Penn Hill Avenue, PENN HILL, BH14

Brown & Kay Estate & Letting agents was established in 2006 in Poole Town Centre. After many successful years a second flagship branch was opened in the bustling location of Westbourne.  Over the past 12 years Brown & Kay have continued to offer the customer care and service levels that we know our clients deserve. Check our 5* reviews on Facebook, excellent Google reviews and now you can follow us on instagram!

Most agents offer shop fronts with window displays, bespoke computer systems and messaging however what sets us apart from the competition is not just the illuminated displays, colour details with floorplans but the staff. Each of our team members has personally bought, sold, let or rented a property 1st hand. We understand your destination is only part of the picture, it's the journey you take to get there and Brown & Kay have a combined experience of over 120 years to assist you.

Brown & Kay is now owned and run by husband & wife Stephen & Mandy Kay.  They are supported by a strong and qualified team of professional people. Mark Rodda, our Branch Manager, has over 18 years of Agency experience to ably help you through the buying or selling process.   . Kate Powley is the full time Sales Administrator  and her superb can do attitude with sales progression as well as keeping the office organised and running the diary makes her a valuable team member. Kim Fishlock is our Lettings Manager working full time to ensure Landlords are given the best advice on property presentation, value and finding the right tenants .  Kim has several years experience in Sales as well as Lettings and is here for all your rental enquiries. Shannon Loe has recently joined and has now been with us for a year! Shannon is an experienced Estate Agent having worked for a large corporate agency and managing a town centre office. Her knowledge of Poole, and surrounding areas is excellent as well as dealing with all property across the areas we are pleased to cover.  Rachel Dew is our full time property Manager and assists Kim with all aspects of renting homes. She is the 'go-to' for all Property maintenance enquiries and deals with check in and check out and long term maintenance and management of property. We are very proud that our staff are all long term and we present a great team all qualified to deal with whatever your property needs may be

Brown & Kay 20 Seamoor Road, Westbourne BH4 9AR is just a few doors along from the very popular 'Chez Fred' Fish & Chip restaurant and also the Main Post Office.  Opposite is the beautiful Arcade offering local independant gift shops, card shops, boutiques and jewellers .. all under cover!  Westbourne retains a village feel with a great range of local bars but also main stream business like marks & Spencer Food Hall, and a Tesco Express.  There is still a butcher, an artisan baker and a fruit and veg shop. Charity shops mingle with high end interior design business and Art galleries offering a truly eclectic shopping and leisure experience. With pathways down 'The Chines' to the award winning beaches this is truly a wonderful place to live. Bus services run to Bournemouth and beyond and the main Railway station in Bournemouth offers regular travel to London Waterloo and the rest of the country. A 10 minute walk from Westbourne takes you to local Rail Station Branksome for a quick trip to Poole, Weymouth or Dorchester. The M27 is a short drive away and links to the M3.

Brown & Kay are a member of the Relocation Agent Network, a group of over 600 independent agency offices across the U.K.   chosen after a thorough 'mystery shop' exercise, where agents are monitored constantly for the customer service standards and approach to client care and assistance. RAN in conjunction with their agent network, move buyers and sellers not only across the UK but across the globe! Our clients have the comfort of using local agents with national strength.

We automatically upload all of our properties both for Sales and Lettings onto the main property search sites . We can list your home as a featured property with excellent photography and floor plans if required. Facebook and Instagram are used to promote and showcase your home. Our own Website is constantly being updated but shows the latest property for sale and has further information about the team