Rightmove to host expert webinar to help agents prepare for Renters’ Rights Act

Rightmove, the UK’s largest property platform, is hosting a deep dive webinar into the Renters’ Rights Act this week, marking the last major briefing for agents before it comes into force on 1 May.

The webinar features two of the sector’s leading specialists, Susie Crolla, managing director of The Guild of Letting & Management, and David Smith, lettings legislation expert and law firm partner. It will be live on the Rightmove Hub on Wednesday 18^th March from 10:30am – 12:00pm. Agents can sign up here: Renters’ Rights Act: The final deep dive – Rightmove Hub

With sweeping reforms due to be enforced in just six weeks’ time – and significant new penalties for agents who are not fully compliant – the session will provide detailed guidance to help the industry navigate the changes with confidence.

The webinar will walk agents through the final government requirements, grey areas, and business implications before the Act goes live. Thirty minutes at the end of the session has been reserved for a live Q&A to address agents’ most pressing questions.

The deep dive will outline the key documents agents must issue under the new regime, including the Information Sheet, the Written Statement of Terms, and updated tenancy agreement requirements.

Susie Crolla will also guide agents through the commercial and operational implications of the Act, including the need to update Terms of Business and review fee structures.

Susie said: “The Renters’ Rights Act brings not only new obligations but also new opportunities for agents. Now is the moment for businesses to review their terms and their service offering. From rent reviews replacing traditional renewal fees, to new chargeable services around documentation and compliance checks, agents need to make sure their business structures reflect the reality of this new landscape.”

As well as explaining the mandatory documents, the session will address some of the biggest areas of uncertainty still facing the sector, enabling agents to prepare with greater clarity and reduce the risk of compliance mistakes. David Smith will explore the legal changes around rent in advance, the new tenancy framework, and possession grounds, including:

• New limits on rent in advance and how agents should handle tenants who wish to pay upfront
• Updates to Section 8 grounds including how the Act applies to student lets, including Ground 4A and joint tenancy notice issues
• Further government releases to look out for, including the upcoming new Form 3A and Form 4A expected in April

David said: “There are still important nuances around areas like student accommodation, rent in advance, and the transition from Assured Shorthold Tenancies to assured periodic tenancies. Agents need clear guidance now to avoid compliance mistakes later. This deep dive is designed to give agents confidence, clarity, and the essential detail required to operate lawfully from 1 May onwards.”

The Renters’ Rights Act represents one of the most extensive overhauls of the lettings sector in a generation. With the changes arriving in phases from 1 May, Rightmove’s final deep dive session aims to equip agents with the clarity, documentation, and processes they’ll need to remain compliant from day one.

Jason Charles, Head of Events and Education at Rightmove, said: “Agents are operating through the largest legislative shift seen for decades, and we’re committed to supporting them every step of the way. This session will ensure they’re fully prepared for the first wave of changes on 1 May and understand exactly what is required to stay compliant and protect both their customers and their businesses.”

The webinar will be hosted on the Rightmove Hub on Wednesday 18^th March, and agents can sign up here: Renters’ Rights Act: The final deep dive – Rightmove Hub

Renters’ Rights Ready training course

Rightmove also offers a free to members CPD-accredited Renters’ Rights Ready training course on the Rightmove Hub. The course is designed to help agents feel fully prepared that they will stay compliant, protect their business, and maintain trust with clients by providing the basic knowledge and confidence to navigate the new law, enabling them to:

• Understand the key changes in the Renters’ Rights Act 2025 and how they affect letting practices.
• Communicate confidently with landlords, tenants, and colleagues about the new requirements.
• Demonstrate commitment to compliance and professionalism.
• Showcase expertise with the official Renters’ Rights Ready badge and certificate.

Agents can sign up to the course on the Rightmove Hub: Renters’ Rights Ready – Renters’ Rights Act 2025 – Rightmove Hub

Live Q&A

Additionally Rightmove is teaming up with Training for Professionals to host a live Q&A on Renters’ Rights with TFP’s managing director and trainer David d’Orton-Gibson on Tuesday 5^th May. David will talk agents through their last minute concerns about the new changes, offer clarification about the information sheet they must issue to existing tenants, and outline how they can be confident working with the new changes as they come into effect.

This additional webinar will be hosted on the Rightmove Hub on Tuesday 5^th May, in the first week of the new changes coming into effect. Agents can sign up here: Renters’ Rights Act: Live Q&A