Flat 607, Pall Mall, Liverpool

Please tell us about the good and bad aspects of living in your local area:

The location itself is great! Not loud in fact the building is close to the main road. Big variety of bars, coffee shops and restaurants very close to the location.

How has the building management responded to any problems or issues you have raised:

Always very prompt and helpful. Nothing else to say.

Please share one thing (or more) which you wish you had known before you moved in:

The customer service and very quick process from the viewing to the key pick up stage.

Please tell us about the good and bad aspects of living in your local area:

Great location, 3 minute walk to moorfields station and a 10 minute walk to Liverpool One shopping centre. Local shop just outside and the area surrounding the apartment is relatively quiet day-to-day. Parking is the only downside, although I think that is the case across Liverpool city centre.

How has the building management responded to any problems or issues you have raised:

Always helpful if we have any questions or issues. Not faced many since being here.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I would have known more about how tough it is to find parking in the area, especially affordable parking. I also would have liked to have know there is no shoot for the bins.

Please tell us about the good and bad aspects of living in your local area:

This apartment is right in Liverpool city centre so brilliantly located, either if you in Liverpool for some of the week for work or living here altogether. You get all the fantastic amenities, attractions, Liverpool life and transport links from your front door. The area of Vauxhall to the north can be a bit less safe, but this part of Pall Mall is close enough to the centre to be absolutely fine, and the block itself is very secure and self-contained. There's (for an extra fee) lots of secure parking on site, but bear in mind you won't be able to get a resident permit for on-street parking due to a planning agreement with the council.

How has the building management responded to any problems or issues you have raised:

The staff team is very responsive with maintenance available through a web request, and they've always dealt very well with any issues.

Please share one thing (or more) which you wish you had known before you moved in:

I'm not sure I was surprised by anything -- perhaps not being able to park on the street is the only thing. But apart from that it's been as good as I was hoping.

Please tell us about the good and bad aspects of living in your local area:

It is a convenient location; close to town and to the docks. There are plenty of nice cafés nearby, and nice corner shops.

How has the building management responded to any problems or issues you have raised:

Very helpful, removed furniture that I did not want to keep in the flat. Respectful when in our space.

Please share one thing (or more) which you wish you had known before you moved in:

All details were clear prior to moving in to the property.

Please tell us about the good and bad aspects of living in your local area:

The location is brilliant, it's a quick walk from Moorfields, a 10-15 minute walk from Lime Street and a 10-minute walk from the city centre. There's plenty of smaller corner shops nearby if you don't fancy heading into town. And even better, it's walkable from Anfield! My flat faces out on to the street but traffic noise is rarely a problem. You get the odd loud drunk but it's rarely disruptive.

How has the building management responded to any problems or issues you have raised:

It's really easy to flag any maintenance problems via the building's app, and I've never waited more than 24 hours for something to be fixed, even when it's not a major issue!

Please share one thing (or more) which you wish you had known before you moved in:

I guess my only complaint that I didn't realise when I moved in was how warm it can get in the flats facing the street, because on a sunny summer day the sun shines in through the windows from about midday to 9pm. But that was an oversight on my behalf and it balances out over the winter when the sunshine means you don't have to use the heating!