Stepping Stones, Banbury

"Stepping stones ( especially Lauren) made my transition to Banbury with ease, especially it was during the height of the pandemic. Staff were always available to help with any query or concern, very welcoming and hospitable as well, all in a professional manner. So grateful that it was with them that I first found my very own space in such a big place. Thank you Stepping Stones."

" Stepping Stones Lettings in Banbury are North Oxfordshires Premier letting agent specialists. Their staff are both friendly and Professional. Highly recommended!!"

"We didn't actually end up letting a property with Stepping Stones, but they were far and away the most efficient agency we dealt with, especially Glen. They were easy to contact and you always received a confirmation of your viewing straight away (this might sound like a given, but it really wasn't from our experience with other agents who we repeatedly had to chase). Glen had the EPC certificates to hand and went through all the details regarding money and deposit. We saw two properties with Stepping Stones, which sadly weren't quite what we were looking for, but we were impressed with the viewing process both times."

Honestly the best letting agent I have dealt with in the 6 years or so I've been renting in Oxfordshire and really couldn't recommend Stepping Stones highly enough. The process of setting up the tenancy was really straightforward and the contact during the tenancy was minimal (in a good way - a few inspections, nothing intrusive at all). They were always responsive via phone and email, generally getting at least an acknowledgement of the query on the same day and the check out process was really simple and very fair in terms of deposit return.

Stepping Stones have always been extremely efficient and supportive with my lettings over the years. Even though I managed the property myself, Lauren, the Office Manager, would always take time to advise and help me during my tenancies. Would definitely recommend them.

I have used Stepping Stones to let both my properties over the last 10 or so years. They are professional and courteous at all times. They are always on top of the legalities, reminding me when electrical checks etc. were due and have a 'bank' of contractors to carry out any necessary works. If you are planning to let a property in this area, then I can thoroughly recommend them.

Exceptional service received by Lauren. I have been renting from Stepping Stones for 4 years and Lauren which was our property manager was always very responsive and dealing with all matters promptly and efficiently. We were given very useful tips for the cleanliness of the property which we followed and managed to get our full deposit back. Everyone from the team was very nice and helped us to find another property which we currently live in so I am pleased with the service that we have received over these years and owe a huge thank you to Lauren for her assistance. 😊

I have rented a property through Stepping Stones for over a year and I cannot fault their service, whenever I have experienced a maintenance issue they have always been extremely quick with getting it resolved. Unfortunately I am having to leave the property and I needed it re let ASAP and within 3 hours of me handing in my notice, the team at Stepping Stones had relet the property. Both Lauren and Kieran have been amazing at managing the property and if you are looking for a lettings agent which provide the best service and who are accommodating and understanding of your needs then look no further- the best agents around!

Rented through Stepping Stones for the past 2 1/2 years and they have always been professional and courteous with any queries that I've had. Would recommend them as an agent.

Great service from start to finish. Answered questions and responded to messages reall quickly and a fantastic welcome pack. Thanks Glen and Sam and the team for all your help!

" You are the friendliest and most efficient agents we have come across. Your communication is excellent and we will definitely recommend you to others. Thank you!" Mr A & Mrs H , Banbury

"May I take this opportunity of thanking you and your colleagues for all your help and will always recommend Steeping Stones to anyone who is looking for a Rental Agency." Mr H, Banbury

"Just a quick note to say thank you for organising things so we could live in such a wonderfull property we love it so much, We appreciate all the help your team have offered us over the last month or so." Mr & Mrs H Brackley

"I would like to thank you for the way the property has been managed over the last year and a bit, the service has always been second to none." Mr S, Marshal Road

"Many thanks to you and your team for an easy and smooth moving in process. Good to be back with you once more." Mr S, Marshal Road

"I would like to take this oppertunity to say how impressed I have been with your service and also the standard of the property, Many thanks for your assistance over the past months." Ms B, Cherwell Court

"Super flat and super service! Thanks. Miss A, Peoples Place

"Thanks and it was great having you as our real estate agency, easy going, fleixible and efficient." Ms F, Bicester

"...such a wide selection of property to choose from!" Miss H, Banbury

"I would not hesitate in using your firm again as the service you have provided has been far more than satisfactory" Mr B, Axis

"Many thanks for your help with everything- I will certainly use your services in the future should the need arise and I will recommend you to friends." Ms B, Bloxham

"Thanks Ruth for your prompt replies, I do understand that folk are busy, and am happy to deal with any one from Stepping Stones, a company who thus far are very professional and clearly take a care in respect of their clients." Mr W, Cherwell Court

"I'd like to take this opportunity to thank you for such a smooth tenancy and wouldn't hesitate to recommend or use your company in the future." Mr W, Cherwell Court

"Hi There, We are sad to say this as we have absolutely loved living here, but we wish to terminate our agreement with you as we are in the process of buying a house. We have been very happy with Stepping Stones and will most definitely recommend you to lots of people!!! We have loved living here and will be sad to leave!" Ms T, Marshal Road

"Hi Glen, Thank you for showing me around yesterday, very informative and refreshing to see such a nice place and pleasant agents." Mr L, Banbury

" I wish all Agents were as Professional as Stepping Stones, its been a pleasure doing business!" Mr T, Adderbury

"Thanks for your help and assistance with this let, very impressed with your and colleagues efficiency." Ms L, Marshal Road

"Thanks for all the help you have given me while being a resident here, I would certainly recommend yourselves as a trustworthy and efficent letting agency" Ms A, Cherwell Court

" We did not think that we would get the place we wanted as we are a bit fussy! You managed to tick all of our boxes, thank you again." Mrs M, Banbury

"The Flat was everything you promised...and more!" Mr D & Ms A, Banbury

" It has always been a pleasure doing business with your company" Mr A, Banbury

"It was a very easy move and everything went exactly as you said, thank you." Mr P, Cherwell Court

" We wonder if you have any properties for us? After we left you we went to..(another agent)..who we have had problem after problem with! The staff are unhelpful and problems we have had with the house have not been sorted out. Please please please find us a house so that we can come back to Stepping Stones!" Mr & Mrs M, Banbury

"Many thanks for all you and your team have done" Mr B, Aynho

" Both my Wife and I once again express our thanks to you and Glen for all the help and guidance extended to us during the last six months. Stepping Stones is simply one of the most friendly and thoroughly professional letting agents we have come across in the U.K. Thanks for giving us such a wonderful stay in Banbury and we will remember you all for a very long time." Mr K, Cherwell Court

"...we would like to take this opportunity of thanking you for the professionalism shown from day one when we first enquired about the property, it has been a pleasure to know you . With your permission we will recommend Stepping Stones to anyone we know looking for rented accommodation and of course we may even need to see you ourselves in the future." Mr & Mrs S, Bicester

" Stepping Stones is the best and friendliest letting agency I have ever let with. Myself and my partner wish you all continued success!" Mr D, Banbury

"Please thank Glen for all of his help in finding our perfect house. He made it all so simple." Miss B, Hook Norton

"I would like to take this opportunity to thank you for your services and would recommend you as a letting agent." Ms T, Croughton

"Hello there. We just wanted to say thanks to Glen for the information about the flat. We had viewed several others but none of the other agents were as clear about prices and policies as he was. Job well done!" Mr G & Ms B, Cherwell Court.