About Us

Once known mainly for its docks and striking skyline, Canary Wharf has evolved into one of London’s most exciting places to live. With excellent transport connections – including the Jubilee Line, DLR, and the Elizabeth Line – residents enjoy quick and easy access across the capital, while the area itself offers a vibrant lifestyle with over 120 shops, restaurants, and bars.

Our Canary Wharf office, at the base of the Pan Peninsula building on Marsh Wall, supports buyers, sellers, landlords, and tenants across E14 and the surrounding areas. With in-depth local knowledge and a personal, professional service, our expert sales and lettings team helps every client make the most of this dynamic part of London.

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

Holding deposits (a maximum of 1 week's rent);

Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000, or 6 weeks' rent for annual rental of £50,000 and above);

Payments to change a tenancy agreement eg. change of sharer (capped at £50 or, if higher, any reasonable costs);

Payments associated with early termination of a tenancy (capped at the landlord's loss or the agent's reasonably incurred costs);

Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services "telephone, internet, cable/satellite television), TV licence;

Council tax (payable to the billing authority);

Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate);

Reasonable costs for replacement of lost keys or other security devices;

Contractual damages in the event of the tenant's default of a tenancy agreement; and

Any other permitted payments under the Tenant Fees Act 2019 and regulations applicable at the relevant time.

Tenant protection

In addition to publishing relevant fees, lettings agents are also required to publish details of:

the redress scheme they are a member of; and

the name of the approved or designated Client Money Protection scheme they are a member of (if any).

Please note that lettings agents are required by law to publish on their websites information for potential tenants about relevant fees, redress schemes and client money protection schemes (including the names of those schemes). Relevant fees must also be published on third party websites, such as Rightmove. For properties to rent in England and Wales, details of the agent's membership of any redress scheme and client money protection scheme must also be published with their fees on Rightmove. It is the agent's responsibility to ensure that all relevant information is provided to Rightmove and is up to date and accurate. If the relevant information does not appear here, the agent may have included it within the property description.