William Jessop Way, Liverpool, Merseyside, L3

Please tell us about the good and bad aspects of living in your local area:

The area is amazing, I can't fault it. It's got everything you need within walking distance and there is so much to do of an evening after work.

How has the building management responded to any problems or issues you have raised:

I have had quite a few issues whilst living here, however they are always quick to reassure me or fix the issue. On days that the maintenance team are off Callum is always happy to lend a hand.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about some of the ongoing issues, such as the bin chute.

Please tell us about the good and bad aspects of living in your local area:

Love living here, A special mention to Kate and Callum, who are always so friendly, professional, and genuinely care about residents. They go above and beyond every time — whether it’s remembering your order, checking in with a smile, or just making sure you’re comfortable.

How has the building management responded to any problems or issues you have raised:

They always manage to solve any issues wrong in the apartments on time.

Please share one thing (or more) which you wish you had known before you moved in:

Everything is taken care of by the staff, i can assure you will have a smooth move in

Please tell us about the good and bad aspects of living in your local area:

Living in the local area makes you feel included in the city culture, but keeps you far enough away to take a step back when it starts to feel a little bit too much.

How has the building management responded to any problems or issues you have raised:

Management are amazing, and they go above and beyond to ensure we are well looked after and safe in our building.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about how bad the bin chute can be. It comes and goes and its hard to keep track of when it is working and when it's not.

Please tell us about the good and bad aspects of living in your local area:

Living here can be a little bit crazy on a match day, and can definitely affect your journey home. However, on the days the football isn't on, it is a vibrant relaxing area. The staff here host amazing events which are always so enjoyable and a success.

How has the building management responded to any problems or issues you have raised:

Any issues we raise are often dealt with by maintenance, and the new maintenance manager James is amazing.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how little items the local Sainsbury's sells.

Please tell us about the good and bad aspects of living in your local area:

I enjoy working in the local area, and living here makes travel to work so accessible. It's a nice area with nice restaurants.

How has the building management responded to any problems or issues you have raised:

Any issues we have to raise in and app and often times get sorted on the same day.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew maintenance worked monday-friday as sometimes we do get issues that have to wait until after the weekend if concierge are unable to help.