Friars Walk, Reading

Please tell us about the good and bad aspects of living in your local area:

The noise ain’t great but it’s city centre living I suppose, shops are fine etc. Would be nice to have like a vending machine or something for communal spaces.

How has the building management responded to any problems or issues you have raised:

Yeah generally fine, but I was gaslighted once by a repair man who said my window wasn’t supposed to fully open, only to have the next repairman say it should and it was simply a building defect.

Please share one thing (or more) which you wish you had known before you moved in:

The window scrapes my ceiling and causes damage, I really wish these things were checked before listing and fixed before we moved in.

Please tell us about the good and bad aspects of living in your local area:

In terms of location convenience,it's low key okay I found ita little bit far from Piccadilly station. I don't like bin collection rooms it's smelss bad disorganised. Sometime the ambulance and fireworks cars are noisy

How has the building management responded to any problems or issues you have raised:

As I thought the parcel rooms are mess and disorganised but now they introduced package organised system l,which was really appreciated

Please share one thing (or more) which you wish you had known before you moved in:

The renting contract process was too complicated and it took time. I wish I knew that I need previous owner approval.

Please tell us about the good and bad aspects of living in your local area:

It’s very close to the station, super convenient location, literally walking distance to everything. Since I’ve been here I barely drive.

How has the building management responded to any problems or issues you have raised:

Friendly, swiftly and great customer service. portal is easy to use aswell

Please share one thing (or more) which you wish you had known before you moved in:

That the showers are only overhead not hand held. I didn’t look properly I just fell in love with the flat when viewing it.

Please tell us about the good and bad aspects of living in your local area:

Excellent location with multiple transport links available in close proximity. City centre within walking distance, as are all the beautiful green spaces. Heaps to do in Bath!

How has the building management responded to any problems or issues you have raised:

Minor issue with balcony door raised, speedy response and resolution

Please share one thing (or more) which you wish you had known before you moved in:

I’ve relocated here from West Sussex, and do not regret my decision to rent at SBY. The community is just lovely. People are friendly and chatty and the management team organise a range of socials you can get involved in if you choose, which are great fun.

Please tell us about the good and bad aspects of living in your local area:

No parking, bins collected once a week. In between homeless people break in and empty the trash out, the bin store is infested with rats

How has the building management responded to any problems or issues you have raised:

Promises but lack substance. Temporary security was put in place at Christmas but then removed

Please share one thing (or more) which you wish you had known before you moved in:

How poor the management company is that runs the building