Newland House, Bargate Walk, Southampton, Hampshire, SO14

Please tell us about the good and bad aspects of living in your local area:

Great local shops, cafes, restaurants as well as services like doctors, dentist, physio, fitness studios, nail bars as well as transport links - all on the door step. A really convenient place to live.

How has the building management responded to any problems or issues you have raised:

Any issues responded to immediately and resolved very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Great place to live. Really enjoy how easy it is to live here

Please tell us about the good and bad aspects of living in your local area:

Living in Wandsworth is fantastic with the amount of restaurants and bars in the area. Also train station is just here as well, with 15 mins roughly into Waterloo. There is works going at station so it can be noisy early on weekend and as we living in Aviator point, it’s right under us.

How has the building management responded to any problems or issues you have raised:

I had my wardrobe doors not working and Paulo Floriano put a fix request in for me and they came and fixed it within a week.

Please share one thing (or more) which you wish you had known before you moved in:

How late the trains run into the night as you can hear them.

Please tell us about the good and bad aspects of living in your local area:

Wandsworth Town is a convenient and increasingly lively area, with a good mix of shops, cafés, restaurants, bars and green spaces. New Acres itself has several independent businesses, including cafés, restaurants, a Waitrose and other useful services, while Southside Shopping Centre and Wandsworth High Street provide a wider range of shops and everyday amenities. There are also parks and riverside areas nearby, which are good for walking and relaxing. Transport links are one of the main advantages, with Wandsworth Town railway station very close by and regular trains towards Clapham Junction and Waterloo. There are also several bus routes connecting the area with Battersea, Putney, Clapham and other parts of London. The main downside is that there is no Underground station immediately nearby, so journeys requiring the Tube can sometimes be less convenient. The area around New Acres is generally modern and residential. Downside is the nearby waste and recycling facility, which can occasionally result in concerns around noise or odours. Overall, the area is well connected and has a good range of amenities, with ongoing improvements planned for Wandsworth Town Centre.

How has the building management responded to any problems or issues you have raised:

The building management team has always been responsive and professional when dealing with issues. Kamil and Francisco are approachable, listen to concerns and make a genuine effort to resolve problems quickly and keep residents updated throughout.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how much the community and communal spaces add to the overall experience. The development has a friendly atmosphere, and there are plenty of opportunities to meet neighbours and make use of the facilities. My advice would be to get involved early, explore the communal areas and don’t hesitate to speak to the building management team if you need anything—they are very approachable and helpful. One thing I wish I had known before moving in is the proximity of the recycling centre. Apart from this, the development itself is a great place to live, with great facilities, a friendly community and a very convenient location.

Please tell us about the good and bad aspects of living in your local area:

Location is perfect, due to working in london 2/3 times a week there is easy access to the trains. The area is very quiet, and there is no noise!

How has the building management responded to any problems or issues you have raised:

Never had any, just a few maintenance issues, but all sorted.

Please share one thing (or more) which you wish you had known before you moved in:

It would be nice to move to a bigger apartmants but looks like there are never any 3 beds.

Please tell us about the good and bad aspects of living in your local area:

The location is fantastic, near Westfield and Stratford International. I can tell that the building has been designed with soundproofing in mind, but to be honest, even with the windows closed, i can still hear the sound of trains below and the music from the bar (or is it a restaurant?) opposite in the evenings. However, given that the location, I can understand this.

How has the building management responded to any problems or issues you have raised:

The FOH team responds promptly to everyday issues, and the staff are all very friendly and helpful. However, when it comes to matters such as leasing, rents and payments, staff responses are not always timely (or rather, hardly ever reply). I'm not sure whether residents can send queries to the leasing team... but their email is on the resident handbook. Personally, I find the portal's design rather confusing, particularly the recent payments activity section (this is merely my personal opinion).

Please share one thing (or more) which you wish you had known before you moved in:

Actually the messages before moving in are quite detailed. Thank you to the management team. It's great.