Private dining room, music room, screening room, and resident lounges
Great security with 24h reception
Pet spa and pet-friendly apartments
Furnished or unfurnished options available
Floor 3
Description
OPEN HOUSE - Join us on Thursday 16th July - 5pm - 8pm Pick up a drink and a bite to eat while you explore our thoughtfully designed, brand-new apartments and next-level amenities. RSVP required. Enjoy big savings:
Save up to £2,500 on a Studio
Save up to £3,000 on a 1 Bed
Save up to £3,500 on a 2 Bed
Save up to £4,000 on a 3 Bed
Special offer: An additional £500 if you sign up on the day.
West London, but better. Momento Hayes is a collection of rental apartments and townhouses where every detail has been considered, from the high-spec interiors to the carefully curated amenities and the professional Greystar management team on-site every day.
The apartments Every detail has been considered, nothing left out. Floor-to-ceiling windows, high-spec Bosch kitchens, private balconies or terraces, built-in wardrobes, washer/dryers, and smart storage. Bathrooms are finished to a high spec, and furnishing options are available so you can move in on your terms.
Life beyond your front door At Momento Hayes, your rent goes further than four walls. Train in the gym and yoga studio, take on the games room, or catch up with friends in the residents' lounge and bar. Work productively in the co-working spaces, eat well in the private dining area, and head outside to the landscaped gardens or the BBQ terrace. The pet spa means your four-legged housemate is looked after too. All of it included. None of it extra.
The building 24-hour concierge and on-site security. An on-site maintenance team. Resident app.
Getting around 5-minute walk to Hayes & Harlington Elizabeth line station. Heathrow 6 mins. Paddington 16 mins. Canary Wharf 38 mins.
Momento Hayes, managed by Greystar *Images and floorplans used are for illustrative purposes only. Individual apartment sizes, features, furniture and layouts may vary.
COUNCIL TAXA payment made to your local authority in order to pay for local services like schools, libraries, and refuse collection. The amount you pay depends on the value of the property.Read more about council Tax in our glossary page.
This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.
Experience
5.0
Value
4.9
Location
4.7
Facilities
5.0
Management
5.0
Design
4.9
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Momento Hayes, UB3
Yun Pang (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
Jul 2026
This development review is rated 5.0 out of 5.0.
Great Building, Great Team, Great Location
A special mention has to go to Richika, who has been absolutely fantastic friendly, approachable, and always happy to help. Kumar in facilities also deserves credit for keeping everything running smoothly behind the scenes.
The maintenance team are quick to respond, and the development is kept looking clean and tidy. There are also resident events every so often, which are a nice touch and help build a bit of a community. I'm looking forward to seeing what they put on over the summer.
Please tell us about the good and bad aspects of living in your local area:
I've genuinely enjoyed living at Momento Hayes so far. The building is modern, well designed, and you can tell a lot of thought went into making everyday life easy. Everything is conveniently located, from the gym and co-working spaces to the parcel storage and parking. It all just works (most of the time!)
The location is honestly one of the biggest selling points. It's about a 5-minute walk to the Elizabeth line, making trips into central London ridiculously easy. Lidl is just around the corner for those "I'll just pop in for milk" trips that somehow become £40 shopping expeditions
In the other direction you've got the canal and green spaces, which are great for a walk when you need to escape the daily grind. The M4 and Heathrow are also close by, so getting around is really convenient.
How has the building management responded to any problems or issues you have raised:
Really well. The one issue I reported was picked up the very next day, and I was kept updated throughout. It's reassuring when you know things won't disappear into a black hole after you report them.
Please share one thing (or more) which you wish you had known before you moved in:
If I had one suggestion, it would be to improve the reliability of the ANPR parking system, as it can occasionally struggle to recognise number plates, particularly at night. It's only a small issue, but fixing it would make arriving home that little bit smoother.
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Read more5
Momento Hayes, UB3
Yuqing Ma (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
Jun 2026
This development review is rated 5.0 out of 5.0.
Warning: You Might Never Want to Leave!
