Wood Lane, London

Read This Before Signing with MODA Embassy Boulevard

PLEASE READ BEFORE MOVING INTO MODA EMBASSY BOULEVARD I consider myself one of the fortunate residents, having experienced no major issues with my apartment apart from it not being cleaned before I moved in. However, many other residents have had a very different experience. Residents have reported plaster beetle infestations in supposedly brand-new flats, with MODA allegedly telling residents that the beetles were “not dangerous” and leaving them to clean them up themselves. Others have reported leaks and mould. These are serious concerns in a development marketed as modern, high-quality accommodation. My own experience was also affected by misleading information during the viewing process. Babur, the employee showing me around, gave inaccurate information about amenity costs, removing furniture from furnished apartments and other important details. MODA offered no compensation, while other residents have reportedly incurred thousands of pounds in storage costs as a result of similar issues. Other ongoing concerns include rent payment difficulties, including direct debit issues and a reported £5,000 payment cap; emails and requests for assistance going unanswered; and the advertised 24-hour concierge service not being consistently available across both buildings. Bin rooms regularly overflow, rubbish is left around the building, and residents have raised concerns about rats. Since the switch to Community Energy several months ago, communication about heating has reportedly been virtually nonexistent. Some members of staff are genuinely lovely, which makes the situation all the more disappointing. However, there has been significant staff turnover, and some employees appear overwhelmed. Residents too often seem to be left without answers or meaningful support. The one silver lining is the community residents have built among themselves. It is a shame that such a strong community has developed despite, rather than because of, the management. My advice to anyone considering moving here is to think very carefully before signing a tenancy agreement. Get EVERYTHING MODA promises in writing, particularly regarding costs, amenities, furnishings and services. The reality of living here has fallen well short of expectations, and these issues need to be addressed seriously.

An honest review from a current tenant - PLS READ before moving in

PLEASE READ BEFORE MOVING IN (I rarely leave reviews but I have to post in good conscious as I hope others can avoid what myself and many other residents have experienced/continue to experience in this building) The building, flats, neighborhood, and specific members of the concierge are amazing (Afnan and Gerrard)..unfortunately the only thing “luxury and premium” about MODA is the first impression. 1. Viewing - The letting agent (Babur) promised multiple things. He made everything seem possible during the viewing - furniture changes, removal, add ons, you name it. This was all taken back once the deposit was paid. When raised with management it was made to seem like an isolated case but I have since found out that multiple residents have had the same exact experience with this specific agent. If you are promised anything during the viewing, ask for it in writing before you make any payment. 2. Move in process - Once the initial deposit was paid, it was very difficult to get in touch with anyone from MODA to confirm rent payment, move in details, dates etc. I did not have confirmation that I would be able to pick up my keys and move in until the morning of the agreed move in date. Again, I have since found out that many residents have had the same experience, with some being delayed by weeks/months. 3. Professional cleaning - flat was not cleaned prior to move in. The cabinets had construction colored dust, debris on the floor, stains on the furniture. It took multiple conversations with concierge/management to get cleaners to come but in the end I had to do it myself in order to unpack and move in. 4. Building issues - no hot water for weeks, WiFi down for days, lifts not working, the trash room literally overflowing to the point they had to lock the doors, no concierge, bill payment issues, beetle infestation 5. Management - the management is difficult to reach and there has not been any meaningful improvement on any of the above mentioned points. When any issues are raised it is treated as an “isolated incident” and no meaningful support is provided. We have had multiple town halls where improvement was promised but no meaningful changes have been made yet.

Don't rent @ Moda Living. Staff is not keen to help

poor and not fixed when something doesn't work. Coffee machine is not refilled regularly plus there are no coffee machines at every building. Cleaning is poor at 29 Linear. Security is good for 29 Lİnear while it is very poor at other due to lack of staff Thrash room is a mess. Gym is where there no rules

Feel at home at Makers Place

Very amazing, modern and well set. A lot of private study areas. Many bookable places for socialising with friends whom I have already made while I have been at Makers Place. Very competitively price considering the quality you get. An honest 5*. Received and welcomed by Charlotte and the night team whom I had already met last year at the Mercian (Peter and Moses) have kept up with their good work. Bravo!

Really good

The building looks very beautiful and the apartments are spacious and generous in size. Theres plenty of facilities available throughout the building for residents to enjoy at their wish and management is very good. There’s concierge 24/7 and Moses is the best guy here and makes a huge difference with his presence. Peter is also very nice