Randalls Residential, Basingstoke

An outstanding estate agent! Randalls Residential have recently sold our property for us and provided an excellent service throughout. They could not have been more helpful and it has been a pleasure to deal with them. We can highly recommend this company. Angela

Cannot fault Randalls. They have recently conducted the sale of our house & have been great throughout. Nothing is too much to ask, they have great attention to detail and have followed up with the buyer throughout the process. Fantastic service. Neil

From sending our first email enquiring about a valuation, Simon has been prompt, personable, passionate and honest about the sale of our property. He has, without a doubt, worked his socks off to ensure a selling process that was as smooth and stress free as possible from the initial valuation to the completion of the sale. We would highly recommend Randalls. Rebecca

The deed is done...many thanks for your help in selling Oakfern House. Frustrating start to the process but once exchange was done, time pressure focused us into successful action and completion. Thanks again for your help in keeping things moving, and your communication. John and Jan

Randalls were recommended by a friend and I couldn't be more grateful. They were knowledgeable, accessible and efficient. Ben's professionalism and patience in facilitating both personal and legal aspects of the sale of our home inspired confidence - and peace of mind! Many thanks!! Dona

Thank you very much for acting as agents for my brother and I. Once you began proceedings there was much more interest and offers in the first month than in the whole of the nine months it was on sale with the previous agent. You conducted the sale in an extremely efficient, speedy and professional manner and took the worry and pressure off us both. Thank you. Patricia

Randalls have been by far the best estate agents I have ever used. Ben went above and beyond to help facilitate the sale of my property; I was kept informed throughout the sale and he was always on hand and never too busy to answer any questions.Randalls are reliable, efficient and honest; I wouldn't hesitate to use them again couldn't recommend them highly enough. Tom

I wholeheartedly recommend instructing Randalls for selling your property. Simon instantly made us feel that our sale was in excellent hands, and throughout the process Ben was exemplary - able to offer advice, responsive, professional, and a lovely guy in general! We would have no hesitations whatsoever in instructing them again as a vendor and would feel confident engaging with them as a buyer too. Fiona

- First class service, used Randall's for both our purchase and our sale, professional, provided good advice with regards to marketing, provided advice, handled each viewing on our behalf and provided feedback after each viewing, were outstanding throughout the contract exchange phase chasing solicitors in order to meet tight timescales and seem to have a great relationship with everybody involved up and down the chain. Always available for questions and provided answers when promised. won't hesitate to use them when we move again in 2 years time ;0) Richard and Heather

Quite simply, the gold standard for estate agency. Always honest, always available and really great guys to deal with. Having used a number of local agents over the years all I can say is that, if Randalls covers your area, just use them! Paul

Simon and Ben are clearly very experienced and extremely professional. Despite the "Brexit" issues they found a buyer for our house very quickly and the whole transaction was well managed throughout. We were extremely pleased with the service they provided and would have no hesitation in recommending them. Heather

We were very impressed and grateful at how helpful Ben was, during the purchase of our new home. Nothing was too much trouble, from giving us as many viewings as we felt we wanted, to liaising and negotiating with the vendors on our behalf with regards to the fixtures and fittings once we were approaching completion. Having had such a positive experience of Randalls from a buyers' perspective, w e had no hesitation in engaging Ben and Simon to market our current home. Within 24-hours of putting our house on the market, we had received a full asking price offer, which both delighted and astounded us! Ben carried out all required due diligence on the purchasers, and satisfied us that it was a genuine offer. The sale proceeded smoothly, with Ben keeping us informed at every stage as to what was happening. Abbie

Simon and his team made our house sale go extremely smoothly. They were respectful with entering our home for viewings, kept us informed along the way and, with expert knowledge of the local area, we had some valuable advice. I wouldn't hesitate to use them again and would definitely recommend them to anyone thinking about selling their property. Thanks Simon, you made a stressful upheaval go without a hitch. Helen

I would definitely recommend Randall's to anyone looking to sell their home. If you are looking for helpful, proactive agents, who will work hard for you then look no further than Simon and Ben. Becky

Simon and his team were a pleasure to deal with. A swift sale and proactive professional service throughout, highly recommended. Paul Cook

Simon has been extremely helpful and patient in selling our property. Nothing was too much trouble, he constantly kept in touch with the progress of our sale and I can't recommend him enough. For a good, reliable, friendly, knowledgeable estate agent use Randall's Residentials. Sarah

