41, 27 Cherry Orchard Road, Croydon, London, CR0

Please tell us about the good and bad aspects of living in your local area:

Aldgate East has turned out to be such a hidden gem. From the tube stop straight out your front door, to the incredibly restaurants in every direction, to the parks and markets just a short bike ride away, we've found this area to be so much more vibrant, exciting, and fun than we ever could have imagined.

How has the building management responded to any problems or issues you have raised:

Whether you need help getting all your packages upstairs or your laundry machine moved the Alma team rises to the occasion. It's super easy to fill out a maintenance request in their residents' app and they acknowledge it right away, taking the feedback seriously - no matter how big or small.

Please share one thing (or more) which you wish you had known before you moved in:

It is such an underrated treat to have a building management team that truly cares. It's not just about getting a maintenance request addressed - it's about getting your feet on the ground in a new city, coming home to people who care, and feeling like you're a part of a community, both within the building and throughout the surrounding area. The Alma is all that and more. Because of the relationships the staff have established with local restaurants, shops, and grocers, we've gotten to know so many other people throughout East London, ventured to new places we might have otherwise skipped, and had experiences we never expected. Whether it's a private tour of Whitechapel Gallery or a residents' event catered by Ara, we have absolutely loved getting to known this little corner of London.

Please tell us about the good and bad aspects of living in your local area:

Living at the new British Waterways has been a wonderful experience so far. The location is unbeatable, with a great mix of shops, cafes, bars, and restaurants just a short walk away. Having the canal right on the doorstep adds a sense of peace and open space, perfect for walks and relaxation. Transport links are excellent, making it easy to get around Nottingham and further. The area feels safe and well looked after, with regular bin collections and well-maintained streets. Parking is just across the road. I have yet to experience any issues with noise or antisocial behaviour, it really is a fantastic place to call home.

How has the building management responded to any problems or issues you have raised:

The building management team has been excellent. On the occasions when I’ve needed to ask something, they’ve always responded quickly and helped with whatever the matter was. It’s very reassuring knowing they are so approachable and reliable.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known just how close everything is; I would have been even more thrilled and excited when my move in date was approaching!

Please tell us about the good and bad aspects of living in your local area:

We’ve recently moved to Ancoats/East Piccadilly from the City Centre where we were of course in the middle hub of everything. It was important for us, as we don’t have a vehicle, to be able to have easy access to transport. We found the perfect location. Mere steps away from a tram stop and a few streets from Piccadilly Station. Plenty of bus routes too. Plus abundant foodie choices and bars/pubs. We had previously lived on a terribly noisy square, which affected our sleep and prompted our move. Since moving we have had nothing but quiet, uninterrupted sleep since moving into our flat at The Castings. Bliss.

How has the building management responded to any problems or issues you have raised:

We found one issue upon move in which was an unpainted area on the ceiling, which maintenance came and took care of in 2 days. Amazing.

Please share one thing (or more) which you wish you had known before you moved in:

The on-site trolleys could be a bit larger for moving in and out. This is really a petty thing to moan about, but is actually helpful for moving.

Please tell us about the good and bad aspects of living in your local area:

The local area is fantastic, there’s a great variety of shops, bars and cafe’s within close proximity. The transport links to the surrounding areas are great. The apartment complex is very quiet and the underground parking is safe and secure.

How has the building management responded to any problems or issues you have raised:

Any minor issues have been dealt with professionally and attentively.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing bad to add as such, I wished I could have moved in sooner.

Please tell us about the good and bad aspects of living in your local area:

The area is generally great — there’s a nice mix of restaurant, cafe and green spaces within walking distance. Transport links are convenient and reliable, and the street is quiet with no major issues. Parking is usually available, bins are collected regularly, and I haven’t experienced any anti-social behaviour or noise problems.

How has the building management responded to any problems or issues you have raised:

The building management has been responsive and helpful whenever I’ve raised an issue. They normally reply quickly and aim to resolve problems in a timely manner. So far, any concerns I’ve had were dealt with efficiently and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known a bit more about the amount of natural light in the flat throughout the day — it can be slightly darker than expected depending on the weather and direction. It’s not a major issue, but something to keep in mind when choosing a unit.