Longmoor Lane, Liverpool, L10

·We are North Wall Property Selling your house can be difficult. Stressful, even. We want to make it easier for you. Here's how. North Wall is an award-winning agency built on principles and values. We keep things simple, and human. Empty promises and confusing jargon? Not on our watch. We know that selling your home is a big deal, so we'll speak to you in plain English.

Client money protection scheme - Money shield ref 67157913

HOW TO CLAIM

Simply go to money-shield.co.uk/page/Claim and complete the CMP claim form.

We need to receive your application within 12 months of us being notified that a misappropriation has occurred.

You do not need to prove fraud. You only need to provide supporting evidence that you have not received the money you were legally

entitled to, this may be in the form of your tenancy agreement or deposit protection certificate along with bank statements.

Your money is protected throughout the time that your agency is a member of the Money Shield Client Money Protection

Scheme. If your agent leaves the scheme, they are required by law to notify you. All agents managing properties in England,

Scotland or Wales are legally required to belong to a Government approved Client Money Protection scheme at all times and

details of the scheme must be publicly available. If you discover at a later date that money has gone missing during the period

of their membership of the scheme, you will still be covered even if they have subsequently left the scheme.

Unfortunately, we cannot make payments for any loss arising from war (whether foreign or civil, terrorism, rebellion, revolution, military

uprising or any form of confiscation by the state.

Money Shield Ltd, 6 Tournament Court, Edgehill Drive, Warwick, CV34 6LG