We had a great experience with Randalls; I would highly recommend them. They looked after our sale and our purchase and were very knowledgeable, responsive and professional. Rebecca

Simon and Ben bring to the housing market something you can't underestimate - knowledge and experience. We bought and sold through Randalls and throughout they were excellent, going the extra mile time and time again and would thoroughly recommend. Chris

Randalls worked very hard to obtain us a buyer after so many let downs but we never lost faith in their ability to complete the sale. Adrian

Randalls looked after our sale and purchase and were excellent throughout the process. They are attentive, savvy and responsive and extremely hard-working. Huge thanks to Simon - part estate agent, part therapist!! Rebecca

Absolutely amazing service provided by Ben, he managed every tiny detail and could not have been any more helpful. Truly went above and beyond and was at the end of the phone for the slightest query. Far more than excellent, thank you so much Ben Carol

From the first moment we met Simon he understood our needs and managed to fit these. On selling our house he matched our buyer to the property without her having seen the details. His understanding of properties matched with his personable approach ensured everyone achieved what they wanted. Not only this but he kept everyone informed throughout the process all the way to completion. Thank you Simon! Joe and Emma

We highly recommend Randall's Residential in Basingstoke. Simon has many years of local experience and was able to guide us through our sale with genuine care and knowledge. The sale was not straightforward and we truly believe if we had chosen another estate agent, our sale would have collapsed. When things looked like they were going 'pear-shaped', Simon stepped in and offered a solution that satisfied all parties. On the final days, before completion, Ben liaised with all parties involved and kept us up-to-date. We would also add, that while trying to make a purchase via another well-known estate agent who, due to their silly games, lost their buyer a sale (the property is still for sale at a much lower price than we offered). In conclusion, we would not hesitate to use Randall's as our estate agent in the future. Thank you so much Simon and Ben. David and Debbie

Randalls Residential are without a doubt the best estate agent I have ever dealt with. Personable, realistic, hard-working, trustworthy and with a genuine care for their clients. Nothing was too much trouble for Ben and his guidance, assistance and advice was second to none. Ben helped us navigate a stressful, high pressured house buying/ selling situation and he did it always with a smile and positive words of encouragement. I would not hesitate to engage Randalls for my next house sale. Gemma

Another excellent experience with Simon and Ben, our second time using them recently. Warm, friendly, supportive, and well on top of their brief from start to finish. If you're looking for an agent stop searching... Rob

We recently sold our house through Randalls and I can honestly say we had a very professional experience with them. Our first introduction to Simon and Ben encouraged us to sell our home with them; they are very personable and straightforward, and we appreciated their professional opinion on the valuation of our house. When we had inevitable queries to sort out Ben was very quick to act in keeping both sides informed and helping the process move on as quickly as possible. We are very grateful to have had Randalls as our estate agents, helping our house sale move as smoothly as possible. Thank you Ben and Simon Lizzie

Many thanks for all your efforts with the sale and I trust that Randalls Residential will be a success for you and your son. Helen

We recently exchanged on a property sale and purchase with Randalls having viewed a property with Ben and falling in love with it. We decided to list our property sale with him and this was honestly the best decision we could have made. Ben had our property listed quickly, secured us multiple offers and helped get our offer accepted by the vendor on the house we loved all within a couple of days. He managed the sale and purchase so well he became the go-to for everyone in the chain as he was the only one proactively chasing everything through! Randalls know the local market so well and have excellent relationships with other agents and solicitors in the area which was invaluable to us in keeping our chain solid. Would wholeheartedly recommend them, you won't be disappointed! Hannah

Simon and Ben, have been with me all the way in securing a positive outcome and sale, in what has been unprecedented times with the turmoil of the Covid lockdown. Proactive communicators, I was very impressed how hands-on Ben was in removing roadblocks. A happy seller and buyers throughout the chain. These guys know the market extremely well, you will be safe in their honest and straightforward hands. Rob

I have known Simon for many years so when it came to selling my property in Hampshire he was the natural choice. Simon has that unique quality of being both very professional with many years of experience and also very approachable and friendly. During the process of selling my home he was always readily available to discuss my concerns and during the contract process kept me very well informed/updated. I would strongly recommend him to anyone who is both selling a home or wants advice on purchasing a property. Philip

