting agents have this kind of attitude towards their customers. Ms V, Sunderland - February 2024.

Peter Heron have been managing a property on my behalf for the past 3 years and the service I've had from Victoria and her team is well worthy of 5 stars. Would 100% recommend to all landlords! Mr F, Sunderland - November 2024.

Excellent service from the outset and throughout the process. Friendly and professional staff who were always happy to assist with any issues! Mr. Wheeler, The Broadway - November 2020.

They have controlled the general upkeep and smoothly dealt with Tennant issues. Automatically using funds from the rent check to fix issues. My property seems to be in very capable hands whilst I continue my life in Boston Massachusetts. Mr C, USA - May 2019

I received regular updates during the process of renting my new home. Every message was clear and to the point. Great service from start to finish. Mrs R, Sunderland - May 2024.

Victoria in lettings is excellent. No matter how busy she is or how many accounts she is dealing with she always manages to deal with our queries and issues quickly and in a professional and personal manner. Our properties are fully managed which gives us peace of mind with the service that our tenants and ourselves receive. If Victoria is not available the rest of the team always do there utmost to help in the same professional and personal manner. Since first becoming landlords 10 years ago we have remained with Peter Herons and continued to add to our portfolio. Mr & Mrs C, High Barnes - February 2022.

Recently rented a property through Peter Heron and Victoria was extremely efficient and helpful at every stage, we would not hesitate to contact if we needed any more help and would now always recommend Peter Heron. Thank you for all of your help with our move. Mr G, Hendond - May 2022.

Peter Heron have managed our rental property on our behalf for over 10 years and have recently seen the sale of the property through to completion. We don't live in Sunderland so have had to put all of our trust in Victoria, Sancha, Taylor and the other amazing staff at Peter Heron which we found easy to do as they are very professional, helpful and friendly. The staff at Peter Heron kept us updated regularly and managed our property to a high standard. Thank you everyone at Peter Heron! Mrs S, Sunderland - February 2022.

After having many problems with previous Managing Agent, I have been absolutely delighted with the excellent professional service provided since I transferred to Peter Heron in August 2022.In particular I am most grateful to Victoria Simm Lettings Manager for her superb guidance through a particularly worrying and difficult changeover. Six months on I have never been more relaxed about owning and letting a property and would have no hesitation in recommending Peter Heron to be the Managing Agent for other owners. Mr C, Morpeth - January 2023

Their service was so professional & they helped us find our first rented home in the UK so easily & according to our choice. Special thanks to Victoria for her brilliant efforts. Ms, C - Sunderland, November 2020.

Wouldn't be able to thank Victoria Simm anymore for her excellent service especially with how hard things are at the moment, she ensured we had the best possible experience and feel for our home! We have had such a quick positive experience, all of the information we need and more! Regular updates and fast response to any queries we had! Thank you so much for all of your help! Miss. M, Millfield - May 2020.

This was the smoothest, most professional move I've ever had. Even with everything that was going on in the world, the communication was great. The application and signup procedures were fast and efficient. Special mention to Victoria who couldn't do enough to help us through the process from start to finish. Mr P, Ashbrooke - July 2020.

Thank you for helping us secure a property in a good family place. Dr S Sunderland - February 2022.

Cannot recommend Peter Heron enough, especially Victoria in their Fawcett Street branch. Our rental experience has been a very smooth and positive one throughout. Quick, efficient and always kept me up to date with how things were going. Thank you! Ms G, Ashbrooke - March 2020.

Highly recommend Peter Heron, they have made our first rental a swift and painless experience, prompt response and every query answered without delay. Thanks to Ruth and Victoria for their great customer service. Mrs G, Burdon - April 2022.