Riverside location on the River Thames with Thames Path walks on your doorstep
Less than 3 minutes from the heart of Staines-upon-Thames, shops, restaurants and riverside
Private balcony or terrace in most apartments; some upper-floor homes with views over the reservoir
Available furnished or unfurnished
24/7 concierge and on-site security
Resident app and events programme
Deposit alternative available
Managed by Greystar with 30-day Move-In Guarantee
Floor 5
Description
*Book a tour and save up to £2,700 on selected apartments*
Surrey has a new address worth knowing about… Momento Staines-upon-Thames is a collection of rental apartments alongside the River Thames, designed for people who want more from where they live. Modern homes, professional management, and beautifully located in leafy Surrey. A stone’s throw from the riverbank with scenic Thames Path walks on your doorstep, ample green spaces within walking distance and local attractions like Legoland, Thorpe Park and Windsor Castle all within easy reach, and Virginia Water just a short journey away.
The apartments Every home has been designed to work hard for you. Open-plan layouts, fully integrated kitchens, built-in wardrobes and quality finishes throughout. Bathrooms are finished to a high spec. Many apartments include a private balcony or terrace, with upper-floor homes enjoying great views over the reservoir. Furnished and unfurnished options are available so you can move in on your terms.
The building At Momento Staines-upon-Thames, your rent goes further than four walls. 24/7 concierge and on-site security. An on-site maintenance team. Fast Wi-Fi. A resident app. A regular programme of events and activities. Secured underground car park (available at £120pcm). Secured bike store and secured parcel room, both included. Plus, a full amenity suite is coming later this year, including a co-working area, gym, screening room, private dining room and kitchen, resident lounge, games room, meeting rooms and pet spa.
Managed by Greystar, one of the world’s leading rental operators, with a 30-day Move-In Guarantee. Deposit alternative available.
The location Momento Staines-upon-Thames sits alongside the River Thames, just a few minutes from the town centre with a wide selection of shops, restaurants and leisure facilities. Less than 3 minutes from Staines Station with direct trains to London Waterloo in around 32 minutes and onward connections across the city. Heathrow Airport is 10 minutes away. Windsor, Richmond, Twickenham and Virginia Water are all within easy reach, and the Thames Path runs right outside the building.
Amenities at a glance • Secured underground car park (£120pcm) • Secured bike store • Secured parcel room • 24/7 concierge and on-site security • On-site maintenance • Fast Wi-Fi and resident app • Resident events programme
**Coming later this year** • Gym • Screening room • Resident lounge • Private dining room and kitchen • Co-working area and meeting rooms • Games room • Pet spa
Momento Staines-upon-Thames, managed by Greystar *Images and floorplans used are for illustrative purposes only. Individual apartment sizes, features, furniture and layouts may vary.
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This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.
Experience
4.9
Value
5.0
Location
5.0
Facilities
5.0
Management
5.0
Design
5.0
Showing reviews 1–5 of 13
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Momento Staines-Upon-Thames, TW18
Marla Bester (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
Jul 2026
This development review is rated 5.0 out of 5.0.
Pet friendly, peaceful living in the heart of connected Staines at Momento!
Overall beautiful development, very practical, more spacious than what we thought, the appliances are great, the oven is fast, the shower glass is not long enough to prevent the water from out of the shower cabinet so it does create a big mess on the bathroom floor, would of been better if it had an additional part so it doesn't get messy. Being pet friendly is advertised but there is no dog waste bin located anywhere. The app is great but it is rather frustrating, I have to carry my phone everywhere - a fob would be great I don't tend to take my phone on runs or to the gym but in general I understand it is for security purposes. And also - the bin door the first door doesn't lock properly so it does create a bit of a smell, reported to property management and will look into it .
Please tell us about the good and bad aspects of living in your local area:
I must say the transport is great, I love being close to the river and the local parks and the shopping centre, I will never live far from an M&S again, it's really peaceful; and I feel safe, the road is also very quiet we live on the right side of Staines.
I haven't seen any anti social behaviour, we haven't seen any dodgy people in the area, the community is very friendly.
