Fleming House, Hanover Buildings, Southampton, Hampshire, SO14

Please tell us about the good and bad aspects of living in your local area:

Living in the Jewellery Quarter has many advantages, such as being close to Birmingham city centre, having good public transport links, and offering lots of independent cafés, restaurants, shops and entertainment. The area also has lots of history, character and attractive old buildings. Although there are a few minor disadvantages, such as higher rent prices and ongoing developments causing very occasional road closures these are mostly small inconveniences that come with living in a busy and popular central area.

How has the building management responded to any problems or issues you have raised:

The management team at Goodsyard JQ are also fantastic and always make you feel well looked after. Whenever an issue comes up, they are quick to respond and handle situations promptly and professionally. They are friendly, approachable and genuinely take the time to listen to residents and help wherever they can. It’s reassuring to know that any questions or concerns are taken seriously and dealt with efficiently, which makes living at Goodsyard JQ feel easy, comfortable and stress-free.

Please share one thing (or more) which you wish you had known before you moved in:

There are always things happening and lots of opportunities to meet people, which is great, but it can take a little while to get used to having such an active community around you. Overall, it’s a small adjustment and definitely more of a positive than a negative!

Please tell us about the good and bad aspects of living in your local area:

The staff are friendly and helpful, and collecting parcels from the mailroom is really convenient. The building is well looked after.

How has the building management responded to any problems or issues you have raised:

The management team are friendly and helpful, and I’m happy with how they look after the building.

Please share one thing (or more) which you wish you had known before you moved in:

How convenient the mailroom is for collecting parcels. It’s a really useful part of living here.

Please tell us about the good and bad aspects of living in your local area:

I love east village - it's super vibey and safe and clean. There is a nice feeling of neighborhood and so many amenities

How has the building management responded to any problems or issues you have raised:

They've been an absolute dream; they went out of their way to help on during our moving week

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really - we were really impressed with how proactive the Rondo onboarding team was

Please tell us about the good and bad aspects of living in your local area:

Living around Deansgate Towers is generally very convenient, especially because of the central location. There is a good range of shops, supermarkets, cafés, restaurants and bars within easy walking distance, so most everyday needs are well covered. There are also some pleasant open spaces nearby, although being in the city centre means there is less greenery than in more residential areas. Transport links are very good, with convenient access to buses, trams and train services, making it easy to get around Manchester and further afield without a car. The downside of the central location is that traffic can be busy at peak times and journeys by car can sometimes be slow. The immediate area is lively and generally pleasant to live in. Parking can be limited and relatively expensive, particularly for visitors. Bin collections are generally manageable, although communal waste areas can occasionally become busy. As with most city-centre locations, there can sometimes be noise from traffic, nightlife and people returning home late at night, especially at weekends. Overall, the convenience, transport links and choice of amenities outweigh the occasional noise and parking issues.

How has the building management responded to any problems or issues you have raised:

Building management has generally been helpful and responsive when issues have been raised. Most problems are acknowledged quickly and dealt with professionally, although occasionally some maintenance requests can take longer than expected to resolve. Communication is usually clear, and overall the management team makes a reasonable effort to address residents’ concerns.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how lively and sometimes noisy the surrounding area can be, particularly at weekends and during busy events. It’s one of the trade-offs of such a central location. I’d also recommend checking parking arrangements and any additional building or service charges carefully before moving in. On the positive side, I didn’t fully appreciate just how convenient the location would be for shops, restaurants and public transport until I lived here. Overall, the convenience is a big advantage, but it’s worth being prepared for the usual noise and activity that comes with city-centre living.

Please tell us about the good and bad aspects of living in your local area:

The area is exceptionally well-serviced and boasts a highly strategic location. There is no shortage of excellent restaurants and cafes nearby. Highly recommended.

How has the building management responded to any problems or issues you have raised:

I only moved in 3 weeks ago so didn’t get a chance to. However my washing machine wasn’t working and they have quickly fixed it which is excellent

Please share one thing (or more) which you wish you had known before you moved in:

The only downside is the concierge availability in the North Tower. I would love to see it staffed 24/7; currently, there are times I visit the desk and no one is there. Additionally, calls to the urgent number during these gaps often go unanswered.