Mustard Wharf at Tower Works, Heritage Collection

Please tell us about the good and bad aspects of living in your local area:

Perfect location in Leeds city centre. Walking distance from train station and the majority of town. Easy access to the canal too

How has the building management responded to any problems or issues you have raised:

Very responsive over WhatsApp with front of house team

Please share one thing (or more) which you wish you had known before you moved in:

Nothing that jumps out as the first time I done the viewing I got shown everything and more

Please tell us about the good and bad aspects of living in your local area:

Good: Quiet neighbourhood, easy access to bus/train links, plethora of shops and restaurants on the doorstep to choose from, canal on the doorstep for walks/runs/bike rides.

How has the building management responded to any problems or issues you have raised:

A faulty dishwasher occured and was promptly replaced with a new one.

Please share one thing (or more) which you wish you had known before you moved in:

How you're so close to the city, without feeling like you're in and amongst the hustle and bustle of the city.

Please tell us about the good and bad aspects of living in your local area:

The outdoor spaces are excellent and more than sufficient for residents to fully enjoy. Fellow residents also live peacefully, and the presence of nearby bakeries, cafés, restaurants, and pubs adds greatly to the overall satisfaction of living here. One of the most delightful aspects of Mustard Wharf is being able to walk or exercise along the canal on sunny days. Another great advantage is the proximity to the train station. Depending on the location of the apartment within the building, there may occasionally be some noise, but this also means exceptional convenience when using the station. With just about a five-minute walk, it is extremely easy to travel to other areas or embark on trips. The waste management and cleanliness are also excellent, with staff making dedicated efforts every day to maintain the property.

How has the building management responded to any problems or issues you have raised:

When I had difficulties operating the washing machine, it was checked on the very same day, and I was kindly informed in advance about the procedures that would take place if additional repairs or actions were required. In addition, whenever I made inquiries regarding the facilities, I received very prompt checks and responses, which were a great help to me. I would like to express my sincere gratitude especially to Ellen and Jac for their support.

Please share one thing (or more) which you wish you had known before you moved in:

If you are a university student, it would be good to also consider the commuting distance and available transportation options.

Please tell us about the good and bad aspects of living in your local area:

Living at Mustard Wharf has been an incredible experience. The building is modern, stylish, and feels welcoming without being too large, so all facilities are conveniently close by. The 8th floor gym is fully equipped, and the library is a perfect quiet spot to focus or work from home. My apartment is well-sized with ample storage, allowing me to comfortably bring my own furniture alongside what’s provided. The large fridge & compact washing machine are standout feature compared to other places I’ve lived. On the downside, occasionally the elevators feel a bit busy during rush hours. But overall, these are minor inconveniences compared to the benefits of living here.

How has the building management responded to any problems or issues you have raised:

When my washing machine wasn’t working, Ellen immediately popped in after I reported the issue. She quickly diagnosed the problem and had it fully operational within minutes. Her prompt and proactive approach made what could have been a frustrating situation extremely smooth and stress-free. It’s clear she genuinely cares about residents’ comfort and convenience.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I knew before moving in is how convenient and community-oriented life at Mustard Wharf truly is—it’s more than just a stylish building. The gym and library are amazing facilities that I didn’t fully appreciate during a typical viewing. On the flip side, parking can sometimes be tricky during peak hours, and elevators can feel busy in the mornings.

Please tell us about the good and bad aspects of living in your local area:

Very easy access to city centre and train station. Area is quite apart from the trains, however if the flat is not near the station it’s not too bad.

How has the building management responded to any problems or issues you have raised:

We haven’t really required to have anything sorted but when we have it’s been a pretty quick response.

Please share one thing (or more) which you wish you had known before you moved in:

Whish we had know which side the flat would be in our building as the trains became evidently louder from where the show flat was compared to our flat. But you get used to them after a while.