Bristol House, PinnPoint Uxbridge, UB10

Please tell us about the good and bad aspects of living in your local area:

Area is fine but management and maintenance of PinnPoint development is abysmal. Nothing works as it should, entrance gates and doors frequently lock shut (or wide open allowing unauthorized entry to car park and flats). The excuse from management that it's the fault of the developer doesn't inspire confidence or get you into your building/keep your home and car safe/allow emergency exit in case of fire! Massive amount of antisocial behaviour from intruders in stairwells and car park at night. Lifts break down regularly. Communal areas are very dirty and ground floors smell terribly of rubbish from the bin stores which sre always overflowing and filthy.

How has the building management responded to any problems or issues you have raised:

They blame the developer and each other when they bother to reply. They are very rude and unprofessional once people sign a lease, especially to those who speak up about the many problems rather than just complaining amongst themselves (which happens a lot as people fear the inevitable reprisals). It's sad, as it could be a good place to live, but it will never happen without effective management and maintenance, and a change in attitude toward tenants, who are currently clearly viewed as gullible cash cows.

Please share one thing (or more) which you wish you had known before you moved in:

How abysmal management and maintenance would be - wouldn't have moved in.

Please tell us about the good and bad aspects of living in your local area:

good: convenient to travel to town snd tube station. Management comminicates fadt and effectively if you have a question. Pinnpoint is very secured. Bad: Noise level bear development site can be frudtrating when working from home. There is a lot of restrictions on what you can not do for wall decors. Management needs to control twnsnts who smoke.

How has the building management responded to any problems or issues you have raised:

yes, either redirecting me to a source or directly

Please share one thing (or more) which you wish you had known before you moved in:

that there will ve long term construction atound the property

Please tell us about the good and bad aspects of living in your local area:

The area is quiet and safe and really good for the small family with young kids like us.

How has the building management responded to any problems or issues you have raised:

Yes so far They are willing to help and responsive

Please share one thing (or more) which you wish you had known before you moved in:

Good to live in a corporate landlord management property

Please tell us about the good and bad aspects of living in your local area:

Our time spent living in our flat in Hampden House was usually pleasant and a joy. Although there were a few issues - such as inconsiderate neighbours, bins not being collected, etc. - that is to be expected from absolutely any property. Nowhere will be perfect. All in all, we had a great experience there and were really sad to go, we wish Pinnpoint and their residents luck for the future.

How has the building management responded to any problems or issues you have raised:

They responded to us promptly and professionally..

Please share one thing (or more) which you wish you had known before you moved in:

The summers were quite hard to deal with, as the large windows bought in so much heat, making it feel like a sauna!

Please tell us about the good and bad aspects of living in your local area:

Its a building site, apartments in construction. Derelict houses awaiting demolition. There's a terrible park that when it rains is intransitable. Patches of dead grass where the excessive number of dogs have killed the grass from excessive urination. BoJo has his Uxbridge church thinking its Big Ben and rings bells from 5am to 1am every hour and at other random times during the hour. Sunday you get a barrage of out of sync bell ringers ringing bells at 10am where not even the double glazing and curtains can save you. Monday and Tuesday is bin collection day, sometimes you have 100+ apartments worth of stinking bins put out on a Friday and have to walk past it for the next three days until its collected. There must be an Ambulance station nearby due to the frequent screaming ambulances you hear from the main road

Please share one thing (or more) which you wish you had known before you moved in:

Should I have known all of the information on this review I would have stayed away.

What is the best feature of your home:

The internal door to the apartment is pretty sturdy. Boy does it need to be!