Millet Place, Pontoon Dock London E16

Please tell us about the good and bad aspects of living in your local area:

Great shops and amenities. Place is modern and clean. The staff is very active and helpful. Easy to reach

How has the building management responded to any problems or issues you have raised:

Yeah they always do, it’s often easier to go through them than using the app

Please share one thing (or more) which you wish you had known before you moved in:

The gym is not as good as I thought but it’s good for cardio

Please tell us about the good and bad aspects of living in your local area:

I would have preferred if we had extra shops like Morrisons, Coop, M&S, Tesco, Lidl and Aldi in this area to give us a wider range of options. The DLR being the only option makes commute to certain areas unnecessarily long but not sure how this could change tbh as it’s more of a TFL issue

How has the building management responded to any problems or issues you have raised:

The front desk has been really helpful whenever we raise issues directly with them. They handle issues with the utmost professionalism. However, getting repairs and maintenance work can take soo long when reported on the app.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly I think I knew everything I needed to know before moving in.

Please tell us about the good and bad aspects of living in your local area:

The area is amazing the staff is great I feel safe and well taken care of and the make me feel safe and loved

How has the building management responded to any problems or issues you have raised:

They have always been efficient and effective when it comes to the things I need

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the area more but other than that I’m happy where I am

Please tell us about the good and bad aspects of living in your local area:

The location is one of the biggest advantages. There are lovely river walks, parks and open spaces nearby, while shops and amenities are also easy to reach. The DLR is right on your doorstep, with direct routes to Bank and Stratford International, and you can also go towards Woolwich Arsenal, which is less than 10 minutes away and has plenty of shops. Custom House gives you access to the Elizabeth line, making journeys even easier. Beckton Gallions Reach and Asda are around a 7-minute drive, with Beckton Retail Park less than 10 minutes away. There are schools, colleges, universities, GP surgeries and a hospital all within easy reach. There’s also a large Tesco coming, along with lots of new developments, restaurants and businesses. The area is constantly growing, so there’s always something new to discover.

How has the building management responded to any problems or issues you have raised:

I’ve always found the building management team really helpful. Whenever I’ve had something to raise, I’ve been able to speak to someone and get it sorted. They’re friendly, easy to approach and always willing to help.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how much there actually is to discover around the area. There are food vans on different days with different cuisines, so there are always plenty of options to try. I’ve even found a dessert shop that I never knew was there! There are loads of cafés too, and some are quite hidden, so you really have to explore the area to find them. There are also lots of community events, activities and things for families to get involved in. It’s definitely worth getting out and exploring because there’s more here than you might realise at first.

Please tell us about the good and bad aspects of living in your local area:

I really like the location. You have the river and lovely walks and parks nearby, but you’re also close to everything. ExCeL London is literally down the road, Beckton Retail Park is about a 10-minute drive and Stratford Westfield is around 15 minutes on the DLR. Having the DLR right outside is probably the biggest bonus — you can go straight into Bank, and Custom House gives you the Elizabeth line too. There are schools, a GP, Sainsbury’s Local and other shops nearby, with Tesco coming soon. There are also lots of restaurants, local events and things happening for families. I’ve been here three years and it’s been nice watching the area grow and develop.

How has the building management responded to any problems or issues you have raised:

The team have always been helpful and approachable when I’ve raised any issues. They listen, respond and do their best to get things sorted. I also like that they are always looking at ways to improve the service for residents.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known just how much there is going on in the local community. There are plenty of planned activities and events, as well as lots of hidden cafés and little places to explore. Britannia Village Hall also offers activities such as dancing, singing and after-school clubs. There’s always something to discover and get involved in, especially for families.