Kings Dock Mill, Liverpool Liverpool L1

Please tell us about the good and bad aspects of living in your local area:

It is close enough to walk into the city centre (an 8-minute walk to Newcastle central station) and the quayside but far enough away that it generally does not feel busy. My flat faced the courtyard, so it was usually quiet. If it was completely silent, you could sometimes hear trains in the distance, but they never bothered me.

How has the building management responded to any problems or issues you have raised:

Overall, the management team responded quickly to any issues I raised. The only real downside during my time there was the internet. I once went about a week without service. Although this was an issue with the provider rather than the on-site team, I think Grainger could consider a more reliable provider in the future!

Please share one thing (or more) which you wish you had known before you moved in:

Residents get 10% off at Sanco (pizza place) and gym classes are great

Please tell us about the good and bad aspects of living in your local area:

The area has some great things nearby, with brilliant local restaurants, good pubs and plenty of shops. Seven Sister has its challenges, but it's a vibrant and diverse community that brings a lot of life to the area. Being on the Victoria line and overground makes travel very easy.

How has the building management responded to any problems or issues you have raised:

In the past 12 months, it has been very good. We had a dishwasher issue, and it was investigated and replaced pretty quickly. In the past, I feel this process would have gone on longer.

Please share one thing (or more) which you wish you had known before you moved in:

The post room could have been better designed considering the amount of tenants. It's regularly over filled and packages tend to be hard to find or in the wrong place. Also, the bike storage at Juniper has become a bit of a mess with people dumping bikes and buggies. I hope they find a solution to this soon.

Please tell us about the good and bad aspects of living in your local area:

The good aspect of living in the area is that it’s not dead set in the city centre but close enough to walk into town and also Cardiff bay

How has the building management responded to any problems or issues you have raised:

I rarely communicate with the building management it tends to be front of house team who help with issues. But experince has been fast responses and good communication

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there isn’t any visitor parking near by as I have my sister visit me often.

Please tell us about the good and bad aspects of living in your local area:

Close to city centre, close to broadmead and cabot circus, there's a tesco very close by I usually frequent, close to Pink Kitten Dance School. My flat faces the internal courtyard, not the main street, so it's pretty quiet except for the fire alarms coming from the office building on the opposite side (which are quite frequent, or at least used to be)

How has the building management responded to any problems or issues you have raised:

I haven't had many issues but they've been pretty fast to reply and solve!

Please share one thing (or more) which you wish you had known before you moved in:

That the windows in the bedroom don't open :(( which is such a shame, especially in this weather

Please tell us about the good and bad aspects of living in your local area:

Great location as its near station, with good tube and bus network. Can be noisy due to level of street busyness and traffic but with windows closed it's fine. Bin collections are good.

How has the building management responded to any problems or issues you have raised:

As commented above building management are excellent. They are always there to support and friendly and have been accommodating to my requests.

Please share one thing (or more) which you wish you had known before you moved in:

I think the standing rate charge for the utilities are expensive, and there doesn't seem to be any flexibility in supplier. I would have thought a building like this a more favourable rate would be negotiated.