The amenities are brilliant too. The gym is great (whether you actually use it is another story 😅), and the games lounge is perfect for unwinding after a long day.
What really makes Momento stand out, though, is the community. It genuinely feels like home, and the team do an amazing job of creating such a friendly, welcoming atmosphere.
Nearly a year later, Momento still ticks every box—great apartments, fantastic facilities, a brilliant team, and a real sense of community. We couldn't be happier and would happily recommend it to anyone looking for a modern, well-managed place to live. The only downside? If we ever move, we'll have to find somewhere that lives up to this... and that's going to be tough!
Please tell us about the good and bad aspects of living in your local area:
After living at Momento , I can safely say moving here was one of our better life decisions... right up there with buying an air fryer and finally getting a decent mattress!
The great first impression we had during our viewing definitely wasn't a fluke. Nearly a year on, the apartments and communal areas still look fantastic, and the building is so well looked after that we're starting to wonder if the cleaners have magical powers.
How has the building management responded to any problems or issues you have raised:
No issues so far which is probably the best compliment you can give a place to live! Everything has run smoothly, and whenever we've had a question, the team has been quick to help.
Please share one thing (or more) which you wish you had known before you moved in:
My tip for new neighbours would be to make the most of the amenities they're not just there to look nice! The gym and games lounge are great, and they're also a good way to meet people. And don't be afraid to ask the team if you need anything they're genuinely friendly, approachable, and always happy to help.
Oh, and if you think you'll "just have one quick game" in the games lounge... don't make any plans afterwards! 😄
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Read more5
Momento Hayes, UB3
Rav G (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
Jun 2026
This development review is rated 5.0 out of 5.0.
Nearly a Year Later, Momento Continues to Impress
Having lived at Momento for almost a year now, I can confidently say that choosing to move here was one of the best decisions we've made. The positive first impression we had during our initial viewing has only been reinforced throughout our time living here.
The quality of the apartments and communal spaces has remained consistently high, and the building is always well maintained. The amenities continue to be a real highlight for us, particularly the games lounge and gym, which are both excellent additions to everyday life and genuinely enhance the resident experience.
One of the things we've come to appreciate most over the past year is the sense of community within the building. It's a welcoming and friendly environment, and the team work hard to create a place where residents feel at home.
Parm has been fantastic from day one and continues to be incredibly helpful, professional, and approachable. Whether it's answering questions or providing support when needed, she has always gone above and beyond to ensure a positive experience.
Nearly a year on, Momento still ticks all the boxes for us in terms of quality, community, amenities, and location. We are extremely happy here and would have no hesitation in recommending it to anyone looking for a modern, well-managed, and welcoming place to live.
Please tell us about the good and bad aspects of living in your local area:
The building is close to many local shops offering great convenience. There are many transport links nearby with various bus stops and the Hayes and Harlington rail station.
How has the building management responded to any problems or issues you have raised:
The building management is efficient and well organised and responds to queries in a timely manner.
Please share one thing (or more) which you wish you had known before you moved in:
Everything was made clear prior to us moving in and all questions were answered promptly.
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Manager's response
Hi Rav, Thank you for choosing to live at Momento and for leaving such a glowing review! We are thrilled to hear that our building has met and exceeded your expectations. Our team works hard to create a welcoming and comfortable community for our residents, and it's wonderful to hear that you feel at home here. We appreciate your kind words about Parm and will make sure to pass them along to her. Thank you for recommending Momento, and we look forward to continuing to provide you with the highest quality living experience. Kindest regards Ha Community Manager
Posted by:
Ha Doan, Manager
Jul 2026
5
Momento Hayes, UB3
Bella Mahan (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
Jun 2026
This development review is rated 5.0 out of 5.0.
Modern, Well-Connected apartment
Where the area pleasantly surprises is green space. Parks like Minet Country Park and Cranford Park, plus canal-side walks, give you more outdoor space than you might expect in West London. It helps balance out the urban feel around the station and new developments.
