New Calidonian Wharf, Canada Water, SE16

As a multi-award winning independent estate agency with both professional and personal ties to the area we serve, Alex & Matteo are guided by a desire to see the community thrive. Let our intimate knowledge and relentless support of everything this corner of SE London has to offer be the competitive edge in protecting your investment.

Whatever your reasons for letting your property, from a temporary move abroad to building a property portfolio, Alex & Matteo offers a full range of services to ease the pressure and protect your investment.

We have a huge amount of respect for landlords that have the time, expertise, and patience to manage their own properties, but we know that it's not for everyone. Because of that, we offer a sliding scale of services to accommodate your individual level of engagement.

TENANT FINDING

The London lettings market moves at lightning speed - the A&M Team are ready with the enthusiasm, intel, and adaptability to match that energy.

HMO and Selective Licensing: A High number of properties in Southeast London are now subject to Selective Licensing schemes. The Alex & Matteo Team will be able to advise on if and how this will impact your property and help ensure that your licenses meet minimum legal requirements in order to avoid future issues.

Marketing: We live in a place and an age where property searches begin almost exclusively online. Alex & Matteo know how to produce the most engaging and attention-grabbing content and where to place it for maximum results. We combine professional photography, video tours, social media outreach, referral networks, SEO, and exposure on all major property portals with localised physical marketing such as leaflet drops and large format advertisements in high footfall areas to reach qualified tenants fast.

Accompanied Viewings: Our initial screening process ensures we only offer viewings to qualified potential applicants, and strategic scheduling minimises any interruption to the current tenants. Our skilled lettings team will learn the ins and outs of your property so each potential tenant walks away from their viewing with all the information they need for an informed and timely decision.

Vetting and Referencing: We adhere to best practice in candidate checks. While it is ultimately the landlord's decision whether to proceed with a tenant, we will provide you with a first class referencing report from a reputable firm alongside our expert assessment as to the suitability of the applicant.

Prepare and Sign: Our up-to-date ARLA Propertymark approved tenancy agreement reflects all of the latest landlord/tenant regulations and will provide you with robust protections.

RENT COLLECTION

For the confidence that your rent collection is being professionally and strictly handled while you manage the remaining aspects of the property.

By choosing our rent collection service, you can avoid the stress and uncertainty of late payments, making the entire process more reliable and worry-free.

Statements and Arrears: We provide monthly financial reports to ensure you always know the status of the finances of your property. Overdue rents are checked daily and our team will swiftly contact the tenants to resolve any payment issues and manage the process of getting them up-to-date. We will handle and advise on any necessary escalation until the funds are in your account.

FULL MANAGEMENT

Accommodating landlords who prefer a hands-off approach, we will develop a personal relationship with your tenants and ensure any issues that arise are dealt with effectively, prioritising the long term protection of your property.

Dedicated Property Manager: A key member of our team will take the lead on everything that happens with your property while tenanted and run point on keeping you abreast of any developments, getting your approvals, and ensuring smooth tenant relations.

Monitored Emergency Line: While pre-tenancy checks are in place to ensure all appliances and services are up-to-date and functioning well, unexpected issues do arise. We will be your tenants port of call should anything urgent come up within the flat, even outside of working hours. Whenever possible we endeavour to solve the problem before you even know it happened.

Repairs and Maintenance: We will handle everything from the moment we are notified. Dealing directly with high quality local professionals and tradesmen that results in more competitive rates, instead of the middle-men companies that apply surcharges. It also helps us maintain a friendly network of trusted contractors, which ensures quick results.