Ralph James is all about personal relationships, face-to-face contact and outstanding customer service: professional, comfortable and relaxing - just like our shop.
Testimonials
SELLER
Marie-Elise has been amazing at dealing with a sometimes complex and frustrating sale of my old house. She has always been on hand, keeping me informed and proactively pursuing the relevant bodies to keep things moving. Despite a lot of set backs we got there in the end and I'm so happy my house sold to the right person in the end. I'd happily recommend Ralph James, the team are lovely there.
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Melissa, February 2024
SELLER
We have just sold our property with Ralph James Redhill and are very happy with the service we received.We had bad news with the chain collapsing first time round but Orla was great at getting lots of viewings running again. Dan held our hand through the whole process and was always there to answer any questions we had.Would recommend Ralph James to anyone looking to sell their property.Thank you Dan and Orla for all your help. It's really appreciated.
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Amy, March 2024
SELLER
We recently used Ralph James for the sale of our house. Ralph James were great at supporting us through what can be a very challenging process. They were able to offer really great advice and were able to get plenty of interest in our house which meant we were able to sell our property really quickly and for the price we wanted. Ralph James helped us at each stage of the selling process to help us get our dream house. I would definitely recommend using Ralph James, Nicky and the team were amazing and I would definitely sell my property through them again!
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Laura, April 2024
SELLER
I had been recommended to use Ralph James, and very glad that I did. The whole team came to the house as it went on the market so that they were all familiar with the house, layout, location etc which we were really impressed with. All of the team are great, dynamic and forward thinking, but we would have to single out Orla. She went above and beyond any experience we have had with an agent before.
Orla was accessible, so friendly and professional, she thought of, and actioned everything, she never needed prompting or asking and she made us feel as if we were important and valued. At no time were we left uncertain about how the sale was progressing, and she checked in with us regularly. Orla is a true asset to the company and a great advert for Ralph James who are so refreshing in their different approach to selling homes. We wish her continued success, she deserves it, and so do Ralph James.
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Claire, March 2024
BUYER
We recently bought our home through Ralph James and are extremely pleased with the professional support we received throughout the process from search till completion. Nicky and Carole accommodated our requests throughout the house search process.We highly recommend Ralph James and would love to work with them again in the future. Thank you Nicky and Carole for all your support.
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Sughanda, October 2023
BUYER
We have recently bought through Ralph James but have also had lots of interaction with them over the last few years. With special thanks to the superb Nicky and Jackie, we've always been so impressed with their friendly, supportive and professional service which really stands them apart from their competition. The quintessential Reigate estate agents, a true delight to buy through them and wouldn't hesitate to ask them to sell for us.
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Dan, October 2023
BUYER
My partner and I have bought our first home with Jackie from Ralph James. Couldn't recommend enough, Jackie was always on hand if we had any questions and would often call us to update us with what was going on, she was super helpful with explaining the process to us as we have never done this before. The team have been incredibly professional throughout. we also had viewings very early on with Marie Elise and Molly, both of whom were also just as great and informative about the properties we were viewing.Would definitely recommend Ralph James and will be looking to use them again in the future. Thank you Jackie for all of your help in this process.
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Jamie, July 2023
BUYER
Wonderful experience purchasing a property with Ralph James. From the first viewing and throughout the buying process, the whole team were friendly and professional. A special thanks to Marie-Elise, whose diligence and care meant that everything went smoothly, and inevitable hiccups were dealt with proactively and efficiently.
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Susanne, February 2024
LANDLORD
Ralph James have managed a couple of rental properties for me over the last 4 years and the service has been great. Katie, Sam and the team have always been very responsive.
- Mel
LANDLORD
Effective communication throughout; I really like the detailed interim and full reports produced.
- Yan
LANDLORD
Professional every step of the way. That's the best way for me to describe the team at Ralph James. A pleasure to work with Katie and the team.
- Dan
LANDLORD
We decided to rent our property through Ralph James as we believed they'd offer a very personal service. This proved to be very accurate.
- Abigail
LANDLORD
I will recommend anyone looking to let to visit Ralph James and have a smooth sail. Great experience!
- Lewis
LANDLORD
I couldn't recommend the Ralph James team enough, I've now purchased, sold and used their letting team to manage a property.
- Claudio
TENANT
Sam noted the kind of house we were looking for and within couple of weeks found a perfect home for viewing.
- Vikas
TENANT
Great communication and detail throughout the whole process.
- Kelvin
TENANT
Very smooth lettings process, Sam was helpful and organised every step of the way.
- Sophie
TENANT
If I were to look for another property to rent or buy in the future, I would definitely use the services of Ralph James.
- Lena
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