Momento Birmingham

Please tell us about the good and bad aspects of living in your local area:

I find the location very convenient for shopping and getting to the train station. Everything is a short walk.

How has the building management responded to any problems or issues you have raised:

I had an issue with the blind cord, my issued was responded to very quickly and somebody was sent to repair it in less than 24 hours.

Please share one thing (or more) which you wish you had known before you moved in:

There have been no surprises so far, I feel I was given adequate info about the property right from the start.

Please tell us about the good and bad aspects of living in your local area:

One of the main reasons I dislike living in this area is the unprofessional and discriminatory treatment I have experienced. Emails and messages are frequently ignored, and maintenance issues are not handled promptly. For example, my washing machine was broken for three months before it was repaired. I am also often accused of things I did not do, which has caused unnecessary stress. Additionally, utility companies have contacted me using a completely different name and flat number, reflecting serious administrative errors. The management frequently organizes events, yet attendance is extremely low, likely due to their poor reputation and lack of genuine engagement with residents. Overall, these issues have made my living experience frustrating and disappointing.

How has the building management responded to any problems or issues you have raised:

Silence my washing machine was not working for three months well that speaks a lot about it

Please share one thing (or more) which you wish you had known before you moved in:

I wish i didn’t live here i wish i can take my money back I regret it so bad

Please tell us about the good and bad aspects of living in your local area:

The area has many plus points with groceries, fuel, healthcare available with 5 mins. It is walking distance to the Birmingham train station and city centre which is ideal.

How has the building management responded to any problems or issues you have raised:

Yes, prompt action taken to resolve any issues raised.

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t anything that comes to mind as there are no surprises or bad things that we have experienced that we wish we had known about.

Please tell us about the good and bad aspects of living in your local area:

Living at Apo at The Holloway has been a fantastic experience. The location is unbeatable; you have the best of Birmingham’s shops and restaurants at The Mailbox and Grand Central just minutes away. There’s a brilliant range of bars and local gyms, and the nearby canal walks provide a lovely escape for some open space. Transport links are incredibly convenient, with New Street Station practically on the doorstep, making commuting effortless. Life on the street itself is great—it feels safe, the building management handles bin collections perfectly, and despite being so central, the soundproofing is excellent, so traffic noise is never an issue. The community atmosphere here is top-notch, and the staff are always helpful and friendly. Highly recommended for anyone wanting high-quality city living!"

How has the building management responded to any problems or issues you have raised:

The building management at Apo has been consistently professional and proactive. Whenever I’ve raised a maintenance request or a general query via the resident app, the team has responded rapidly—often within the same day. They don't just acknowledge the issue; they provide clear timelines for resolution and follow up to ensure everything is sorted to a high standard, which makes living here feel very well-supported.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known—in the best way possible—is just how much the resident app and community events actually shape your lifestyle here. From a typical viewing, you see the beautiful bricks and mortar, but you don't realize how much you'll come to rely on the app for everything from unlocking doors to booking the shared spaces.

Please tell us about the good and bad aspects of living in your local area:

One of the main drawbacks is parking. The building has a limited number of allocated spaces, and additional parking can be expensive on top of the property price. Street parking is also restricted at times, particularly in the evenings. On a positive note, complimentary internet is provided within the building, which is a valuable benefit for residents.

How has the building management responded to any problems or issues you have raised:

I usually contact the building management via email, and responses are generally prompt. Communication is clear and issues are typically acknowledged quickly, with follow-up provided where necessary.

Please share one thing (or more) which you wish you had known before you moved in:

I had not realised that all parking within the building is chargeable and limited. There are no included spaces, which can significantly increase overall costs for residents who require parking