Pontoon Dock London E16

Please tell us about the good and bad aspects of living in your local area:

Great shops and amenities. Place is modern and clean. The staff is very active and helpful. Easy to reach

How has the building management responded to any problems or issues you have raised:

Yeah they always do, it’s often easier to go through them than using the app

Please share one thing (or more) which you wish you had known before you moved in:

The gym is not as good as I thought but it’s good for cardio

Please tell us about the good and bad aspects of living in your local area:

I would have preferred if we had extra shops like Morrisons, Coop, M&S, Tesco, Lidl and Aldi in this area to give us a wider range of options. The DLR being the only option makes commute to certain areas unnecessarily long but not sure how this could change tbh as it’s more of a TFL issue

How has the building management responded to any problems or issues you have raised:

The front desk has been really helpful whenever we raise issues directly with them. They handle issues with the utmost professionalism. However, getting repairs and maintenance work can take soo long when reported on the app.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly I think I knew everything I needed to know before moving in.

Please tell us about the good and bad aspects of living in your local area:

The staff are nice. The place is generally very clean. They are planning to launch Tesco shops in one of the retail stores. Hopefully, it’s sooner than later.

How has the building management responded to any problems or issues you have raised:

They respond well. Improvements in general electrical maintenance (e.g., lift) and speedy repairs (e.g. bathroom) would be much appreciated.

Please share one thing (or more) which you wish you had known before you moved in:

I wish they could be more stores around the building like in Canning Town area.

Please tell us about the good and bad aspects of living in your local area:

The area is amazing the staff is great I feel safe and well taken care of and the make me feel safe and loved

How has the building management responded to any problems or issues you have raised:

They have always been efficient and effective when it comes to the things I need

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the area more but other than that I’m happy where I am

Please tell us about the good and bad aspects of living in your local area:

The location is one of the biggest advantages. There are lovely river walks, parks and open spaces nearby, while shops and amenities are also easy to reach. The DLR is right on your doorstep, with direct routes to Bank and Stratford International, and you can also go towards Woolwich Arsenal, which is less than 10 minutes away and has plenty of shops. Custom House gives you access to the Elizabeth line, making journeys even easier. Beckton Gallions Reach and Asda are around a 7-minute drive, with Beckton Retail Park less than 10 minutes away. There are schools, colleges, universities, GP surgeries and a hospital all within easy reach. There’s also a large Tesco coming, along with lots of new developments, restaurants and businesses. The area is constantly growing, so there’s always something new to discover.

How has the building management responded to any problems or issues you have raised:

I’ve always found the building management team really helpful. Whenever I’ve had something to raise, I’ve been able to speak to someone and get it sorted. They’re friendly, easy to approach and always willing to help.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how much there actually is to discover around the area. There are food vans on different days with different cuisines, so there are always plenty of options to try. I’ve even found a dessert shop that I never knew was there! There are loads of cafés too, and some are quite hidden, so you really have to explore the area to find them. There are also lots of community events, activities and things for families to get involved in. It’s definitely worth getting out and exploring because there’s more here than you might realise at first.