What can I say? Simon was insightful, experienced, honest, polite and fun. Ours was a probate sale for our late-Mum's home - Simon empathised, encouraged us to take our time, and never chased. It was a very easy decison to choose Randalls to market our old family home and we were delighted with the service and the results. Simon is tall, but he stands a head and shoulders above the competition. Cris

Now that the dust has settled, we should just like to thank you for the work you put in to achieve a sale of Old Rectory Farm. As you are well aware we had an earlier 'false start' and had not been happy with the level of commitment shown by the agents we had used previously. We much appreciated your personal attention and efforts ensuing that a sale was successfully achieved. We were also grateful for the suggestion of a surveyor provided by your son. He has done an excellent job. At present we are in temporary (and very grand accommodation) while we are, we hope, progressing towards the purchase of our new home. We should both like to wish you well in your venture as an independent. We have been pleased to note that there seem to be a fair number of your boards around locally. David

Both Ben and Simon couldn't do enough to help with the sale of our house, ensuring we and our buyers were kept up to date with everything at all times. Can't recommend highly enough. Cara

Randalls Residential are by far the best estate agents we have used! We first met Ben when he showed us around the house we have now bought; he was extremely knowledgeable about the house and the area, and was more than happy to spend time answering all of our questions. After the viewing we decided to sell our home with Randalls who were able to start marketing the property within a week, it then sold a few days later. Ben was very proactive and stayed involved throughout the entire process, regularly chasing all of the solicitors in the chain and updating us. This made a huge difference to our experience and stopped a lot of the stress normally involved with buying and selling. Lucy

I would highly recommend Randall's, Ben & Simon are such honest caring people. Always happy to help and answer questions. They give excellent feedback after each viewing. Always kept in contact and did an excellent job selling our house, I cannot fault them!! Thank you Ben & Simon for such excellent service. Tracy,

we sold a house with Randalls recently, they have a good client base and seem to sell very quickly from the houses I see around me. Very pleasant to deal with. we will certainly use them again in the future. Kim

Randalls worked very hard to obtain us a buyer after so many let downs but we never lost faith in their ability to complete the sale. Gill

Great professional service from both Ben and Simon. Nigel

We have recently sold our property with Randalls, they have been professional, pro-active, courteous and work hard to get the sale and then to get the deal over the line, in spite of its complexity. In COVID-19 there have been challenges and deadlines have been stretched but first class communication from a friendly, positive agent has really made us less stressed, and well informed. They are hands down the best agents we have ever worked with, Thanks Ben and Simon! Gill

Phew! Many thanks for nursing this through. ....Jackie

We were delighted with the professionalism shown by Simon and Ben. They were so helpful and sold our house in less than a week with 3 potential buyers. They are very approachable and nothing is too much trouble. A small personal company is definitely a plus Michael

A brilliant local family business I would recommend to anyone looking to move house. Not only did they successfully sell our house during a very difficult year we also viewed a number of houses through them so got to experience both sides. They have a very relaxed, friendly and insightful approach who know the local area around Basingstoke and the surrounding villages extremely well. They were always very good and prompt getting feedback for us after viewings and were there on hand to help us with any queries at any time. Especially useful when trying to navigate the mine field of moving house from accepting an offer through to completion. Richard and Mel

Simon Randall has proven to be a great agent. He's nursed our sale through various hiccups and whilst it has taken almost 5 months in total to get to exchange, he has been there every step of the way with us. He's also helped our buyer enormously too, which I know has assisted us with the sale. Well done Simon and many thanks for getting us "over the line" eventually. Jo

Simon and his team left me in total confidence whilst he sold my home during a difficult economic market and at every stage I knew he was working hard to reach a completion for me. Thank you. Christopher

thank you so much Simon for your invaluable help over the sale. Despite a few complications, it all went incredibly well and you were a great support and ensured everything kept on track. We are indebted to you for your professionalism and perseverance. I do wish you well going forward and will be singing your praises about the way you handled the sale. Heather

We were so grateful to have Simon on our side during what was a rather long and stressful conveyancing process, due to matters further down the chain which were far beyond our control. He communicated well with us throughout, remaining calm and positive. Simon's ability to explore different possibilities and solutions to get the chain moving was reassuring and demonstrated his competence and experience. Above all, Simon was completely trustworthy and never failed to treat us as individuals, taking our personal circumstances (expanding family) and needs into account; his level of care was both professional and genuine. We couldn't be happier with the excellent service we received. Thank you so much! Helen

