New England Street, Brighton, East Sussex, BN1

Dear Carol, Thank you so much for your wonderful 10/10 review and for taking the time to share your experience with us. We are delighted to hear that you've settled in so well and are enjoying everything the development has to offer, from the spacious apartments and stunning balcony views to the gym, terraces, and co-working spaces. It's especially rewarding to know that our social events have helped enhance your experience and create a sense of community. Your kind words about the team mean a great deal to us. We will be sure to pass on your special mention to Murdell, who will be thrilled to hear that his support made such a positive difference during your move-in and settling-in period. We're also pleased that any issues raised have been resolved quickly and that you've found our systems efficient and easy to use. Providing excellent customer service and creating a comfortable, enjoyable living environment are priorities for us, so it's fantastic to know we're meeting those expectations. Thank you again for your recommendation and for choosing to make your home with us. We look forward to continuing to provide you with a five-star living experience for many years to come. Warm regards,  Your York & Elder Community Team

Dear Ben, Thank you for your fantastic review and for sharing such detailed feedback about your experience with us. We're delighted to hear that you've been enjoying both the quality of your home and the service provided by our team. Your kind words mean a great deal, and we'll be sure to pass on your shout-outs to Dan, Jess, Lucy, and Murdell. They are all passionate about creating the best possible experience for our residents, and it's wonderful to see their efforts recognised. It's great to know that the flexibility we've been able to offer, from accommodating pets and personalising your apartment to storing furniture and pigeon-proofing your terrace, has made a positive difference. We believe that helping residents truly make their apartment feel like home is an important part of what we do. We're also pleased that you're making the most of our amenities, including the gym, co-working space, café, and resident lounge areas. Creating convenient spaces that support both work and leisure is something we're proud of. Thank you as well for your honest feedback regarding parking, occasional neighbour noise, and the local pigeon population. We appreciate you highlighting these points and are encouraged that you've noticed improvements in the measures we've put in place. Resident feedback helps us continue to enhance the living experience for everyone. It's especially rewarding to hear that our maintenance response times, online portal, and WhatsApp communication channels have been helpful and effective. Providing quick, proactive support is a key priority for our team. Thank you again for your recommendation and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to provide you with a five-star experience. Warm regards, Your York & Elder Community Team

Hi Guillaume, Thank you so much for taking the time to leave such a thoughtful and detailed review. It truly means a lot to us to hear how much you’ve enjoyed your experience at York & Elder. We’re so pleased that the apartment, facilities, and location have helped make your time here comfortable and enjoyable, and it’s especially wonderful to know that our team’s communication and support made a positive difference throughout your tenancy. Creating a welcoming, well-maintained community where residents genuinely feel at home is incredibly important to us. It’s also lovely to hear how much you’ve appreciated the convenience and atmosphere of the Brighton neighbourhood, from the nearby cafés and green spaces to the excellent transport links. Thank you again for your kind words, recommendation, and 5-star ratings across every category. We are genuinely delighted to have you as part of the York & Elder community and truly appreciate having you as a resident with us. Warm regards, Your York & Elder Community Team

Hi Lucy, Thank you so much, Lucy, for such a thoughtful and glowing review. It truly means a lot to hear that you, your partner, and your cats have enjoyed calling our community home for the past two and a half years. We really appreciate your understanding during the earlier transition period, and we’re especially pleased to know that the current team has made such a positive difference to your experience. Creating a safe, welcoming, and well-managed environment is exactly what we strive for, so hearing that you feel genuinely looked after is incredibly rewarding for all of us. It’s also wonderful to hear how much you enjoy the location, from the proximity to Brighton Station and Preston Park to having the Laines’ fantastic shops and cafés right on your doorstep. Thank you again for your kind words about our maintenance, management, and customer service teams. Your recommendation means the world to us, and we’re so happy to have you as part of the community. Warm regards, Your York & Elder Community Team

Dear Ben, Thank you so much for your incredibly thoughtful review, Ben. It means a huge amount to hear that your experience over the past two years has been such a positive one. We’re delighted that you’ve enjoyed the design of the building, the communal spaces, and the location, but most of all, your kind words about our team truly mean the world to us. Creating a welcoming, supportive environment is exactly what we strive for, so hearing how much the staff have helped during your time here, especially while living away from home for the first time, is incredibly rewarding. We’re especially pleased we could make your recent lease extension as stress-free as possible, and we’ll be sure to share your feedback with the whole team. Stories like yours remind us why we do what we do. Thank you again for your recommendation and for being such a valued part of the community. We wish you all the very best for your next chapter! Warm regards, Your York & Elder Community Team