Flat 421, Hairpin House, 230 Bradford Street, Birmingham, B12

Please tell us about the good and bad aspects of living in your local area:

Absolutely love this place. The restaurants are amazing. Walking distance to deansgate which has so may restaurants. Love love love it. I get to walk everywhere and save on transport.

How has the building management responded to any problems or issues you have raised:

Yes they always respond immediately. Absolutely fantastic.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really. The place is absolutely amazing. Maybe the room size but it’s cool.

Please tell us about the good and bad aspects of living in your local area:

Dear All, I hate to leave bad reviews but honestly where do I start here. We rented out a 2 bed flat from February 2025. When we were shown the flat the salesman did not tell us about there being 2 rail ways and one of then that was right underneath the flat. The worst thing about it was that it was not normal trains it would be industrials trains passing through the night. They were so loud you could not ever open any windows and it would shake the building. When we told the management about this it was simly disregarded. Next from April onwards there began to be hot water issues whereby for days there was no hot water. We were told this would be fixed as they were waiting on a part in April. I do not think that part will ever come. These hot water issues lasted until November (the month where we officialy terminated our contract). And I believe it is still happening as of now. To make matters worse electrical outages also began. We would be sitting in darkness for hours and we would not be able to leave the flat as we were om 13th floor and no lifts. It was so bad that we came back one night from abroad. Lifts were not working we had to carry the bags upstairs 26 flight of stairs. At that time.my wife was also pregnant. Management didnt care less. Security even worse. In the summer we asked if we could kindly break out of contract due to flat being inhabitual but they said no and only offered for us to get someone else to stay so that then we could leave. I was left disgusted as i would never put someone else through what we have been. Then it became so bad that we left regardless in november. Up until today no compensation was ever offered and the say that tpo are dealing with it. We have also now written to the tpo to make sure we get the compensation we deserve. I will keep everyone updated as no one should ever go through this. They extort your money with very high prices and cannot even basic neccessities. Would never recommend staying here. No accountability all you get is disregard. No professionalism at all.

How has the building management responded to any problems or issues you have raised:

Never! Everytime we emailed we got a dismissive response.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i never moved in. Thats all i can say. Please make sure you dont stay here.

Please tell us about the good and bad aspects of living in your local area:

Staff is fantastic holly, Jane and Luke especially. Always able to help whenever you need really appreciate there support specially when I lose my keys which is all the tjme

How has the building management responded to any problems or issues you have raised:

Yes always been super responsive like getting me new keys

Please share one thing (or more) which you wish you had known before you moved in:

The viewing process was easy I did it all online as I wasn’t in the city at the time.

Please tell us about the good and bad aspects of living in your local area:

All good high street is very near and also train station both are just 5 min walking distance and bin collection is very convenient as can drop garbage anytime

How has the building management responded to any problems or issues you have raised:

Very quick mr Stuart resolved two of the issues immediately after been reported.

Please share one thing (or more) which you wish you had known before you moved in:

This is my first move to the UK but property team has helped me to get everything sorted very smoothly

Please tell us about the good and bad aspects of living in your local area:

Sutton is a nice neighbourhood and to me is close to work, so makes everyday life easier. There are nice restaurants, shops and some green areas around, so very welcoming and friendly environment.

How has the building management responded to any problems or issues you have raised:

Stuart was extremely efficient as always. Resolved the request in no time, he is friendly, competent and very helpful with any maintenance problems.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to state here for now as there is not anything I wished I knew before moving in. I lived in Sutton few years ago, so I knew the area.