B109, Anchor Works, Dumballs Road, Cardiff(City), CF10

Please tell us about the good and bad aspects of living in your local area:

100/10 recommend a stay here. The building is brand new and staff are sooo accommodating and lovely. Katrina was the person who showed me around the place. She answered all my questions and was incredible throughout the process. She then kept helping me with the move and settling in and now I consider her smile part of my day to day to have a good day overall. Thank you soooo much!

How has the building management responded to any problems or issues you have raised:

Solved instantly and the people are really sweet. I had some issues with my shower water temperature when I first moved in and they accommodated straight away. I cannot complain at all.

Please share one thing (or more) which you wish you had known before you moved in:

Needed a trip to IKEA for furniture to start with. Apart from that no complaints at all.

Please tell us about the good and bad aspects of living in your local area:

Amazing access to both the bay and the city centre, a Morrisons daily on the site which is so convenient!! Some noise from DEPOT across the street, but it has never disturbed us!

How has the building management responded to any problems or issues you have raised:

Almost immediate response so any issues, maintenance is dealt with promptly.

Please share one thing (or more) which you wish you had known before you moved in:

The big shops (to do food shops etc) are a little further away, not really walkable so good to have access to a car!

Please tell us about the good and bad aspects of living in your local area:

The area is quiet, away from student life, but a very close walk to town centre - highly convenient. We also love the view of the bay from our rooftop. There has also recently been a Morrisons developed right next to our property - this makes late night milk runs easy. Finally, with a bus stop being right outside our house, and a train station only a 10 minute walk away, public transport links are faultless.

How has the building management responded to any problems or issues you have raised:

We have raised issued throughout our tenancy, although they have been very few and far between. Recently there was a leak due to a pipe upstairs and within 15 minutes, despite it being 10:30 at night, we had people in our flat taking a look and sorting the issue! They were absolutely fab, have arranged for the area of the wall effected by the water to be repainted, and kept us informed when they were working to find what was causing the leak

Please share one thing (or more) which you wish you had known before you moved in:

Truthfully, we were pretty well informed about matters like energy suppliers, wifi, amenities, etc because the viewing was so informative. I wish we knew more about the area generally as we didn’t realise how close we were to so many Cardiff hotspots, including the bay! Make the most of your home and do some exploring!

Please tell us about the good and bad aspects of living in your local area:

Location is great as it’s close to the main city centre and also the bay, both within walking distance, both with great transports links, shops and restaurants. Local Morrisons downstairs is also super convenient. There is a development at the end of the street which attracts anti social behaviour (substance abuse) however this has not caused any major issues. Parking is great, as we do pay for a parking space, however we do occasionally have issues where there are car parked in a non space area which makes getting in and out the space difficult. Noise wise, there is a venue opposite which does hold concerts, however due to the location of our flat it’s not an issue.

How has the building management responded to any problems or issues you have raised:

The staff on reception are always helpful with any queries we have.

Please share one thing (or more) which you wish you had known before you moved in:

Most important aspects were provided upon request.

Please tell us about the good and bad aspects of living in your local area:

The area is good for being close to amenities - It is a short walk away from Queen Street, which has a lot of shops and restaurants. There are also a few bowling alleys and other entertainment venues nearby, and it’s close to university, as well as Cardiff Central station and Cardiff bus interchange, so transport links are decent. Being as the complex is on the same road as CACV college, the street does get very busy on weekdays, so it can be a bit crowded to walk though. It is also noisy at peak times if you have your windows open. There is a lot of litter around, which isn’t my favourite, but that is an issue in central cardiff generally.

How has the building management responded to any problems or issues you have raised:

The staff have dealt with issues quite swiftly and well.

Please share one thing (or more) which you wish you had known before you moved in:

Although the actual building and staff are nice, it does house a lot of people, and you can’t really control how other residents might treat the space, and so I wish I had considered that a bit more before moving in.