The Meander, Fyfe Lane, Bonnington, Edinburgh, City Of Edinburgh

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with a good selection of shops, restaurants, cafés and open spaces within easy reach. Public transport links are generally very good, making it easy to get around without relying on a car. The street itself is relatively quiet and pleasant, although parking can sometimes be limited, particularly at busier times. Bin collections are generally reliable and there are no major issues with noise or anti-social behaviour. Overall, it is a convenient and enjoyable area to live in, with most everyday amenities close by.

How has the building management responded to any problems or issues you have raised:

Easy and fast, evey complaint taken seriously, would recommend.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really, exceeded my expections by far. Best BTR I lived in, ever.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with a good range of supermarkets, independent shops, restaurants, cafés and bars within easy walking distance. There are also several parks and open spaces nearby, which is great for walking and relaxing. Transport links are excellent, with frequent buses and easy access to the city centre. Overall, the area feels safe, lively and well connected, with most everyday amenities close by.

How has the building management responded to any problems or issues you have raised:

Building management has generally been responsive when issues are reported and the team is approachable. Most problems are acknowledged and followed up on, although some requests can take a little longer than expected to be resolved. Overall, the communication is good and the management team is helpful when concerns are raised.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would have liked to know beforehand is how convenient the location is for everyday life. Most essentials are within easy walking distance, and the transport connections make getting around Edinburgh very straightforward. It’s worth considering the location and proximity to shops and public transport when choosing an apartment.

Please tell us about the good and bad aspects of living in your local area:

There is extremely limited parking availability, especially considering the size of the development - despite this during viewings staff still advertise free parking. The bins are poorly managed and rubbish often piles up and is then spread by seagulls and rats, including used menstrual products. Platform is close to some public transport links and is within walking distance (~15 minutes) to bars and shops.

How has the building management responded to any problems or issues you have raised:

Some of the staff are fantastic and really kind and helpful (particularly Ewan), however many are rude, dismissive and are quick to blame residents without listening to concerns. Emails from residents are regularly ignored for months at a time or are never responded to - not quite the luxury service they advertise. Sometimes maintenance requests are responded to quickly and taken seriously, other times you simply never hear back.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known the level of stress that living here and the actions of building staff would cause - you feel like you’re constantly waiting for the next issue to come up.

Please tell us about the good and bad aspects of living in your local area:

Overall, I've been happy living here. As it's located in the heart of a busy city, both the advantages and disadvantages of a central location are to be expected. The main downside is the poor soundproofing, as noise from neighbouring flats and the hallway can be quite noticeable. My biggest concern going forward is the 24% rent increase. Unfortunately, my salary has not increased at the same rate, so I am genuinely concerned about affordability in the future. While I am otherwise happy with the property and would like to continue living here, I am uncertain whether I will be able to do so if rental costs continue to rise at this level.

How has the building management responded to any problems or issues you have raised:

The maintenance team is efficient, professional, and has been very helpful whenever assistance was needed. Management performs well in some areas; however, there is room for improvement in communication, decision-making transparency

Please share one thing (or more) which you wish you had known before you moved in:

There are some challenges with deliveries. Food delivery drivers are not permitted to bring orders directly to apartment doors, so residents need to collect them from the main entrance. For heavy-item deliveries, residents are required to meet the delivery personnel at the main entrance, escort them into the building, and accompany them out afterward.

Please tell us about the good and bad aspects of living in your local area:

No parking availability, no supermarkets nearby. Bins are regularly left out near the gate and overflowing so the seagulls get into them and it gets everywhere

How has the building management responded to any problems or issues you have raised:

No they are ignoring us when we asked to have a discussion about our rent increase. Emails are frequently ignored with staff saying they have been locked out of their email accounts

Please share one thing (or more) which you wish you had known before you moved in:

That my rent would go up 24% in one year and that management would ignore us