Overall, Momento Hayes works best for people who value new-build living, strong transport links, and affordability over lifestyle variety. It’s not the most exciting part of London, but it’s practical, improving, and well connected more of a “live and commute” location than a “live and spend all your time locally” one.
Please tell us about the good and bad aspects of living in your local area:
Living at Momento Hayes feels like being in a neighbourhood that’s in transition modern, well-connected, and convenient, but still working its way towards having a strong local “lifestyle” identity.
The biggest advantage is transport. With Hayes & Harlington station on the Elizabeth line, you can get into central London quickly and reach Heathrow in minutes, which makes it especially attractive for commuters and airport workers. That connectivity is the main reason many people choose the are
How has the building management responded to any problems or issues you have raised:
Building management has been responsive and generally quick to address any issues raised. In particular, Emeric, the handyman, has been very helpful and efficient. He handles a wide range of maintenance tasks skillfully and resolves problems promptly.
Please share one thing (or more) which you wish you had known before you moved in:
One thing I wish I had known before moving in is that the area is still very much developing, so while the building itself is modern and well-maintained, the immediate surroundings don’t yet have a wide choice of cafés, restaurants, or evening entertainment within walking distance.
It’s also worth knowing that most “lifestyle” activities (nice dining, nightlife, boutique cafés) usually mean travelling to nearby areas like Ealing or Central London. On the positive side, transport links are excellent, so this is easy to do.
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Manager's response
Hi Bella, Thank you for your review! We're thrilled to hear that you were pleasantly surprised by the amount of green space in our area. Our location is perfect for those looking for new-build living, strong transport links, and affordability. We understand that London can be a busy and exciting place, but we are proud to provide a practical and well-connected neighborhood. Thank you for choosing Momento Hayes as your "live and commute" destination. Thanks Ha Community Manager
Posted by:
Ha Doan, Manager
Jun 2026
5
Momento Hayes, UB3
Munxra R (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
Jun 2026
This development review is rated 5.0 out of 5.0.
London Living Without the London Headache
he building is well maintained, the staff are friendly, and any issues I've had have been dealt with quickly. The neighbours are generally considerate, which is refreshing in London where "community spirit" can sometimes mean silently judging each other's recycling habits.
Overall, Momento strikes a great balance between convenience, comfort, and value. I've renewed my tenancy, which is probably the strongest review possible considering moving house ranks somewhere between doing taxes and assembling flat-pack furniture on my list of favourite activities.
Please tell us about the good and bad aspects of living in your local area:
Living at Momento Hayes has been a bit like upgrading from economy to business class without accidentally remortgaging my future.
The apartments are modern, stylish, and surprisingly good at convincing visitors that I have my life together. The Elizabeth line is close enough that getting into Central London is faster than deciding what to watch on Netflix, and local shops mean emergency snack runs are always achievable.
How has the building management responded to any problems or issues you have raised:
Any issues I've raised have been handled quickly and professionally. A special mention goes to Emeric, who has been outstanding throughout my tenancy. He's approachable, responsive, and always goes the extra mile to make sure things are resolved efficiently. It's rare to find someone who genuinely cares about residents' experience, and his support has made living here even better. Simply put, Emeric is the best man!
Please share one thing (or more) which you wish you had known before you moved in:
One thing I wish I had known before moving in is how much effort goes into building a real community here. The resident events have been a great surprise and something you don't really get a feel for during a viewing. From ice cream giveaways to Prosecco treats during the heatwave and other social gatherings throughout the year, there are plenty of opportunities to meet neighbours and feel part of the community. It's a thoughtful touch that makes the building feel more than just a place to live.
Value
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Manager's response
Hi Munxra, Thank you so much for your positive review! We are thrilled to hear that you enjoy living at Momento and that our team has been able to provide a high level of service. We strive to create a welcoming and comfortable community for all our tenants. We appreciate your loyalty and look forward to continuing to provide you with convenience, comfort, and value. Thanks Ha Community Manager
Posted by:
Ha Doan, Manager
Jun 2026
5
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Reviews marked with a green tick show tenants who's residency we have been able to verify. Those that could not be confirmed are marked 'unverified'
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