Hi Luke, Thank you so much for taking the time to leave such a detailed and thoughtful review. We are genuinely delighted to hear that your move into Upperbanks has been such a positive experience from start to finish. It is great to know that the apartment design, facilities, and location have all met your expectations, especially as a first time renter. Making the moving process clear, simple, and stress free is something we put a lot of care into, so it really means a lot to hear that everything from viewings through to utilities and move in day felt like a breeze. We are especially pleased to hear your kind words about the team. Helping on move in day, making practical things easier, and creating a welcoming environment is exactly what we aim for. I will be sure to pass your feedback on to both the management and maintenance teams, as they will be really proud to hear this. Thank you again for choosing Upperbanks. We are so glad to have you as part of the community and look forward to seeing you continue to settle in. Warm regards, Joshua

Hey Suzie, Thank you very much for taking the time to share your experience. We are really pleased to hear that you are enjoying life at Upperbanks and that the apartment design, furnishings, and community atmosphere have made a positive impression. It is great to know that you have found the team across reception, maintenance, and cleaning to be friendly and helpful, and that the communal areas and facilities are being well maintained. Creating a welcoming and well cared for environment is something we take a lot of pride in. We also appreciate your feedback regarding the range of apartment styles available. As availability can change quickly, we understand how valuable it is to see as many options as possible, and this is something we will continue to keep in mind for future viewings. Thank you as well for highlighting the prompt response to the maintenance issues you raised. Ensuring repairs are carried out quickly and to a good standard is very important to us, so it is great to hear this reflected in your experience. Thank you again for choosing Upperbanks. We are delighted to have you as part of the community. Kind regards, Joshua

Hi Damien, Thank you very much for such a thoughtful and detailed review. We are delighted to hear how happy you are at Upperbanks and that it has been a comfortable and welcoming home for you while you transition back from abroad. It is great to know that the furnished apartment, balcony space, secure bike storage, and overall design of the building have worked so well for your lifestyle. Hearing that Upperbanks feels like a positive contribution to the regeneration of Rochdale is especially appreciated, as this is something we are very proud of. We are also pleased that you have enjoyed the social events and communal spaces. Creating opportunities for residents to connect, while maintaining privacy and security, is exactly what we aim to achieve. Please give our regards to your two cats too. We are always happy to hear that our four-legged residents are settling in nicely. Thank you for your balanced feedback regarding the bin store and visitor access. We take issues like these seriously, so it is reassuring to know that our response met your expectations. Your comments help us continue to improve the day-to-day experience for everyone. We really appreciate your recommendation and are so pleased that Upperbanks has been a positive place to live during this chapter for you. We wish you all the best with your upcoming house purchase and thank you for choosing to make your home with us in the meantime. Kind regards, Joshua

Hi Samreen, Thank you very much for your kind review. We are really pleased to hear that you are enjoying both the design of your apartment and the overall feel of the building. It is great to know that the communal areas feel warm and comfortable for working, relaxing, and spending time, and that the location has been so convenient for you. Creating a well maintained, welcoming environment in the heart of Rochdale is something we take great pride in. We are also glad to hear that any issues you have raised have been responded to quickly and that you felt well informed before moving in. Your recommendation means a lot to the team. Thank you again for choosing Upperbanks. We are delighted to have you as part of the community. Kind regards, Joshua

Hi Peeta, Thank you very much for your fantastic review. We are delighted to hear that you are enjoying life at Upperbanks and that the design, quality, and overall environment have made such a positive impression. It is great to know that the apartments, facilities, and security features have worked well for you, and that you have found the team to be helpful and responsive whenever needed. Creating a safe, welcoming, and well managed home for both individuals and families, including pets, is something we take a lot of pride in. We are also pleased to hear that the location, transport links, and parking arrangements have added to your experience, and that the area feels calm and comfortable to live in. Your comment about the reviews is especially appreciated and reinforces why resident feedback is so important to us. Thank you for recommending Upperbanks. We are really glad to have you as part of the community and look forward to continuing to support you. Kind regards, Joshua