Thank you so much for all you have done for us. It is really appreciated. Richard and Helen

Simon and Ben sold our property for us on the first day of viewings! Their advice about listing price, photos and viewings was completely invaluable and they helped the sale go through smoothly without a hitch. We would have no hesitation in recommending them to friends or family. Elinor

I would absolutely recommend Randall's Estate Agents! We have just sold and bought through Randall's and they have been excellent throughout. Ben looked after us every step of the way, always made sure we knew what was happening and made things happen! I'm hoping we won't move again for a while but I'd use Randall's every time! Stephanie

Absolutely fantastic service, highly recommend Randall's and would definitely use them in the future. They were also invaluable in helping us negotiate on our new home and helping us manage the whole moving process from beginning to end. Natasha

Ben was absolutely amazing at supporting us throughout the process. He was always available and willing to help. He appreciated the urgency we had in getting everything done in tight timelines and chased everyone to close the deal. A big Thanks to Ben In enabling us to move to our new home on our preferred date. Neha

Both Simon and Ben provided an exceptional service. All our queries, however small, were dealt with quickly and efficiently. By far the best estate agents that I have used. Thoroughly recommended. Thank you Liz

Excellent service from family run business. They manage to have a great portfolio of country homes across Berkshire and Hampshire. We purchased our country home through them after moving out from London. Michael

Simon and Ben were extremely helpful and polite. Would thoroughly recommend Randalls Residential to anyone considering moving home. Lesley

We've just exchanged on a house purchase through Randall's. Simon was so helpful and responsive throughout the whole process (not to mention calm when I wasn't feeling so calm!). I would wholeheartedly recommend Randall's when choosing your next estate agent. Wendy

Fantastic service - Simon suggested we view what is now our new home and was so right that it was the place for us - finally moved in and so happy. Nothing was too much trouble for him or Ben - definitely recommend .... Jan

Out experience with Randall's was amazing. The whole process was very transparent and very informative. Ben was always proactive and because of him we manage to exchange contracts in just 2 months. Vik

We recently completed on our purchase and have to say that out of all the estate agents involved in the chain, Ben was the go to for everything and worked with all of us in the chain to ensure everything went smoothly. He is highly professional and very pleasant to talk to, nothing is too much trouble! If I were to sell in the future I would definitely sell through Randall's and will be recommending them to all my friends and family. Ben we cannot thank you enough! Best wishes Nikki & Tony

We just brought our first home with Randall's Residential. Simon was fantastic throughout the process, as first time buyers he explained everything to us in detail and helped ensure we met our deadlines. He was always contactable even outside of normal working hours and went above and beyond to ensure our purchase went through, I would highly recommend working with them. Jazz

My experience of Randalls was as a buyer. I had face to face dealings with both Simon & Ben and they were fantastic. I could always get hold of someone when needed and they were no nonsense, no flannel, no blah, down-to-earth, real and normal decent people who got to the job done. Thanks to them the process was as painless as house buying can be. I would most definitely ask them to sell my property if the situation did arise in future. Marion

We recently purchased a property through Randalls Residential and I have to say they were brilliant. In particular Simon who for us went above and beyond. As we were using a well known online estate agent for our sale, who certainly didn't live up to the TV ad hype with their post sales team. In fact we're borderline useless and we wouldn't recommend them to anyone. Randalls Residential though stepped up and helped us with both the sale of our house and purchase of our new home. As we had a deadline to meet for completion, Randalls helped guide us through the process and helped ensure we were on track on both side. In my lifetime I've moved homes quite a lot and had many different experiences with a variety of different estate agents. Some good, some horrendous but Randalls Residential for us were exceptional. And I don't use that word lightly. Takes a lot for me to admit that as I know I have high expectations. Online estate agents may be a cheaper option but there is a clear reason why. Never underestimate the importance of what happens after you've found a buyer. That part is the easy part. It's the after sales experience which can be the difference between a stress free sale and sleepless nights. Randalls Residential stepped up on every level and delivered in spades. UPDATE*Since my last review we have just sold the house we originally purchased a couple of years ago through Randalls. Naturally our first choice was to use Simon again as he knew us, the house and the area. And he didn't let us down! Within a few days he managed to not only secure a sale but also we achieved full asking price due to the number of people interested in our house.All of the above still stands when it comes to Randalls. They are honest, straight talking specialists who care about you and what you are looking to achieve. Tom

