We are members of Propertymark and their Client Money Protection Scheme. We also subscribe to the Property Ombudsman redress scheme. The following are permitted payments which we may request from you:

A refundable holding deposit (to reserve a property) capped at no more than one week's rent;
The rent;
A refundable tenancy deposit (reserved for any damages or defaults on the part of the tenant) capped at no more than five weeks' rent;
Payments associated with early termination of the tenancy, when requested by the tenant;
Payments in respect of utilities, communication services, TV licence and council tax; and
A default fee for late payment of rent and replacement of a lost key/security device, where required under a tenancy agreement.

Please note:

The Holding deposit may be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within the agreed Deadline.

Interest on late rent may be charged at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

Should a tenant wish to leave their contract early, they shall be liable to the landlord's reasonable costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Properties To Rent in LE11