Fizzy Walthamstow, 5D Blackhorse Lane, Walthamstow, E17 6DS

Please tell us about the good and bad aspects of living in your local area:

The area is very pleasant and well-maintained, offering a nice, clean environment. It is conveniently located near a shopping center and has excellent access to the train station, making travel easy. The building provides good security, giving a sense of safety and peace of mind. Residents also enjoy access to a gym and relaxing shared areas, which make it easy to unwind or socialize. Parking is generally adequate, bin collections are reliable, and the street is quiet with minimal traffic noise or anti-social behaviour. Overall, it’s a comfortable and convenient place to live.

How has the building management responded to any problems or issues you have raised:

The building management has always responded quickly and efficiently to any problems I have raised, making sure issues are resolved properly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how well-managed and responsive the maintenance and building support would be, which makes day-to-day living much easier than you might expect from a typical viewing

Please tell us about the good and bad aspects of living in your local area:

Ideal area to live, lots of shops & restaurants. Great transport links. Next to the Trainline so can be noisy although with windows closed you can’t hear anything.

How has the building management responded to any problems or issues you have raised:

Stuart from the maintenance team is responsive to any requests. He’s quick and his work is completed efficiently every time. His knowledge and skills of all things maintenance is apparent.

Please share one thing (or more) which you wish you had known before you moved in:

The utilities are set with certain companies and they are not the best, with prices quite high that are not changeable.

Please tell us about the good and bad aspects of living in your local area:

The location of this apartment is excellent. Within 3–5 minutes’ walk can find Tesco and Chinese supermarkets, and the DLR station is also very close which making transport very convenient. The sound insulation is much better compared to nearby apartments.

How has the building management responded to any problems or issues you have raised:

The building management has always been very responsive.

Please share one thing (or more) which you wish you had known before you moved in:

I wasn’t aware that the rubbish needs to be taken down to the basement level, but it’s not really a big issue.

Please tell us about the good and bad aspects of living in your local area:

Momento Hayes is an amazing place to live as a young professional. It’s close to local amenities such as Hayes & Harlington Station (5-minute walk), local supermarkets like Tesco Express and Aldi are within a close walking distance, a leisure centre with a gym & pool and plenty of others. The development is located a short walk from the local high street ie 5 minutes. The high street offers a range of different shops like a butchers, pharmacy, world supermarket stores selling a range of ethnic food items, hairdressers, nail shops, barbers, etc. so it has everything you need right on your door step. The high street also has x2 churches and a Muslim centre. Street parking outside Momento for visitors is available, anti-social behaviour is non-existent and the general area is kept clean and tidy. Residents have a secure garage for vehicles.

How has the building management responded to any problems or issues you have raised:

The team have been very proactive with the minimal issues that have come up. They address concerns quickly, communicate clearly about next steps, and make sure everything is resolved to a high standard.

Please share one thing (or more) which you wish you had known before you moved in:

That the pictures do not do it justice ie everything is so much nicer and sleeker in real life.

Please tell us about the good and bad aspects of living in your local area:

Living in my area is generally positive. There are good local shops, supermarkets and small cafés, though choice is limited for restaurants and bars. Open spaces and parks are well maintained and provide pleasant areas to relax. Transport links are convenient with frequent buses and nearby train stations, though rush hour congestion can be frustrating. My street is mostly quiet, with reliable bin collections and reasonable parking, though spaces can be difficult to find in the evenings. Anti-social behaviour is rare and traffic noise is moderate.

How has the building management responded to any problems or issues you have raised:

Building management usually responds in a timely and helpful manner, though at times smaller issues have taken longer to resolve.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about the energy bill usage and payment details before moving in. It would have been helpful to understand how the billing system works, whether costs are fixed or variable, and how payments are managed across the development. Clearer guidance on average monthly usage and expected charges would be useful for new residents to plan their budgets.