Cherry Orchard Road, Croydon,CR0 6GG

Please tell us about the good and bad aspects of living in your local area:

The location is absolutely fantastic - everything you possibly need is within short walking distance. Being a couple minute walk from Piccadilly station is the standout.

How has the building management responded to any problems or issues you have raised:

The first few days of moving in I had an issue with the toilet seat being broken and a lightbulb being out - this was fixed the day after requesting.

Please share one thing (or more) which you wish you had known before you moved in:

The only slight issue I have is the ability to only have one fob for the building - would love to have had a spare one but understand the reason why.

Please tell us about the good and bad aspects of living in your local area:

Very good facilities on site. Prime location, close to Cannon Hill Park. Parking available for everyone and their guests.

How has the building management responded to any problems or issues you have raised:

I've got very quick respond and action to my issues from management team.

Please share one thing (or more) which you wish you had known before you moved in:

Not always but sometimes you hear too much noise from the street (Motorbikes in Summers).

Please tell us about the good and bad aspects of living in your local area:

Good: Very nice central area. Lots of shops and restaurants nearby making it very easy for daily needs. Super close to the Reading train station and bus hubs all around as well so transport in/out of Reading is never an issue. Bad: being on Friars Street have its own down side as well. First is the proximity of the bars opposite. On normal days it’s fine but during the weekend the music is extremely loud. Our flat is on the other side but can hear clearly. Can’t imagine what it’d be like for the flats facing the bars. Secondly, There used to be problems with vehicles accessing the building and occasionally we have had missed deliveries, but that has reduced significantly now. But overall, still a positive experience

How has the building management responded to any problems or issues you have raised:

They have been generally very responsive and reliable. Maintenance team is extremely helpful and quick at dealing with problems. Luca, Darren, and Jayden are the ones attending our flat the most and I have nothing bad to say about them. Very friendly and hard working lads, committed to the jobs until the problems completely go away. Give us advices to prevent the problems from reoccurring as well. Excellent experiences so far in the 2 years we’ve stayed here.

Please share one thing (or more) which you wish you had known before you moved in:

Only problem was the noise coming from the bars opposite, really. We are not “party people” so we never went out late at night and didn’t know it was going to be noisy (we didn’t know there were clubs/bars on the street until we started living here). But still, not a deal breaker. We got used to it as time goes by.

Please tell us about the good and bad aspects of living in your local area:

Excellent local area, close to the station and only a short walk in to town. Lots of pubs and restaurants near by.

How has the building management responded to any problems or issues you have raised:

Haven’t needed to raise any issues yet, has all been good.

Please share one thing (or more) which you wish you had known before you moved in:

Go to the events it’s a good place to meet people.

Please tell us about the good and bad aspects of living in your local area:

Leicester is very suitable for living and Arches definitely has the advantage of excellent location. Will have some noises with windows open(party students on the next building) but not too much a problem.

How has the building management responded to any problems or issues you have raised:

Maintenance issues sometimes solved quickly but major issues like electricity meters not fixed and caused prolonged problems

Please share one thing (or more) which you wish you had known before you moved in:

Be aware that the staff are all very nice(they tried their best) but because of the whole management structure and frequent change of the landlord companies it will be a headache to get the deposit back.