Bagshaw Building, 1 Wards Place, London, E14

About Us

Once known mainly for its docks and striking skyline, Canary Wharf has evolved into one of London’s most exciting places to live. With excellent transport connections – including the Jubilee Line, DLR, and the Elizabeth Line – residents enjoy quick and easy access across the capital, while the area itself offers a vibrant lifestyle with over 120 shops, restaurants, and bars.

Our Canary Wharf office, at the base of the Pan Peninsula building on Marsh Wall, supports buyers, sellers, landlords, and tenants across E14 and the surrounding areas. With in-depth local knowledge and a personal, professional service, our expert sales and lettings team helps every client make the most of this dynamic part of London.

As well as paying the rent, you may also be required to make the following permitted payments.

JOHNS&CO is a member of and covered by the ARLA / Propertymark Client Money Protection Scheme, and a member of a redress scheme provided by The Property Ombudsman. The charges that apply to you depend on the type of tenancy you enter into.

Part One

Assured Periodic Tenancy

Under the terms of the Tenant Fee Act, if you enter into an assured periodic tenancy, the following payments may apply.

Tenancy Deposit

5 or 6 weeks' rent depending upon the rental amount, or a Deposit Replacement Insurance Product at a cost equal to 1 week's rent where offered by the Landlord.

Holding Deposit

Equivalent of one week's rent, which will be put towards your first rent due on completion of the tenancy.

Early Termination (requested by the tenant)

A charge not exceeding the financial loss experienced by the landlord.

Late Payment of Rent

Limited to interest charged at 3% above the Bank of England base rate, when rent is more than 14 days late.

Lost Key or Security Device

Equivalent to the cost incurred.

Changing Tenancy Documents (after commencement)

£41.67 (£50 inc. VAT), or any reasonable costs incurred if these are higher.

Stamp Duty Land Tax

Payable on tenancies where the rent, for the whole time a tenant stays in the property, exceeds £125,000.

Household Outgoings

Utilities, communication services, TV licence and council tax.

Part Two

Non-Housing Act Tenancy

Which tenancy applies to you?

A Non-Housing Act Tenancy is formed when one of the following criteria is in place:

The annual rent exceeds £100,000

The property is not used as a main or primary home

The property is occupied by an entity (company let) rather than an individual

There is a Resident Landlord

Please speak with our branch staff if you need clarity on which tenancy might apply in your circumstances.

Under the terms of the Tenant Fee Act, if you enter into a Non-Housing Act Tenancy, the following payments may apply.

Tenancy Setup Fee

Drafting and execution of the tenancy agreement if supplied by us; collecting and holding the Tenancy Deposit as Stakeholder; issuing relevant deposit protection certificates (where applicable).

£300 Excl. VAT

£360 Incl. VAT

Check-in Fee

Checking into the property and reviewing the inventory.

from £115 Excl. VAT

from £138 Incl. VAT

Comprehensive Reference Fee

Per person, per company, and per guarantor (if required).

£50 Excl. VAT

£60 Incl. VAT

Renewal Administration

Negotiating and drafting an extension to the fixed term.

£150 Excl. VAT

£180 Incl. VAT

Change of Sharer

During a fixed term.

£625 Excl. VAT

£750 Incl. VAT

Change of Sharer

At renewal of a fixed term.

£250 Excl. VAT

£300 Incl. VAT

Early Termination

Deed of Surrender.

£125 Excl. VAT

£150 Incl. VAT

Late Payment of Rent

Interest charged at 3% above the Bank of England base rate

How to Pay

The holding deposit can be paid on the Goodlord platform by debit card only. All other monies due must be paid via the Goodlord platform or into JOHNS&CO's client account by direct bank transfer.

We are unable to accept cash. We do not accept credit cards.

Please note that lettings agents are required by law to publish on their websites information for potential tenants about relevant fees, redress schemes and client money protection schemes (including the names of those schemes). Relevant fees must also be published on third party websites, such as Rightmove. For properties to rent in England and Wales, details of the agent's membership of any redress scheme and client money protection scheme must also be published with their fees on Rightmove. It is the agent's responsibility to ensure that all relevant information is provided to Rightmove and is up to date and accurate. If the relevant information does not appear here, the agent may have included it within the property description.