The Rock, Bury Bury BL9

Please tell us about the good and bad aspects of living in your local area:

Its a small community and we’ve been around to see it grow- it’s a very family oriented area and there’s a local breakfast/ coffee shop and Starbucks as well as a sainsbury, and another grocery store, the apartment is also right opposite the station and is very safe. The Thames barrier park is also amazing and it’s a private park so no trespassers.

How has the building management responded to any problems or issues you have raised:

I’ve lived here for 3 years and they’ve always been very responsive and try to help instantly with any issues

Please share one thing (or more) which you wish you had known before you moved in:

The area is very nice and right outside pontoon dock station however due to the DLR extension the station was often shut on weekends - there is a direct bus that takes you to Canning Town station but it was a bit inconvenient sometimes but it’s become much better in this year

Please tell us about the good and bad aspects of living in your local area:

It’s okay for parking it can be hard to get a spot, the people in the area are nice though, never had an issue there. Bin collection is so fine and the train station is so close which is fab.

How has the building management responded to any problems or issues you have raised:

They’re awesome at responding to repairs or any concerns. Super kind staff. Especially Grace Woolmer, she helped me with a parking concern really swiftly, she seems super personable, kind and helpful. Ruth Friend is awesome too, she always helps me out really quick.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known that there were more families here! I was under the impression it was young professionals but it’s no issue really!!!

Please tell us about the good and bad aspects of living in your local area:

it’s been so good to live in kings dock mill. but since a few months that my contact changed from luke pollard to another professional it’s not as good. i’ve been with an issue with my bed furniture for months, it was fixed went back to same issue and i already reported 3 TIMES and get no answer.

How has the building management responded to any problems or issues you have raised:

it’s been so good to live in kings dock mill. but since a few months that my contact changed from luke pollard to another professional it’s not as good. i’ve been with an issue with my bed furniture for months, it was fixed went back to same issue and i already reported 3 TIMES and get no answer. i was asked to send a video and i asked where to send 2 times and i have the video and dont know who to send to.

Please share one thing (or more) which you wish you had known before you moved in:

good area nice neighbors good concierge nice pubs good

Please tell us about the good and bad aspects of living in your local area:

Great shops and amenities. Place is modern and clean. The staff is very active and helpful. Easy to reach

How has the building management responded to any problems or issues you have raised:

Yeah they always do, it’s often easier to go through them than using the app

Please share one thing (or more) which you wish you had known before you moved in:

The gym is not as good as I thought but it’s good for cardio

Please tell us about the good and bad aspects of living in your local area:

The living area is perfect, you are feeling you are in the city centre, but without the noisy neighbours. You are 5 minutes from the city centre on foot and there are also a few supermarkets very close (around 1 minute on foot), including Tesco Express. Overall, the best local area I've ever lived.

How has the building management responded to any problems or issues you have raised:

Anytime when I had an issue, the building management was very quick and resolved it either in the same day or the next day. I've never had a better building management before.

Please share one thing (or more) which you wish you had known before you moved in:

I truly cannot think of anything because everything was communicated to me from the very beginning and shown as well. It was a very smooth transition.