Cygnet Way, Dunmow, Essex, CM6

Please tell us about the good and bad aspects of living in your local area:

All through school from reception to sixth form Local supermarkets Lots of woodland for walks Friendly people

How has the building management responded to any problems or issues you have raised:

Always on hand to help with questions/queries thank you for being spot on

Please share one thing (or more) which you wish you had known before you moved in:

Always take a note pad with questions when viewing

Please tell us about the good and bad aspects of living in your local area:

New all through school being built this goes from reception - sixth form Local supermarkets nearby Quiet and friendly people

How has the building management responded to any problems or issues you have raised:

Always available to help with any questions/issues

Please share one thing (or more) which you wish you had known before you moved in:

Make a list of any questions, we did this and all the questions were answered straight away

Please tell us about the good and bad aspects of living in your local area:

The local area is convenient and well connected, with good transport links and easy access to shops, restaurants, and essential amenities. The environment feels calm and pleasant, and the area appears clean and well maintained. Parking and general accessibility are reasonable, and overall it seems like a comfortable place to live. So far, my experience with the area has been positive and I appreciate how convenient everything is nearby.

How has the building management responded to any problems or issues you have raised:

Any questions or concerns I raised were handled professionally and responded to promptly. Communication was clear, helpful, and reassuring throughout the process. Megan Larkin in particular was very supportive and always willing to assist whenever I needed clarification or help.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would say is that the process becomes much easier when all documents are prepared in advance, especially guarantor and referencing documents. Aside from that, the experience has been smooth and well organised so far, and the support from the team has made the process far less stressful.

Please tell us about the good and bad aspects of living in your local area:

Good location for travel in Kent. Good parking and shared spaces. Quiet area as on the edge of the development

How has the building management responded to any problems or issues you have raised:

Issues raised and awaiting a response. Missing Ethernet cable so internet did not work from day one, issue with the bolt on the garden gate but minor issues

Please share one thing (or more) which you wish you had known before you moved in:

Nothing. Experience better than expected. Area is quiet and well maintained

Please tell us about the good and bad aspects of living in your local area:

The location is peaceful and well designed. Green spaces and access to local shops is very convenient, plus a strategic location for travel with the M1/M6 nearby. No complaints yet.

How has the building management responded to any problems or issues you have raised:

I joined during a transition period among the management team. Because of this, my issues raised got caught up in the changes and were left unresolved for slightly longer than expected. However, Lynn was great and quickly raised the issues with maintenance and got everything sorted within a couple of weeks. Communication was good and she offered full transparency around the delay and reassurance of solutions/next steps. Considering how large this development is, I’m very pleased with her pace in getting everything sorted.

Please share one thing (or more) which you wish you had known before you moved in:

My only gripe is the phone signal/data on my road can be very poor.