How has the building management responded to any problems or issues you have raised:
Less than 24 hours, someone also called me to check if I was okay, they act very quick to all queries
Please share one thing (or more) which you wish you had known before you moved in:
Everything was mentioned by Djellza, - a lot of confusion around affinity water but it's not the developments fault - no confirmation from them when I asked to be set up - would not recommend
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Read more5
Momento Staines-Upon-Thames, TW18
Anna (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
Jul 2026
This development review is rated 5.0 out of 5.0.
Great located apartments!
Management have been really quick to respond whenever I have raised any maintenance requests, and have been very polite and efficient on finding a resolution each time, the building is always very clean and maintained well, I like the design of my apartment it's spacious and I get loads of sunlight. Facilities are not available as of yet as they are still under construction - we appreciate the offer from the team of trying to compensate the amenities with the local businesses around us.
Please tell us about the good and bad aspects of living in your local area:
Being really close to the train station is great, also really close to the shops and there is also a good variety of shops and restaurants, the area feels safe I feel safe going out at night, even though we are right next to the train tracks there is not any noise so I would say the apartments are sound proof.
How has the building management responded to any problems or issues you have raised:
Management have been really quick to respond whenever I have raised any maintenance requests, and have been very polite and efficient on finding a resolution each time, the building is always very clean and maintained well,
Please share one thing (or more) which you wish you had known before you moved in:
One thing that I wish I had known before I had moved in is the blinds in the living room are much more transparent compared to the bedroom one which is opaque and blocks sunlight completely
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Manager's response
Hi Anna, Thank you for your lovely review and for sharing your experience. We're delighted to hear you're enjoying everything from the apartment's design and location to the responsive service from our team. It's great to know you've also found the building to be quiet, clean and well maintained, and that our partnerships with local businesses have helped while the amenities are being completed. Thank you as well for your feedback regarding the living room blinds. We really value comments like these as they help us understand where we can continue to improve the resident experience. We appreciate your support and hope you continue to enjoy your home at Momento Staines-upon-Thames! 🙂 Oceane de Marco Community Manager
Posted by:
Oceane Demarco, Community Manager
Jul 2026
5
Momento Staines-Upon-Thames, TW18
Jiayu H (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
Jun 2026
This development review is rated 5.0 out of 5.0.
Convenient Living, great space and layout
Everything has been great so far. The balcony door was fixed very quickly, which I really appreciated. I also really like the layout of the flat, especially the extra space where I can comfortably fit my desk. The floor plan is excellent, and it is one of the main reasons I chose to live here.
Please tell us about the good and bad aspects of living in your local area:
It is really convenient. I can buy anything I need within a 10-minute walk. The shopping centre and food court are just around the corner, so it’s great.
How has the building management responded to any problems or issues you have raised:
I was having some difficulty locking the balcony door, so I raised the issue with the building management team. The matter was addressed very quickly and resolved efficiently.
Please share one thing (or more) which you wish you had known before you moved in:
I haven’t experienced any major issues so far, and the overall experience has been very positive.
Value
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Manager's response
Dear Jiayu,
Thank you for your wonderful review! We are so happy to hear that you are enjoying your apartment and the extra space it provides.
We're also pleased that our team was able to resolve the balcony door issue quickly and efficiently. Providing a responsive service is something we take great pride in, and your feedback is greatly appreciated.
It's wonderful to hear that you're making the most of the local area and enjoying the convenience of having shops, dining options, and everyday essentials within easy walking distance.
Thank you again for your kind words and for choosing to make your home with us at Momento Staines-upon-Thames. We look forward to continuing to provide you with a positive living experience.
Kind Regards,
Oceane de Marco
Community Manager
Posted by:
Oceane Demarco, Manager
Jun 2026
5
Momento Staines-Upon-Thames, TW18
TK (Tenant)
Verified resident
HomeViews has verified the reviewer as a resident of this development.
May 2026
This development review is rated 5.0 out of 5.0.
Positive Experience Living at Momento
The development is a modern, well-presented apartment building with high-quality finishes throughout. The communal areas are consistently clean, well maintained, and reflect the standard expected of a premium property.
The building and property management has been very good overall. Issues are handled promptly and maintenance requests are dealt with efficiently. Communication is clear and professional, and the property is well maintained.
