Fizzy Lewisham, River Mill Two, Lewisham SE13 5FQ

Average experience with too many problems and an overly inflated price

The development is nothing special; it includes a lobby, a bin room, and a roof terrace. They claim to have a co-working space, and technically they do, but only if your job requires zero focus, as it’s just a table in the lobby with people constantly walking in and out, making it impossible to concentrate. They are also "pet friendly", but keep in mind that you will have to pay a 75GBP monthly fee (per pet) just for the privilege of keeping yours in the flat, and according to the "pet addendum" (which you have to sign in addition to the contract if you have a pet) you agree to pay for professional cleaning and fumigation of the entire flat if you own any animal. Security is a concern: during my two years here, I heard of numerous parcels going missing from neighbours. The main entrance often failed to lock properly (at least until I left in October 2025), sometimes leaving the building accessible to anyone. In an area like Lewisham, this is particularly worrying. During my tenancy, one of my parcels was stolen, though the seller kindly reimbursed me, so I never had to report it to Fizzy. Regardless, I became very cautious about leaving parcels unattended, as the building’s security measures were not always reliable. The parcel room code was changed only once during my tenancy, which could have been done more frequently to prevent unauthorised access. The quality of the flats is fairly low: some doors have large gaps at the bottom, which allows draughts and noise to pass through and can also cause them to slam even when closed as soon as you open a window. The kitchen appliances are ok. During our tenancy, we had to call maintenance several times to fix issues with the shower, bathtub, and toilet seats. For some reason, every flat comes with a bike, and in my case it was so rusty that it was completely unusable. I didn’t ask, but I assume it cannot be removed since it appears in the check-in inventory and is part of the flat. It is quite frustrating, as it takes up valuable space and serves no purpose. It is worth mentioning that during my stay, we went without hot water for over two months in winter, despite paying the development a fixed fee of £80 per month for heating and hot water. Management repeatedly told us to shower during off-peak hours, which not only didn’t solve the issue as the water was cold at any time, but was also absurd, as they were effectively telling paying tenants when they could shower. No compensation was ever offered, which was particularly frustrating since one of the people in my flat was pregnant, and it took months for them to resolve the problem. Rent price is above average according to what I could find, especially since you have to pay a separate pet rent for each animal you own. I was paying the following for an UNfurnished 2 bedroom 2 bathroom flat of 776sqft/72.1sqm on the 7th floor: Base rent: £2280pcm (first year) / £2305pcm (second year) Pet rent: £75pcm Heating + hot water: Fixed fee of £80pcm (I think this fee was removed for all tenants and you now pay to the provider) A positive note is that the management organises events in the lobby for major festivities or events. These are generally well-planned and pleasant, offering residents a nice opportunity to engage with the community and enjoy the celebrations, and I have had the pleasure of getting to know my neighbours a little more. There are additional issues I have experienced during my tenancy that I will not go into detail about here, as they are still ongoing and currently under review through the appropriate channels. I mention this to note that my experience has involved further challenges beyond those described, but I prefer not to discuss them publicly at this stage to ensure that any formal processes are not affected. Definitely too many issues for me to recommend this place. There are some other options around in terms of newly built flats for similar prices and better amenities, or much lower prices if you rent privately in the same area.

Definitely worth considering!

Apartments are really nice, comfy and new. Location is also very convenient being close to train station, malls and parks. Greenwich park for example is close and always a nice for a walk. Tyrra and Jonathan are also always super kind and helpful! Thank you!

A place I can call HOME

It’s a pleasure to live here (we are living here for almost 8 years now) . The building managers are GREAT: they are on top of everything and if needed I saw them working even on weekends or at home. I know this for sure because I needed something on a Sunday and I send Tyra an email and she answered straight away- I was surprised. If it’s something that they can help with they will do it . From my point of view they go above and beyond for their tenants. So, hurry up and move in.

Great

My flat is lovely and spacious. The parcel room is deffo plus, it nice to know your parcels are secure in there. The building as a whole is pretty clean gotting give the cleaning staff credit for that. Also i am very happy i dont have to go outside to take the bins out. Jonathan and Tyrra are fanstatic building managers they both really fun and friendly.

Fantastic location and friendly atmosphere

Really liked the style of the flat. Felt very modern and well finished. The balcony was a nice addition being able to sit out especially in the summer. The rooftop we used on occasion and was fun to bring friends over and chill up there. The building management was first class. Great communication and friendly. Whenever we had a question or issue it was looked into really quickly, especially any maintenance which was greatly appreciated.