Leaf Living at Summerhill Gardens, Polegate, Hailsham, BN27

Please tell us about the good and bad aspects of living in your local area:

The living environment is very peaceful, quiet and pleasant, with a strong sense of privacy and security. The development is well maintained and there is very little unwanted activity or antisocial behaviour, so residents can enjoy a calm and comfortable atmosphere. In terms of convenience, the town centre, restaurants and supermarkets are only around five minutes away by car, while most places can also be reached within approximately 20 minutes on foot. Overall, I find the location extremely convenient, with good access to everyday amenities while still providing a quiet residential environment.

How has the building management responded to any problems or issues you have raised:

I have been very happy with how the building management has responded to any issues I have raised. They are quick to respond, polite and helpful, and most issues are dealt with efficiently. Communication is also very convenient and straightforward, with many things being handled digitally. Overall, I feel that the management team takes residents’ concerns seriously and does a good job of following up and resolving problems.

Please share one thing (or more) which you wish you had known before you moved in:

As a new immigrant, one thing I wish I had known before moving in was more information about how things work within the local community. For example, I was not familiar with how to arrange or switch utility providers for water, electricity and gas, or some of the other practical things that need to be set up when moving into a new home. It would be really helpful if the management team could provide new residents with a simple guide covering these essentials, especially for people who are new to the UK or the local area. I think this would make the moving-in process much easier and less stressful.

Please tell us about the good and bad aspects of living in your local area:

The main town centre is in 5mins by car and there is bus stop a few metres on main road also a foot path close by to Town or Polegate. There is some noise due the development still in the building process.

How has the building management responded to any problems or issues you have raised:

So far one small problem with bedroom 3 door not staying closed, has been logged.

Please share one thing (or more) which you wish you had known before you moved in:

As there is no usable loft it is low on storage, eg: cabinets. Being a modern house surprised to find USB points in Kitchen only

Please tell us about the good and bad aspects of living in your local area:

I have lived in Hailsham for 30+ years, raised my daughter who went to the local schools never had any issues with anti social behaviour and also have worked locally for that time

How has the building management responded to any problems or issues you have raised:

We have not raised any issues as yet but will about the heating if we cannot sort

Please share one thing (or more) which you wish you had known before you moved in:

The only issue so far is the lack of storage and only USB sockets in the kitchen

Please tell us about the good and bad aspects of living in your local area:

Very nice location, easy access to both Hailsham and Eastbourne as well as near by bus routes. The estate is not cramped compared to other estates in the area.

How has the building management responded to any problems or issues you have raised:

We have not contacted yet however, we will shortly RE some radiators not being able to turn down (but if thier service is as good as Ryans im sure it will be dealt with very quickly!)

Please share one thing (or more) which you wish you had known before you moved in:

That the plug sockets do not have USB's built in (other than one in the kitchen) since current property most sockets also had 2x USB plugs inbuilt.

Please tell us about the good and bad aspects of living in your local area:

The Cuckoo trail almost passes through the property ideal when you have dogs, cycle to work of like walking. Shops are just off the trail so easy to get to. Bus stop is a bit far.

How has the building management responded to any problems or issues you have raised:

Ryan helped me sort out the little niggles and issues , and reported it the same day , on Monday I had the contractors and plumber here to make sure everything was ok!

Please share one thing (or more) which you wish you had known before you moved in:

next time I will definitely take a house with a garage instead as we moved from a place with a garage.