Pollard Machin, Sanderstead

We have certainly been grateful for the support and professionalism of your company along the sometimes rocky road and will most definitely recommend Pollard Machin to all & sundry. Hannah & Robin Hackney

The whole process of buying and selling was very smooth and quick. Both Andy and Ann were on hand to deal with whatever arose. I felt like I was their only client and was receiving a personal service. Brian Dymond

I cannot speak more highly of how professional you guys are. You've single-handedly changed my opinion of estate agents and we're extremely grateful for everything you did for us! The house is a dream come true for us and we'll certainly invite you back round when it's all completed. It was an absolute please dealing with you guys. You are head and shoulders above your competitors and we will make sure to send other local business in your direction. Please pass our thanks on to Andy, Max and everyone else involved. Mr & Mrs Taylor

When we decided to sell our flat and move to Sanderstead we wanted to work with an Estate Agent who had a personal approach, listened to what we had to say and responded to our needs. Pollard Machin provided just that. We were kept well informed at all stages of the transaction. Someone was always available to answer our calls, and any queries we made got a quick and accurate response. A seemless operation. We would definitely use them again. Kate Penfold

After 38 years of happily residing in our 4-bedroomed detached house, we reluctantly decided to downsize. We retained Pollard Machin as our selling agents. From our very first meeting with Andy Howell every aspect of the sale was professionally handled and many potential buyers were introduced to us. We were also given help in finding another suitable property, which is a lovely flat in Sanderstead and is convenient for shops and buses. We are now happily settled in our new home and we thank Andy and all his staff for their kindness, courtesy and efficiency. Well done, Pollard Machin. Pat and Andrew Morris

Fantastic service.... Pollard Machin set the asking price just right and within a few days we had three good offers. They've kept me informed regularly and the whole process has been pain-free. I would heartily recommend them. PM

I am writing to thank you for the professional attitude and support we received from yourself and your team concerning the sale of our property. Over the past eighteen months we had dealings with a number of estate agents and it is clear that Pollard Machin are by far the most professional and courteous firm we have dealt with. All of your staff have provided a first class service. James & Lynda Perry

We have experienced 'purchasing' in 2004 and 'selling our detached house' in 2012 through Pollard Machin and both times received excellent service. We were able to negotiate the selling price and sold, 'Subject to Contract', within three days and achieved an acceptable price. All staff were always polite, helpful and attentive and regularly communicated keeping us informed by phone, email or letter. We felt confident that Pollard Machin were knowledgeable and experienced in their field and we would definitely recommend them. Margaret and Grahame Quiney

We had lived in our last home for 28 years and were daunted and extremely apprehensive when we thought about moving. Of all the Estate Agents we met, Pollard Machin won hands down. Andy Howell put no pressure on us at all and we felt entirely comfortable about our decision to move from then on. Within days Andy had arranged for various people to view our property and we had an offer at the full asking price on the very first day of viewing. Again, we were looking with Pollard Machin's help, for a new home and we were advised that a property had come to the market which would suit us ideally. It proved to be the case, and after the usual three months from the time of selling to completion we had moved into our new home. Pollard Machin, Andy and the team were there for us every step of the way and their support, professionalism and service made an easy transition to the new property. They even recommended the removal firm who were first-class and without one breakage! We have since had no hesitation in recommending them to our relatives and friends who are thinking of moving. Richard & Sandra Bremer

We bought our house in Warlingham through Pollard Machin so when we decided to sell the obvious choice was to use them again. They have been very professional, friendly and approachable and were always able to guide and help us with any concerns we had. We were kept informed on all aspects through regular phone calls or emails, they have a very good team who work together. Stephen and Christine Dutnall

The purchase of our bungalow was a smooth and stress free process from start to finish because of the caring and professional service provided by this firm. We dealt mainly with Janet, who kept us informed every step of the way and couldn't have been more helpful. In our endeavours to find a suitable property, they seemed to know exactly what we were looking for and Janet telephoned us as soon as this property came to the market. A really first class service from a top class company. Adelia and Frank Delicata

From start to finish Pollard Machin managed the sale of my mother's flat in a very professional manner. The team at Sanderstead are friendly, courteous and efficient, keeping me informed throughout the whole process. The sale went through very quickly and smoothly with no hiccups and I will certainly go to them again when I come to sell my own house. Judith Turner

We were extremely happy in our dealings with Pollard Machin. Not only did they sell our house well, but they were instrumental in finding us a new one which was not even on their books. Andy and Ann were most helpful and attentive and we recommend them most highly. Eve and David

We bought our family home in Sanderstead 43 years ago from Pollard Machin (then G.Q. Pollard & Co) and yes, with their excellent reputation within the area I chose Pollard Machin again. I have been really pleased with their service, friendly but extremely efficient and professional and always a prompt reply to any queries. It almost felt like I was dealing with family. On the very first day of marketing I had seven viewings and two offers which I found very impressive. I genuinely have been very pleased with the service I have received from Pollard Machin and would not hesitate to recommend them. Jean B.

We were absolutely delighted with the services of Pollard Machin, when selling our house in Sanderstead. They were were simply impeccable, from the moment Andy walked through our front door to make a valuation, measure up and explain to us the procedure, to introducing prospective buyers and following up after visits, to liaising with all parties involved, finally leading to a smooth and happy completion for all parties. Queries were handled promptly and efficiently by the team, with Andy even picking up his emails and responding during evenings and weekends. We were kept fully informed at all times. Absolutely first class and faultless. After our successful sale, we were fortunate indeed to also buy our new home via Pollard Machin - again, another professional, efficient and smooth transaction. We simply cannot praise or recommend them enough. They are simply the best. Sue & Roger Millward

I cannot speak more highly of how professional you guys are. You've single-handedly changed my opinion of estate agents and we're extremely grateful for everything you did for us! The house is a dream come true for us and we'll certainly invite you back round when it's all completed. It was an absolute please dealing with you guys. You are head and shoulders above your competitors and we will make sure to send other local business in your direction. Please pass our thanks on to Andy, Max and everyone else involved. Mr & Mrs Taylor