The Junction, Whitehall, Leeds, West Yorkshire, LS12

Please tell us about the good and bad aspects of living in your local area:

Very close to the city center and walkable distance to nearby shops. No Indian shops nearby and gym is also atleast 20 minutes walk. Transport facilities are closeby.

How has the building management responded to any problems or issues you have raised:

Very quickly and resolved the issue immediately. The approach is always friendly

Please share one thing (or more) which you wish you had known before you moved in:

Wish the gym was built. Also i should have researched if i had more options for grocery shopping except Sainsbury and Tesco

Please tell us about the good and bad aspects of living in your local area:

Living in this area has a great mix of convenience and community charm. The high street has a fantastic selection of independent cafes, a well-stocked grocery store, and a cozy pub that hosts local events—perfect for grabbing essentials or socializing.

How has the building management responded to any problems or issues you have raised:

The landlord is unresponsive and slow to address critical issues—requests for repairs (like a broken boiler in winter) took over three weeks to resolve, and they often ignore email follow-ups. They also increased the rent by 15% with only one month’s notice, which felt unfair and unplanned for. Communication is limited to formal letters, with no willingness to discuss flexible terms or minor adjustments to the lease.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known about the constant construction work in the adjacent block of the development—it started two months after I moved in and has lasted over a year, with drilling and hammering starting at 7 a.m. on weekdays and even some weekends, making it impossible to work from home or sleep in. I also had no idea how inadequate the sound insulation is between apartments: I can hear my neighbours’ conversations, TV, and even footsteps clearly, which has made privacy non-existent. Additionally, the “24/7 security” advertised is just a part-time concierge who’s only present during office hours, and the parcel room is frequently locked, leading to missed deliveries and lost packages.

Please tell us about the good and bad aspects of living in your local area:

The local area is generally convenient and pleasant to live in. There is a good range of nearby shops, supermarkets, cafés and restaurants within walking distance, as well as some green spaces that are well maintained and suitable for relaxing or exercising. Public transport links are reliable, with regular buses and nearby train connections making commuting straightforward, although services can be busy at peak times. On the street, parking can be limited, especially in the evenings, but bin collections are consistent. Traffic noise is noticeable at times, and there is occasional anti-social behaviour, though it is not a major issue overall.

How has the building management responded to any problems or issues you have raised:

Building management usually responds within a reasonable timeframe and resolves straightforward issues efficiently. More complex problems can take longer and sometimes require follow-up, but overall they are polite, organised and make an effort to address concerns.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more about peak-time noise and parking availability before moving in, as these are harder to judge during a viewing. It is also helpful to understand how building management communicates and the expected response times, as this can vary depending on the issue. Speaking to existing residents early on would have provided useful insights into day-to-day living.

Please tell us about the good and bad aspects of living in your local area:

Very close to the train station and the city centre- just around 15mins walk. Tesco express, Sainsbury's are closeby.

How has the building management responded to any problems or issues you have raised:

The response has mostly been immediate, with thr issue being resolved by the next day latest.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how much the utilities cost would amount to totally.

Please tell us about the good and bad aspects of living in your local area:

More local shops could be good (bigger stores around) but you can still find pubs, shops and restaurant easily

How has the building management responded to any problems or issues you have raised:

Except water problems, everything is solved quickly and the front desk people are really good.

Please share one thing (or more) which you wish you had known before you moved in:

There are a lot of students living in these buildings