TURA, Whitehall Road, Leeds

Wasted potential

This building had so much potential to be nice, and it feels like they cut corners on everything that made the building incredibly disappointing. We lived there for approximately 18 months, and I think every single month that we lived there, something was broken: - water supplies - lifts were broken (usually at least 1 broken at any given time, multiple occasions where all were broken in a 34 story building...) - no access to the parcel room - a washing machine broken in the flat - windows unable to close Just to name a few of the issues we encountered whilst we were there. The front of house staff were largely helpful with most of our issues (management actually got considerably better as our tenancy progressed. It was really poor service when we first moved in, but lately I would say the front of house have been a lot more communicative on certain issues), but the building management just seemed very poor. The flat itself was okay for a one-bedroom flat. I would say it's a little expensive for what you get in the area, but we were lucky to have some nice views from the window and the space was fine. It definitely could do with a lot more storage and just a higher quality finish to everything, as everything felt a little cheap. The flat also got incredibly warm in summer, and the building offers no form of aircon, which really, in most modern buildings, I think should be a default. When you're on higher floors, the building gets very, very hot, and there's no real way to ventilate this. The Homebox service used for bills is incredibly hard to use and I believe it is expensive for bills. It would be much better if you just had controls over your own bills in the property. In addition, you're locked into the Wi-Fi that they provide, and the Wi-Fi service is very poor. The default option is incredibly slow and constantly cuts out, and there are multiple times where the service dropped entirely whilst we lived there. Again, we had very little that we could do to improve this. The communal areas were overall quite nice. The rooftop views were very nice, and we had booked the dining spaces a couple of times, which were very pleasant to take people to, albeit quite expensive to book. The games room was another example of things just feeling quite disappointing and having very little thought put into them. There was a pool table where there is no room to lean around it, so it's effectively useless. There was a shuffleboard table with no sand put on it, so it's just completely scratched and you can't play. It feels like these items were just put in the room for aesthetic purposes rather than being something that anyone would use. I overall would not recommend this property to anyone unless you're just looking for a quick and easy short-term rent. It's worth noting that they also offer incentives for people to leave good reviews on this website, so I would take many of the positive reviews here with a little bit of a pinch of salt.

An incredible apartment in a beautiful city with excellent staff. Special mention to Aled who has managed the move in process incredibly well even though we had issues our end which made us slightly more difficult that normal.

Facilities are incredible and design is immaculate. Everything is top spec, and the kitchen appliances are all great quality. The building is always immaculate as are all communal spaces. Everyone is respectful of communal spaces and there is never an issue. All the staff are incredible with special mention to Aled who is always so incredible helpful.

Exquisite apartments

The apartment is in a very uninterrupted developmental pace, I want to believe it is so because they want to make it heaven on earth 👍 The apartment is strategically positioned, very serene environment and atmosphere all the time, surrounded by public transportation access, schools, GPs, etc.

Florence Dock the best

The design is super modern it give you a really good impressure of what you can expect from Florence Dock, the best area is the Co working space so big!! Looks like yoh are in the office with colleagues without live you house, now the terrace with the summer coming is amazing

We love Blackhorse mills!

The staff are very friendly and the facilities are excellent. Swimming pool and gym are fantastic and the private dining room is a great perk too. Tennis court and pool table are als really good to use with friends. Overall it’s an excellent place to live.