Flat 422, Bradford Street, Birmingham, B12

Please tell us about the good and bad aspects of living in your local area:

The flooring board in the toilet keep leaking water. Sherborne place team help us to send people to fix up quickly and keep following up the status.

How has the building management responded to any problems or issues you have raised:

Sherborne place team are great, Marwela, Charlotte and Jo are nice and friendly, they help us a lot for all the issues when we living here.

Please share one thing (or more) which you wish you had known before you moved in:

We have been living here for almost two years. Sherborne place is renowned for delivering amazing service and great places we recommend peoples to move in.

Please tell us about the good and bad aspects of living in your local area:

Living here puts you right in the centre of everything. It’s just a 2-3 minute walk to Cineworld and Starbucks, plus a great selection of restaurants and bars within the same short distance. The convenience is unmatched, everything you need is on your doorstep. Transport links are excellent, making it easy to get around Birmingham and beyond. Despite being so central, the area feels well managed and comfortable. Parking is generally manageable, bin collections are reliable, and there are no major issues with anti social behaviour. It’s city living without the usual stress.

How has the building management responded to any problems or issues you have raised:

When we reported an issue with the toilet seat not fitting properly through the ILA app, it was resolved within three days. The process was straightforward and efficient. Communication was clear, and the issue was handled without any unnecessary delays. Overall, the response was professional and easy to navigate.

Please share one thing (or more) which you wish you had known before you moved in:

Overall, the facilities are strong, but one thing I would have liked to know in advance is that there isn’t a dedicated treadmill in the gym area. Adding one would significantly enhance the fitness offering for residents. Without it, some of us consider joining an external gym. Aside from that, the experience here has been very positive.

Please tell us about the good and bad aspects of living in your local area:

Living in Swan Street has been a really positive experience. The range of local shops is excellent, from major supermarkets to independent boutiques, making everyday errands quick and convenient. The food scene is a standout feature, with a huge variety of restaurants, cafés, and bars offering something for every taste, from casual dining to more upscale options. There are also several well-maintained green spaces nearby that provide a welcome break from the busy city atmosphere. Transport links are one of the biggest advantages — trams, buses, and train stations are all within easy reach, making commuting and getting around the city simple and reliable. On the street, there’s a lively but friendly feel, and while city living means some background noise and limited parking, it’s a small trade-off for the convenience. Bin collections are regular and the area feels well looked after. Overall, it’s a vibrant, well-connected place to live with great amenities right on your doorstep.

How has the building management responded to any problems or issues you have raised:

Building management has always been responsive and professional when issues are raised. Requests are tracked through the app, which provides great transparency and clear communication, and any problems are handled promptly and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I’d known beforehand is how strong the sense of community would be - it’s actually a real highlight. The regular social events organised by the management team make it easy to meet neighbours, which isn’t something you always expect from city living. I’d also recommend getting familiar with the resident app early on, as it’s really useful for logging requests, receiving updates, and staying informed about what’s happening in the building. Overall, it’s been a pleasant surprise how well supported and connected you feel living here.

Please tell us about the good and bad aspects of living in your local area:

Sherborne is situated in a lovely quiet area of Birmingham but is minutes walk along the canals to Brindley Place. The facilities are kept very clean. Secure underground parking is offered for a small monthly charge. We couldn’t have picked a nicer area to call home.

How has the building management responded to any problems or issues you have raised:

We’ve had only minor issues, but have always received a positive response. The team have been amazing to make sure my daughter and I are happy and comfortable. Always responded to promptly.

Please share one thing (or more) which you wish you had known before you moved in:

The apartments are so clean and well maintained, there are no little surprises. The people here are what make it so wonderful.

Please tell us about the good and bad aspects of living in your local area:

Kangaroo Works is in a very central part of the city center. There is a bus stop right opposite the building so it’s convenient to catch a bus anywhere, the train station is a 5-7 minute walk which is also convenient. There is a parking space also close to the building, a new large one is also being built. There is a Tesco downstairs also which makes grocery buying very quick and easy!

How has the building management responded to any problems or issues you have raised:

Intentional about fixing concerns and future proofing to ensure it does not happen again.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there were specific sections of the building for students so I could have a wifi configuration that fits tech settings.