The Keel, Kings Parade, Liverpool, L3

Please tell us about the good and bad aspects of living in your local area:

- Extremely convenient transport links - notably, The Trilogy is right next to the Cornbrook tram stop which has links to every tramline in Manchester. I'm able to wake up only an hour before my shift starts in City Centre - and it could be even later if I didn't faff about in the morning(!) - Co-op, Tesco Express and Morrisons a short walk away with everything you need - for bigger shops, Sainsburys Salford is only a 15-min walk - Excellent breakfast down the road in The Banyan Tree - open til late for drinks w/ occasional comedy & open mic night! - Cute antiques store next door - Parking on the street for visitors up to 3 hours or public parking down the road for a fiver

How has the building management responded to any problems or issues you have raised:

- Promptly! I've had very few issues with the apartment other than basic wear & tear and mechanical issues, but all have been resolved in good time. - Fast and useful correspondence through the Renters Right Act contract transition.

Please share one thing (or more) which you wish you had known before you moved in:

- How amazing the staff would be! - How amazing the staff would be!

Please tell us about the good and bad aspects of living in your local area:

20 minute walk to town, canal routes for runs. Really nice coffee places and pubs nearby. little bit loud at times when the tram or trains go past and then when the bin lorries but that is literally it and it is for moments and you get used to it very quickly.

How has the building management responded to any problems or issues you have raised:

They respond very quickly and attentively, we have had problems and they have been sorted very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

To make sure to know that there is a coffee machine so you can always save a whole heap of money

Please tell us about the good and bad aspects of living in your local area:

Great location on the Quays, close to all the shops, bars and restaurants. Walking distance to everything including the Lowry outlet and Theatre. Parking is quite difficult in the immediate area. On street free parking can be found several minutes away .

How has the building management responded to any problems or issues you have raised:

Minor issues on moving in, dealt with efficently .

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to comment on this area, everything I asked prior to move in was explained .

Please tell us about the good and bad aspects of living in your local area:

I like that I’m close to the tram stop as it’s easy to get to work, lots of shops and takeaways to choose from, I like walking to the canal.

How has the building management responded to any problems or issues you have raised:

When my lock broke it got changed quick, issues with getting my parcels have also been seen to quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew there was no opening windows in my bedroom

Please tell us about the good and bad aspects of living in your local area:

The location of the octagon gives excellent access to transport links, bars, reatraunts and shops within less than a 5 minute walk. I am unaware of any antisocial behaviour within or around the octagon as all residents appear to be reapectful. Sometimes there is traffic noise from police sirens paticularly at night, however this is expected from a big city.

How has the building management responded to any problems or issues you have raised:

During my first few days of moving in, I struggled to set up the wifi and in addition have locked myself out of my apartment a few times and staff have immedietly helped me and continued to show kindness. Since moving in, everyone has made me feel welcome, asking if I need any help with anything and are always there to chat to. Anytime I have any questions, staff are there to talk it through with me and help as soon as possible.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing! Everything has been very positive and I am thoroughly enjoying the events and social aspects the octagon offers! I hope to attend more in the future.