Highgrove Mews, Carshalton

Paul Graham Estate Agents was established in 1985. The Company continues to be a leading agent in the area with a reputation for quality of service, professionalism and a friendly approach, which we feel is the reason so many clients and their families come back to us again and again.

Our offices are situated in prominent high street locations and open seven days a week, offering state of the art marketing combined with traditional estate agency methods.

The company owner is based within the offices ensuring a commitment to service whether you are selling or letting your home.

The following information tells you about the services we offer when selling your property....

Advertising

We will advertise your property in our prominent office window displays as well as widespread internet marketing and if required, in national newspapers and magazines.

Internet

Over the last 10 years or so the number of customers seeking their next home on the Internet has increased significantly and to cope with this demand we will advertise your home on several popular websites. We update our websites on an hourly basis.

Colour Property Particulars

Your home will benefit from quality digitally produced colour property details with internal photographs as standard.

E-mail

We will regularly e-mail full property details with internal photographs to our buyers. This can save valuable time and eliminates the 'wait for the post'.

SMS Text Messaging

In addition to e-mail we can notify potential buyers via SMS Text Messaging direct to their mobile telephone when your property becomes available to the market. We have found this facility has increased the number of viewings at an early stage of the marketing of many homes.

Telephone Sales

Whilst preparing our advertising, Internet and the property details for your home we will be actively offering the property to the extensive bank of buyers already on our mailing list. These will be the buyers we feel are ideally suited to your home. Although considered old fashioned by some, we still feel that this is one of the most effective methods for generating interest in the property.

Low Key Marketing

As an independent and professional Estate Agent with a wealth of experience and local knowledge, we feel confident in providing the most successful marketing and promotion of your property. However, if preferred, we offer a more discreet or 'low key' marketing campaign to suit individual client's needs and timescales.

National Association of Estate Agents and Ombudsman Scheme

It is imperative that you choose an estate agent who acts in your best interests and whose working ethics and standards are industry recognised and regulated. As proud members of the National Association of Estate Agents, The Ombudsman Scheme and checkaprofessional.com you can be confident that we will work with professionalism and integrity.

Viewings

We will tailor the viewing arrangements to fit in with your requirements. Being open seven days a week gives us the flexibility to ensure that no viewing opportunities are missed. We can also advise on the most effective ways of showing your home as well as 'tips and pointers'.

Communication & Feedback

A common complaint about estate agents is that they often forget to keep their client informed of customer feedback and comments. We feel that communication is vital to both you and us throughout the transaction, not only to reduce the stresses of not knowing what is going on but also to assist in obtaining the right buyer. This communication will continue until the day you move and sometimes beyond.

Offer & Negotiation

This stage of your move is clearly an important and defining one. Obviously anyone making an offer is attempting to agree a price suitable for them. At this point it is easy for an estate agent to be influenced by the buyers' offer and comments. We do not forget who we are working for and would rather spend a bit more time over the negotiation period to ensure we get the right price and customer for you.

Progressing the Sale

As already mentioned we continue the communication going right up until the day you move. This includes updating you with chain information and keeping in touch with solicitors, surveyors, building societies, banks etc. Many clients have told us that this communication reduces the stress and worry associated with moving home.