haart, Strood

My case was assigned to Jill the sales progressor who throughout this transaction has been fantastic. My wife and I have not moved for nearly 12 years and were very apprehensive at the start but from the first phone call with Jill she put us at ease. During this transaction there has been numerous phone calls, visits to your branch from myself and many obstacles to overcome from all parties within this chain, I can honestly say that Jill has been very professional, hardworking assertive and honest throughout and believe that Jill is a great asset to your company. It's been a pleasure throughout dealing with Jill. I would also like to thank the rest of the haart team Emily, Ryan and Sarah for their help and professionalism throughout. I would definitely recommend haart, Strood branch to anybody who would be thinking of moving. Once again a very big thank you. Mr & Mrs Marc Haddow, September 2015

Sandie and I would just like to say a big thank you to everyone in the office for all their help with the sale of our house in Wouldham, special thanks especially to Ryan, Donna and Jill. I would certainly use haart again and think you have been very efficient and professional throughout, nice smooth transaction and will certainly be recommending haart in the future. Paul & Sandy Coggins, February 2016

I felt that whilst a little expensive, dealing with haart estate agents was overall very positive. The sales and marketing was held in a good professional manner and I cannot fault the after sales service. I cannot fault your efforts and help in pushing the sale through however, a friendly professional service was given in what can be described trying conditions. We both enjoyed dealing with the Medway branch staff and would recommend anyone to use your estate agents again. Paul Marsh, October 2015

I just wanted to email and say a big thank you for all your support in this transaction.You have kept me up to date and have been fantastic with all your help and support throughout this matter. Sometimes it's really hard not understanding the whole leasehold element but your experience really helped and made me feel at ease. Thank you also to Sarah who found a great buyer for me and was very helpful in getting this property sold asap.Would I use haart again. Yes I definitely would, thanks again for all your hard work. Matt Allen, November 2015

Thank you for what has been a very straightforward process. It was my first time selling a property so wasn't sure what would happen but I have no complaint in how the sale was managed. I have had prompt responses to all enquiries and help was always at hand. The experience from haart has been a positive one and I would certainly come back to haart should I ever need an agent in the future, though not a happy one as this was a bereavement sale. Although I am very pleased that the sale has been trouble free and the service I have received has been excellent and, I will certainly recommend you. Thank you for all your help Jill and haart. Marcus Moir, January 2016

I just wanted to thank you Jill for your outstanding support and assistance during the sale of my property. Things didn't go quite as planned but you always managed to keep me updated and fully informed. You also offered support when things became stressful which was very helpful. I was very glad to have you as a sales progressor. Meryl Dennis, October 2015

I just wanted to say thank you so much for all your hard work and efforts to get our sale and purchase through both quickly and professionally. You and your team have restored my faith and made me realise that not all estate agents are the same. I will definitely be recommending you and haart Medway in the future. As a business owner, I always like to know about the people that care and do right by my company and I am sure your employers are the same. Please pass massive thanks onto Donna & Emily as well. Thanks again Jill and all at haart Medway. Paul & Melanie Burton, October 2015

Jill, many thanks for all the help getting the chain sorted, it is very stressful when you move and there were four homes in the chain. Thanks for keeping everyone in check and also for chasing the solicitors, surveyors and liaising with the sellers about their home for me. Thank you also for all your help with getting us into our new home, I wouldn't hesitate to use yourself and haart again. Top service. Patrick McGinley, January 2016

Many thanks Jill for your kind assistance through out the complex process of home buying. You are simply amazing and we are delighted with your service.We would use haarts again and again if we have to purchase in future. Many thanks for always being there and all the support you have given me. Temitopi Ajibola, January 2016

I just wanted to say a huge thank you for all your help over the last few months. Having suffered a bad accident leaving me with a badly broken leg during this whole process, you really did go that extra mile to help me with all the paperwork and phone calls.Without you I would have really struggled to get everything done and for that I am so very grateful to you. Many thanks again. Tracey Cook, September 2015

Many thanks for all of your help. Throughout the purchasing process you were the one person I dealt with whom I could guarantee would answer any enquiries I had and successfully chase outstanding issues. The support provided would certainly encourage me to approach haart first should I ever come to sell the property, however I hope that isn't for quite some time yet! From a purchaser's perspective having a dedicated point of contact within the branch, who always gave the reassuring impression that she knew completely where the sale was currently at, was a definite plus. Sam Nolan, September 2015

Terry and I were so impressed with how well you kept on top of things for us; particularly when it came to paperwork, emails and calls to keep things moving along smoothly. When you said you'd get something done, that's exactly what you did. We can't thank you enough for your efficiency and you made what is potentially a very stressful experience much less so, to the point that we actually kept our initial excitement of our purchase, throughout the whole experience. I think we both know that doesn't happen very often.Hindsight is a wonderful thing and in this situation we have only one regret and that is that we didn't also sign up with haart for the sale of our house.I won't be disrespectful to another estate agent, but had we known what we know now, we wouldn't have hesitated to sign up with haart for both our sale and purchase. Terry and I would both like to wish you all the very best for 2016. Carol Streeter, January 2016

Jill, I would like to thank you for all your hard work and effort you have put in to the sales progression during my recent purchase. I am certain that without your expertise and negotiation skills my purchase would not have proceeded and the chain of sale may have collapsed. Thank you for all your help. Nurul Islam, November 2015