Our experience with Randalls was excellent. We purchased our house through Simon and he was very responsive and always being proactive to keep the process moving on. I would definitely recommend Randalls to anyone looking to buy/sell a home. Joe

I was particularly assisted in my purchase of my new home by Simon Randall who was hugely helpful and supportive throughout the whole purchase. I could almost say that he was the conductor of the orchestra, the orchestra being the other estate agents in the chain and the solicitors involved. I'm not sure my purchase would ever have come to fruition without Simon's involvement. Gillian

As first time buyers, our first experience of the property market couldn't have been better. The purchase was swift and painless; Ben was proactive throughout, always kept us in the loop and nothing was ever too much trouble. Thank you, Randalls! Rachel

What a great surprise, just bought a house through Randalls residential - definitely not the usual " agent" experience. Ben was always at the end of the phone to assist/reassure and advise, even during the hairy moments, which made the whole journey a thoroughly pleasant experience - I would thoroughly recommend Randalls to anyone thinking about selling or purchasing a house - super job and thanks! Tony

First-rate service... We cannot recommend Randalls Residential highly enough. We first met Ben in June 2018 when he showed us the property we have just exchanged on, from that first meeting we had complete confidence in Ben, he was friendly and professional, and as time went on proved over and over that nothing was too much trouble. He listened and responded to all our questions with great patience, even my wife asking him how tall he was as she was trying to work out ceiling heights! We sold through another agent as we have relocated from Bristol but throughout Ben kept in touch to find out how our sale was progressing, and when we were finally in a position to make an offer he liaised with all parties and kept us fully updated. There were a few delays with our exchange date but Ben took control and ensured that everything went through for us to complete on time. We cannot thank him enough. Ken and Amanda

I bought a house through Randalls and they were amazing. Simon and Ben kept me updated and informed every step of the way of my purchase. They were extremely professional and personable and were an absolute pleasure to deal with. I cannot recommend them enough. Tara

Right from the start - from listening to us and finding a home to fit our requirements, securing it on our behalf, then stepping in going above and beyond when there was at risk of losing it, Randalls proved to be true professionals and made buying our home an enjoyable experience. Thank you Simon! Vikki

Made the whole process easier from start to finish. Great service from a family run company. Mike

An all-round professional and friendly approach to Estate Agency. A refreshingly efficient service, which provided us with a feeling of confidence around the purchase process we are engaged in. Overall, a worthy five stars from us. Thank you to Simon and his Team! Simon

ositive: ResponsivenessWe have just completed on the purchase of a property in Pamber End, and everything has gone smoothly. Simon has been helpful and kept us updated throughout. A truly stress free experience! Mike

Randall's were the estate agent for the property we purchased in Bramley. Simon and Ben were helpful throughout and always quick to respond to queries and arrange additional viewings. Would recommend. Ben

Simon and Ben were fantastic in managing our purchase. They have changed my opinion about estate agents! Really pleased and I can't recommend them highly enough. Steve

We recently completed a purchase from Randalls Residential. Ben was so helpful and responsive. He handled all processes and communication very well between all parties. I would highly recommend Randalls Residential Estate Agents Ltd. Lutfiye

Simon listened to my requirements and did not waste time showing me houses that were not a fit. Second house he showed me was the one. Claire Andrews

Ben was excellent during the whole (stressful) process of purchasing a house. Easy to get hold of and accommodating in arranging extra viewing times.. We used his recommended mortgage broker and solicitor and they all worked together well. Ben is knowledgeable in his job and pleasant to deal with. Maryn

Recently bought my first house through Randalls Residential - Ben was great and made the process incredibly easy. He kept us informed and was very helpful when we had any queries. The bottle of champagne on completion was also a lovely touch and very much appreciated! Jane

I puchased my First time house with Randalls during the Pandemic. It was a pleasant experience to be helped during a tough time. Everyone I spoke to from the organization seemed decent and patient. Junior

Randall's were the estate agent for the property we purchased in Bramley. Simon and Ben were helpful throughout and always quick to respond to queries and arrange additional viewings. We would use them in the future and would recommend to others. Ben