Kings Dock Mill, Liverpool Liverpool L1

Superb apartment in Cardiff City Centre

We were blown away when we started living at the Copper Works as we have always lived in traditional houses until that point. The best thing is the convienience, living here is so simple: it frees up time for the more important aspects of life. From the manned reception desk which accepts deliveries from Amazon etc. to the super-helpful reception staff like Lauren, who we met on day one to Elle a local lass and newee member of the team everything is convenient. Though we have had almost no maintenance issues, when we did need support is was readily available and provided promptly and efficiently. The design is superb with lightning-fast wifi available throughout the buildong and truly awesome communal facilities on the top floor, a stunning space with high ceilings, an impressive TV area, a pool table, co-working spaces, and various seating areas to relax with friends and visitors. Tea and coffee is always available which is a really nice touch. There is also a private dining area, a more intimate space for entertaining and of course the entire communal areas have wonderful views of the city and the Bristol Channel. There is an extensive roof terrace with varied seating options and a barbeque. Although, I never really used the gym, my son made good use of the running machines in particular as he prepared for his first marathon. As for the apartment itself, every aspect of its design is outstanding: from the open plan living, dining, and kitchen areas to the sleeping areas and bathrooms no detail has been overlooked. The design is sleek, modern and attractive, the lighting is varied and easily controlable. If all that were not enough, the staff are the cherry on the cake. They make the building and property management a breeze for the tenants. As for the security staff, they regularly patrol the building, and as a result, we have felt extremely safe and delighted in living in such a secure environment. As a development, the Copper Works ticks all our boxes. It really has been a special experience for us living here. One which we highly recommend to others.

Wonderful place to live

It is a nicely laid out development with a good mix of houses and apartments. People are friendly and it’s a nice community. The house was lovely - a great size with loads of storage. Facilities were good - having a co working space is helpful. The management team are all wonderful and friendly. Super helpful and quick to fix any issues. Very grateful for the team!

Great Living at The Mint with Outstanding Reception Support

The design is modern and well-executed, with a nice balance of private space and communal areas. Facilities are good and well-maintained, contributing to a comfortable living environment. Building management has been responsive and professional. Specifically, encountering Rosa Caires and Carolynn Weedon at the front door has always been a great pleasure as they have been a great support throughout the tenancy.

Amazing flats in great location

The flats are brand new and very spacious and the management is really really helpful. Both Brunilda and Luke are really really helpful resident advisors and go out of their way to make the house a comfortable place to live. The building in itself has a gym, bike storage, co-working space, meeting room and also a pool & table tennis table which is quite fun. Been living here for more than 3 years and have never had a complain. Highly recommended!

Great location, but lower-floor living is disappointing

Good: The location is central and convenient, with easy access to local amenities. The on-site gym is also a useful benefit. Poor: Unfortunately, my overall experience has been negatively affected by inconsistent management and a lack of meaningful action when issues are raised. For close to £1,400 per month, excluding bills, friendly greetings are not enough. Residents should reasonably expect issues to be addressed properly and consistently. In my view, the standard of management has declined since Janki left. She appeared to understand the building and how to deal with matters effectively. Since then, there has been a lot of talk but very little visible follow-through, which has made the experience frustrating. As a resident on a lower floor, the repeated evening noise from unsupervised children in the communal areas has significantly affected my ability to enjoy my home after work. It often feels as though the common areas are being used as a play area, with little intervention from management. This noise and disruption also appears to have prevented others from using the communal spaces as designed, including residents with balconies overlooking those areas who may reasonably expect to be able to enjoy their outdoor space. The communal areas also often smell unpleasant, and the lack of windows or proper ventilation in those spaces feels like a major design flaw. The resident events are also underwhelming in my opinion, particularly when compared with Arbour nearby. Given that residents pay similar amounts, it may be worth management looking to Arbour for inspiration on how to create more engaging and worthwhile resident events. The furniture is fairly flimsy, particularly the sofa and tables, and the walls mark very easily. Based on my experience, residents should expect to repaint properly when leaving, as minor touch-ups are unlikely to be sufficient. Overall, the lower-floor living experience has been disappointing due to noise, poor communal standards, and management’s apparent reluctance to properly address recurring issues. If you are considering living here, I would strongly recommend choosing a higher floor. You may have to deal with heat in the summer, but at least you are less likely to experience the level of noise and disruption that can come with living closer to the communal areas. It is also frustrating that rent increases year after year without any obvious improvement in the overall living experience. Location-wise, however, it is a win.