Elliot Lodge, 7 Cyrus Field Street, SE10

This one bedroom flat will without a shadow of a doubt appeal to all who see it.

It comprises an open plan double aspect living area that boasts quality craftsmanship and a modern integrated designer kitchen and nigh floor to ceiling wFrom: Burt, Jess @ London
To: 'William Edwards'; Sophie Carter
Sent on: 09/10/2025 1:18 AM
Subject: URGENT - 706 Neroli House, 14 Piazza Walk, Goodman's Fields, London, E1 8ZJ -No hot water

Good morning, William,

I hope you are well.

Thank you for confirming.

Please do go ahead with what is necessary for the tenant to have hot water.

Thank you.

Kind regards,

Jessica Burt

Property Manager

CBRE London | Residential

CBRE Ltd, 4th Floor, 30 Churchill Place, London E14 5RE
T + 44 20 7420 3080 | DDI + 44 | M + 44

Jess. |

For emergencies outside of office hours please call +44 20 7123 5156

At CBRE we value diversity, and work flexibly, so while it may suit me to email you now, I do not expect a response if it is outside your working hours.

From: William Edwards
Sent: 26 September 2025 18:17
To: Burt, Jess @ London ; Sophie Carter
Subject: Re: URGENT - 706 Neroli House, 14 Piazza Walk, Goodman's Fields, London, E1 8ZJ -No hot water

External

Hi Jessica,

I hope you are well,

The team attended to day and removed the pre-payment meter,

When this was removed we found that the entire valve has failed.

The valve will need a complete replacement and we have to seek approval from the landlord as this issue falls within the landlords remit however due to the time the resident has been with out hot water the team have ordered the part that needs to be replaced and will be delivered asap,

If you can give e the go ahead for the re-charge I will have this installed on the day it arrives,

The full cost will be £256.03 and this will be re-charged to the landlord via service charge.

The parts have been ordered and we will need approval for the costs before we install it.

Thank you,

Kind regards,

William Edwards.

______

William Edwards.
Facilities Supervisor.

T .

Goodmans Fields, 15 Piazza Walk, London E1 8PW

________________________________

From: Burt, Jess @ London >
Sent: Thursday, September 25, 2025 5:00 PM
To: Sophie Carter >; William Edwards >
Subject: RE: URGENT - 706 Neroli House, 14 Piazza Walk, Goodman's Fields, London, E1 8ZJ -No hot water

URGENT -

Hi Sophie,

I have just tried to call you.

Is there an update, our tenant as no hot water still.

Thank you.

Kind regards,

Jessica Burt

Property Manager

CBRE London | Residential

CBRE Ltd, 4th Floor, 30 Churchill Place, London E14 5RE
T + 44 20 7420 3080 | DDI + 44 | M + 44

Jess. |

For emergencies outside of office hours please call +44 20 7123 5156

At CBRE we value diversity, and work flexibly, so while it may suit me to email you now, I do not expect a response if it is outside your working hours.

From: Sophie Carter >
Sent: 25 September 2025 09:15
To: Burt, Jess @ London >; William Edwards >
Subject: RE: URGENT - 706 Neroli House, 14 Piazza Walk, Goodman's Fields, London, E1 8ZJ -No hot water

External

Hi Jessica,

Thank you for your email and I am sorry that you have not received any further feedback in relation to this matter.

I have copied in William, our Facilities Supervisor, to provide an update and proposed next steps.

@William Edwards – Please can you update Jessica on the hot water issue in 706 Neroli.

Regards,
Sophie

______

Sophie Carter ATPI
Estate Manager

D T M
encoregroup.co.uk
______

London Cambridge Nottingham Berkshire Peterborough
Post: 2 Hills Road Cambridge CB2 1JP

Encore Estate Management Ltd is registered in England at above address. Registration No. 04985188. Please consider the environment before printing this email.

From: Burt, Jess @ London >
Sent: 24 September 2025 23:55
To: Sophie Carter >
Subject: URGENT - 706 Neroli House, 14 Piazza Walk, Goodman's Fields, London, E1 8ZJ -No hot water
Importance: High

URGENT -

Good afternoon, Sophie,

I hope you are well.

We spoke last week in relation to the above property that has no hot water.

As discussed, I have contacted the utility company who have confirmed there is no issue their end and the meter is topped up and they believe it will be an issue with the building management side.

You advised you would send a contractor out to the tenant to assess this. The tenant has called and made a complaint today to advise that they still have no hot water.

Please can you update me with a report from the engineers visit that attended last week please I believe it was an engineer called William who attended.

Please do treat this as urgent due to the complaint.

I look forward to hearing from you.

Thank you.

Kind regards,

Jessica Burt

Property Manager

CBRE London | Residential

CBRE Ltd, 4th Floor, 30 Churchill Place, London E14 5RE
T + 44 20 7420 3080 | DDI + 44 | M + 44

Jess. |

For emergencies outside of office hours please call +44 20 7123 5156

At CBRE we value diversity, and work flexibly, so while it may suit me to email you now, I do not expect a response if it is outside your working hours.

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________________________________indows to allow maximum light in. The space is impressive and the wooden flooring adds to the feeling of quality. The living room offers fantastic views over the Peninsula.

The bedroom is a also a great size and contains a substantial amount of built in wardrobe space as well more light attracting features.

The hallway contains a remarkably well designed bathroom and storage space

Located in the Royal Borough of Greenwich, The development will benefits from being near to the thriving mix of shops and cafés based around the beautiful Royal Park as well as the intense regeneration of nearby Greenwich Peninsula. This will provide a vast range of leisure, retail and restaurant facilities just a short walk away along the beautiful Thames Path.

It also offers easy access to London City Airport, Greenwich University and the 02 Arena. Nearby North Greenwich Jubilee line station offers excellent transport links, just 3 minutes to Canary Wharf, 11 minutes to London Bridge and 21 minutes to Bond Street so students and professionals alike will be happy to call it home.

There is a requirement of a 5 week (rent equivalent under £50,000 per annum) deposit for new and renewed tenancies (or 6 weeks if the annual rent is £50,000 or more).

For more information about our fees please visit our web-site's 'Tenant Fees' page located under the Rent tab

CBRE Limited on its behalf and for the Vendors or Lessors of this property whose Agents they are, give notice that:

1. These particulars are set out as a general outline only for guidance to intending Purchasers or Lessees, and do not constitute any part of an offer or contract.
2.Whilst CBRE Limited uses reasonable endeavours to ensure that the information in these particulars is materially correct, some of the information is derived from third parties and has not been verified by us. Any intending Purchasers, Lessees or Third Parties should not rely on this information as a statement or representation of fact, but must satisfy themselves by their own inspection, searches, enquiries, surveys or otherwise as to the accuracy and completeness.
3. To the maximum extent permitted by law CBRE Limited accepts no liability or responsibility for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss of profits resulting from direct or indirect actions based upon the content of these particulars. No person in the employment of CBRE Limited has any authority to make any representation or warranty whatsoever in relation to this property.
4. Unless otherwise stated, all purchase prices and rents are correct at the date of publication and, unless otherwise stated, are quoted exclusive of VAT. Lease details and service ground rent (where applicable) are given as a guide only and should be checked and confirmed by your solicitor prior to exchange of contracts.