The Blossoms,3,37 Cherry Orchard Road, Croydon, London, CR0

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been a great experience overall. The location feels safe, with friendly neighbours and a welcoming atmosphere. There’s a good mix of shops, cafés and restaurants nearby, and it’s easy to get around with reliable transport links and regular buses. Overall, it’s a peaceful and convenient place to live.

How has the building management responded to any problems or issues you have raised:

The building management team has been consistently helpful and efficient. On the few occasions I’ve needed support (such as minor maintenance requests), they’ve acted quickly and followed up to make sure everything was sorted. Common areas are kept clean, and it feels like the staff genuinely care about maintaining a good living environment.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how efficient the maintenance team is. I could’ve saved myself some worry early on. Any issues are dealt with much faster than I expected.

Please tell us about the good and bad aspects of living in your local area:

The staff are incredibly helpful and very friendly. Very central location which is great for work and outside stuff

How has the building management responded to any problems or issues you have raised:

Yes and generally very efficiently . Service levels are very high

Please share one thing (or more) which you wish you had known before you moved in:

Noise of trains, they really are loud and I was assured you couldn’t hear them when doors shut

Please tell us about the good and bad aspects of living in your local area:

Lovely area to live & work in, great people too. Fab restaurants & pubs! The amenities are top rate! With a gym as well !

How has the building management responded to any problems or issues you have raised:

First class service (Bob from maintenance super professional & kind).

Please share one thing (or more) which you wish you had known before you moved in:

Wonderful friendly atmosphere. I would definitely recommend!

Please tell us about the good and bad aspects of living in your local area:

Shops/Dining/Open Spaces: Excellent range of town centre shops (Victoria Place) and varied restaurants/cafés. Green spaces nearby. Really good variety of sports facilities around. Transport/Issues: Excellent train links (23 mins to Waterloo), major hub. Noise from trains/traffic can be an issue for flats facing the tracks, especially with windows open. Street Life: Resident parking is available in a shopping centre car park (paid yearly). Overall, rather quiet and safe.

How has the building management responded to any problems or issues you have raised:

The maintenance team (especially Pedro, Ryan) is really good; every small repair request has been handled quickly and spot on. This efficiency also applies to larger tasks, like dealing with issues with packages in parcel rooms being unsorted by delivery companies, which is always cleaned up quickly and efficiently. I am genuinely grateful for how well the team keeps the building operating and looking great. Also, Maria and all the personnel at the desk are always very helpful and proactive. You could feel that those people actually care, and that's great. While the on-site team provides excellent service, communication from upper management needs significant improvement. When rules are enforced or questions are asked, managers often resort to threats and a rigid "because we wrote it that way" response, instead of offering a reasonable explanation for the policy. This creates widespread tenant frustration because people don't understand the 'why' behind the rules in the building they live in as ADULTS. And that's a shame, especially as usually there is an actual good explanation. I had that with Dog Garden "dogs on lead" rule. Initial emails were appalling - just do what we say or else. Only after a manager of those managers took that communication over was everything explained in one email with about 3 sentences. So I'd advise some communication training to the managers, as it's quite clear the issue is not with "what" but in "how".

Please share one thing (or more) which you wish you had known before you moved in:

West and East Towers face each other, so if you're shy, try to get an apartment that does not face another tower.

Please tell us about the good and bad aspects of living in your local area:

Living here is great because it’s peaceful and well connected. Easy to go city centre or other neighbourhoods on foot. Area close to tram . Pleasant and comfortable place to live.

How has the building management responded to any problems or issues you have raised:

Building management team top, professional and warm. Efficiently and giving us a good comfort and satisfaction, top. Any issue usually resolved in a short time.

Please share one thing (or more) which you wish you had known before you moved in:

Great for social live, great place to live especially if you enjoy the city life and everything within walking distance and quiet and peaceful atmosphere !