Please tell us about the good and bad aspects of living in your local area:
I am currently living at Momento and have had a very positive experience so far. It is a really nice place to live, with a well-managed and pleasant environment that makes day-to-day living comfortable.
Everything has been handled smoothly and professionally, and any queries have been addressed quickly and efficiently. Communication has been clear, consistent, and reliable throughout.
Special thanks to Djelza for her help with the introduction and onboarding process and to Benedetta for her ongoing support with any questions or issues that arise. Their assistance has been greatly appreciated.
Overall, I am very happy with my experience here and would recommend living at Momento.
How has the building management responded to any problems or issues you have raised:
I have experienced a few minor issues; however, they have been addressed and resolved promptly, efficiently, and in a highly professional manner.
Please share one thing (or more) which you wish you had known before you moved in:
Everything was explained very well during the tour, and I felt well-informed before moving in. There wasn’t anything in particular I wish I had known in advance, as the process and expectations were communicated clearly from the start.
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Manager's response
Thank you for your lovely review and for sharing your experience at Momento Staines-upon-thames. We’re so pleased to hear you’ve been enjoying living here and that the team’s support, communication, and responsiveness have made a positive impact. A special thank you for mentioning Djelza and Benedetta! They’ll be delighted to hear your kind feedback. We really appreciate your recommendation and are happy to have you as part of the Momento community! Oceane de Marco Community Manager
Posted by:
Oceane Demarco, Community Manager
May 2026
5
Momento Staines-Upon-Thames, TW18
Jack Croft (Tenant)
Unverified
Apr 2026
This development review is rated 5.0 out of 5.0.
Clean, Well-Kept & Pet-Friendly Living
The development is modern and well kept, with a clean look overall. The layout works well and the shared areas are looked after, which makes it a nice place to live day to day. It’s also pet friendly, which is a big plus. Overall, it feels safe and well maintained. It’s comfortable and easy to live in.
Please tell us about the good and bad aspects of living in your local area:
Moving down to Staines as a sports player has been a bit of an adjustment from home, but it’s turned out to be a solid place to live. There’s a good range of shops for everyday bits, and plenty of food options—ideal after training, whether that’s a quick takeaway or somewhere to sit down and relax. It’s not the liveliest place for nights out, but there are a few decent pubs and cafés where you can switch off and socialise.
The green spaces are a big plus, especially for staying active or getting out for a walk on rest days. It’s nice having that balance when your routine is quite full-on. Transport links are pretty handy too, particularly for getting into London, although it can get crowded during peak hours which isn’t always ideal.
How has the building management responded to any problems or issues you have raised:
Building management has responded well to any issues raised. Djellza sorted my girlfriend’s parking bay and fob within a day, which was fast and much appreciated.
Please share one thing (or more) which you wish you had known before you moved in:
One thing I wish I’d known before moving in is how straightforward and responsive the management team are—things tend to get sorted quickly, which makes settling in much easier. I’d also say it’s worth keeping an eye on communications and updates, as that helps you stay on top of anything going on in the building. Overall, it’s a well-kept, quiet place to live, and being pet friendly is a big bonus if you have or are thinking of getting a pet.
Value
Location
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Manager's response
Hi Jack,
Thank you for your glowing review! It’s amazing to hear you’re finding the development comfortable, well maintained, and easy to live in day to day.
We take great pride in maintaining a modern and clean environment for our tenants. Our pet-friendly policy is just one of the many ways we strive to make our community a comfortable and safe place to call home. We are thrilled to hear you enjoy living here!
We appreciate your feedback and are glad to have you as part of the community.
Oceane de Marco
Community Manager
Posted by:
Oceane Demarco, Community Manager
May 2026
5
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Reviews marked with a green tick show tenants who's residency we have been able to verify. Those that could not be confirmed are marked 'unverified'
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Disclaimer - Property reference 520-24-07-0-pm. The information displayed about this property comprises a property advertisement. Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. This property advertisement does not constitute property particulars. The information is provided and maintained by Greystar, Momento Staines-upon-Thames. Please contact the selling agent or developer directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland.
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